Where does Intercape operate?

Based on recent Busbud data, Intercape operates in Namibia, Mozambique, Zambia, Botswana, South Africa, serving up to 263 cities with 9633 routes we've seen available in the last year.

How reliable is traveling with Intercape?

Based on Busbud traveller reviews, Intercape has an overall rating of 3.5/5. In key areas, travellers rate Intercape 3.1/5 for punctuality and timeliness, 4.1/5 for overall cleanliness, and 1.2/5 for Wi-Fi connectivity quality.

What are the most popular routes operated by Intercape?

The most popular Intercape routes are Johannesburg to Durban, Pretoria to Durban, Johannesburg to Cape Town. See all Intercape schedules and prices on Busbud.

What amenities does Intercape offer?

Most Intercape vehicles offer Air conditioning, Toilet, Entertainment (No Wifi), Power outlets on most routes. Amenities may vary by route and vehicle type. Busbud recommends confirming details during checkout.

Does Intercape offer Wi-Fi?

Intercape does not currently offer Wi-Fi onboard. For other amenities available, such as Air conditioning, Toilet, Entertainment (No Wifi), Power outlets, confirm details during checkout on Busbud.

Can I change or cancel a Intercape ticket?

Ticket change and cancellation policies vary by operator and fare type. On select Intercape routes, Busbud offers Refund for Any Reason add-on at checkout, which allows refunds up to 30 minutes before departure. Check refund eligibility at checkout.

How do I book a Intercape ticket?

You can book Intercape tickets directly on Busbud. Search your desired route, compare multiple schedules and prices that Intercape offers, select what works best for you, and complete your booking securely online or in the Busbud app.

If I’m travelling between borders, what documents do I need to have with me?

If you’re travelling between borders, you must ensure you have a valid passport with you for approval to cross the border. Another thing to note is that all your other paperwork must be present and up to date. This includes a Visa if it’s been requested and all vaccinations that may be needed. For better advice, we suggest you consult a travel clinic for more information.

Are there any conditions associated with my luggage?

We and Intercape understand that travelling can sometimes involve large luggage items. Intercape allows for large items and extra luggage to be transported on the bus. It’s good to note, however, that things like bicycles, perishable items, fishing rods, plastic carry bags, surfboards, and abnormal boxes are not allowed.

Are food and drink offered on the bus during the ride?

Unlike the amenities and features that you’d find with our other partners, Intercape, unfortunately, doesn’t serve any food or drinks on the bus. However, buses do make stops along the way to allow travellers to purchase any refreshments and food that they would like for the trip.

What classes are available with the Intercape buses?

At the moment, Intercape has three classes available to travellers. The SAVER plan allows travellers to get the best offers in price. The only downside with this plan is that availability is very limited and comes with several restrictions, especially regarding changes and cancellations done with your booking. For this reason, it’s best to book early enough to find this plan available. The FLEXI and FULL FLEXI plans are a lot more flexible in comparison to the SAVER tickets. But because of this, they are pricier than your SAVER tickets.

When should I arrive at the station?

We recommend all travellers arrive a minimum of 60 minutes before departure, especially if you happen to be travelling across borders. Thirty minutes before departure is acceptable for local trips, but we recommend a 60-minute gap to provide for any delays. Please remember that to board your bus at the Intercape station, you’ll need to have your printed ticket or e-ticket and ID document.

Does Busbud allow me to travel with children across borders?

Yes! If the child is younger than 18 months old, they can sit on the lap of the guardian or parent at no cost for as long as they do not occupy a seat. All children above this age are required to book and pay for a seat. If your child is travelling across the border without you, please ensure that the child has an affidavit from you as the parent permitting this. No child under 12 can travel alone, and should they be travelling with a guardian, the guardian must be over 18.

Am I allowed to choose where I would like to sit?

If you have a preference on where you’d like to be seated on the bus, then please make sure that your tickets are purchased either through the Intercape call centre or its offices. Seat selection is not possible if you choose to make your booking on our website. You have until 24 hours before departure to choose a seat within the bus and kindly note that this option is only available to seats that haven’t yet been booked.

What can I do if I happen to miss my bus?

You have up to 15 minutes before your departure to make any changes to your ticket booking if you cannot make it for your booking time. Please note that a fee is applied to the changes made, but this fee will depend on the class you’ve chosen for the trip. You can make all your ticket changes by either visiting the Intercape office or calling our call centre. Kindly note that you cannot make any further changes to a bus ticket that’s already been changed.

Intercape Bus Tickets | Book Now, Cancel Up to 15 Min Before

Intercape popular routes and schedules

Book cheap Intercape Bus tickets online, find schedules, prices, stations locations, services, promotions and deals.

Popular routes	First and last departures	Average duration	Minimum price
Durban → Johannesburg	First and last departures6:45am — 10:30pm	Average duration8h 56m	Minimum price$24
The Edward Hotel (Durban) → Johannesburg Park Station	First and last departures6:45am — 10:30pm	Average duration8h 56m	Minimum price$24
Johannesburg → Durban	First and last departures7:30am — 11:00pm	Average duration8h 26m	Minimum price$25
Johannesburg Park Station → The Edward Hotel (Durban)	First and last departures7:30am — 11:00pm	Average duration8h 26m	Minimum price$25
Durban Station → Johannesburg Park Station	First and last departures7:30am — 10:30pm	Average duration8h 37m	Minimum price$24

Official Partner

Contact Intercape

Amenities on Intercape buses

Air conditioning
Toilet
Entertainment (No Wifi)
Power outlets

Intercape's Coverage in Numbers

Daily Departures9004
Cities263
Countries5
Routes9633

Intercape Bus classes

Standard

Your ultimate guide to booking Intercape bus tickets with Busbud

Dreaming of exploring the vibrant landscapes and bustling cities of South Africa? Whether you're planning a weekend getaway from Cape Town, a family visit to Johannesburg, or a scenic journey along the Eastern Cape, Intercape bus services offer a reliable and comfortable way to travel. And when you book your Intercape bus tickets with Busbud, you unlock an even smoother experience, complete with our unique refund for any reason add-on which will allow you to cancel your trip 15 minutes before departure and receive a refund, on select Intercape routes.

We understand that travel plans can change in an instant. That's why at Busbud, we're dedicated to making your journey stress-free, right from the moment you book. Discover why Intercape is a fantastic choice for your South African adventures and how Busbud makes securing your seat easier and more flexible than ever before.

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Why choose Intercape for your South African adventure?

Intercape is one of Southern Africa's leading long-distance bus companies, renowned for connecting travelers to a vast network of destinations across the region. With decades of experience, they've built a reputation for providing safe, dependable, and comfortable journeys.

A legacy of reliable travel

Intercape’s commitment to passenger service is evident in their widespread routes and consistent scheduling. They play a vital role in connecting major South African cities like Cape Town, Johannesburg, Durban, Port Elizabeth, and Pretoria, as well as numerous smaller towns such as East London, Mthatha, Pietermaritzburg, and Bloemfontein. When you choose Intercape, you're opting for a bus service with a strong focus on getting you to your destination safely and on time.

Comfort and convenience on the road

While Intercape buses aren't typically described as luxury coaches, they are designed with passenger comfort in mind. You can expect spacious seating, often with recline options, allowing you to relax during your journey. Most Intercape buses are equipped with air conditioning, ensuring a pleasant temperature regardless of the weather outside. For longer trips, amenities like onboard toilets are usually available, adding to the convenience of your travel experience. While not all buses feature individual entertainment systems like TVs, the focus is on a smooth and comfortable ride across the scenic South African landscape.

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The Busbud advantage: Booking Intercape tickets made easy

At Busbud, we believe that booking your bus, train, ferry, or shuttle tickets should be as enjoyable as the trip itself. That's why we partner with hundreds of bus companies worldwide, including Intercape, to bring you all your travel options in one easy-to-use platform. Booking your Intercape bus tickets online through Busbud means simplicity, transparency, and unparalleled flexibility.

Our Refund for any reason add-on: Your peace of mind

This is where Busbud truly shines. We know plans can change unexpectedly – a sudden meeting, a last-minute opportunity, or simply a change of heart. That's why we offer our unique "refund for any reason" add-on option at checkout on many tickets booked through our platform on select routes.

What does this mean for you? It means unparalleled flexibility. If your plans shift, you can typically cancel your eligible Intercape ticket for a refund, no questions asked, often up to 15 minutes before departure. This policy removes the stress and uncertainty from booking, empowering you to secure your seat confidently. Always check the specific terms and conditions for your chosen Intercape bus ticket on Busbud at the time of booking to ensure it qualifies for this exceptional policy. This level of flexibility is a game-changer for travelers who value adaptability and peace of mind.

A seamless online booking experience

Booking your Intercape bus tickets online with Busbud is straightforward. Our platform allows you to quickly search for routes, compare prices, and view schedules for various departure times. You can filter by price, departure time, and even specific bus companies, making it easy to find the Intercape bus that fits your needs perfectly.

We support various secure payment methods, including major credit cards, ensuring a smooth and secure transaction. Our user-friendly interface means you can book your ticket in your preferred language and currency, no matter where you are in the world. From finding your ideal route to securing your seat, Busbud streamlines the entire process, making it simple to book your Intercape bus tickets online.

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The different Intercape bus classes

Intercape bus service offers travelers three options for bus lines: Sleepliner, Mainliner and Budgetliner.

Intercape Sleepliner buses

When you travel with Intercape's Sleepliner service, luxurious journeys have never been more accessible. Their coaches ensure that your trip will be so comfortable and restful, so you can arrive at your destination, feeling fresh and ready to go.

These buses are equipped with:

Seats that recline 150 degrees
Padded memory foam seats
Extra legroom with leg rest
Reserved Seating
Air conditioning
On-board toilet
Secure luggage storage
Audio and visual entertainment
USB Charging Points

If you’re a traveler looking to get a relaxing and well-rested time throughout the trip, then delight in knowing that this coach allows for a top-of-the-range experience that prioritizes comfort, reliability, safety, and quality performance above all else.

This line of the Intercape experience is certainly one worth considering if you’re looking to arrive at your destination feeling fresh and functional after a long trip.

Intercape Mainliner buses

Intercape’s mainliner is another option to consider when you’re searching for uncompromised excellence. It’s an ideal option for travelers looking for a bus service that covers an extensive network of routes, cities, and towns throughout southern Africa.

With these buses, Intercape prioritizes a convenient and smooth experience for its travelers over anything else. We’ve had many travelers commend the bus service on this line for being exceptional in areas like punctuality, safety, comfort, and a smooth experience no matter the time of the day.

These buses are equipped with:

Mainliner Features
Air conditioning
Onboard toilet
Secure luggage storage
Trained professional drivers
Comfortable reclining seats
Audio and visual entertainment
USB Charging Points
Safe travel environment and unbeatable safety record

📷 Mainliner bus

Budgetliner buses

As the name suggests, this line of coaches is the perfect fit for any traveler looking to get the most affordable option available while still receiving a decent experience. Though these coaches may not have amenities and features similar to the other two lines mentioned above, any traveler can still have a pleasant experience while on the bus.

If you’re riding on a budget and looking for the most affordable experience within the Intercape service, then here’s a list of features that you can expect:

Comfortable Reclining seats
Air conditioning
Reading lights
Onboard USB charging ports
Drivecam
24-hour satellite tracking

📷 Budgetliner bus

Intercape User Reviews

Intercape

3.5/544,268 reviews

Staff4.3

Timeliness3.1

Cleanliness4.1

Wifi1.2

Intercape is appreciated for its comfortable and safe travel experience, with professional and friendly drivers. However, some users have reported issues such as delays due to breakdowns or unclear drop-off points. Additionally, there are mentions of ventilation concerns and non-functional charging sockets during the journey.

The driving and travel were good. The drivers do drive with care are considerate. I also appreciate the fact that we were informed in a time when Intercape was behind schedule. When I booked for the coach, I was under the impression that the terminal is at the Caltex garage and there are waiting rooms with ablutions just like the other Intercape terminals. It was extremely cold and drizzling yesterday. My shock to find out that the shelter is a bus stop that accommodates less than 6 people. No ablutions. Some passengers went to the Caltex garage and were told there were none. Three passengers relieved themselves behind the bus shelter. One of them was so much under pressure and needed to do a Number 2, in full view of passersby. It was so disrespectful and just plain inconsiderate of passengers. Intercape must do better on this one as people choose Intercape because of the service they give. This one is a No No.

Ntsiki S.

September 30, 2025

They were late to arrive in Worcester so I think Intercape should be able to communicate this with its passengers. The amenities were faulty for instance the air-conditioning was blasting colder air through the top shelf what's the purpose of the flip vents if they're going to control the temperature anyways. The charging ports where very faulty, passengers had to rely on other passengers seats to attain a power supply. The wasn't water in the taps at the toilets and neither were there paper towels and that was in the beginning of the trip already. They should create a announcement system that would alert people of pitstops, pick-ups and drop offs, relying on a shout system in 2025 with a bus business that has been operating intercity travel since 1986 is mindboggling.

Ashwin T.

September 1, 2025

I enjoyed that it was spacious,what I didn’t enjoy was the air condition that was super cold that it led to me catching flu ,various people were complaining about it but the drivers keep on saying it’s their part of their policy to keep it cold,so even if it is dissatisfying to the customer ,the customer is still not considered?Lastly it arrived late today .

Busisiwe T.

December 3, 2025

It's fast and suitable i felt like I was flying

Khulani T.

December 3, 2025

the aircon was on the entire trip and itwas a cold weather

Puleng R.

December 3, 2025

Truth be told the trip was splendid except for the delay

Hlubi B.

December 3, 2025

Intercape FAQ

Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.

Where does Intercape operate?
Based on recent Busbud data, Intercape operates in Namibia, Mozambique, Zambia, Botswana, South Africa, serving up to 263 cities with 9633 routes we've seen available in the last year.
How reliable is traveling with Intercape?
Based on Busbud traveller reviews, Intercape has an overall rating of 3.5/5. In key areas, travellers rate Intercape 3.1/5 for punctuality and timeliness, 4.1/5 for overall cleanliness, and 1.2/5 for Wi-Fi connectivity quality.
What are the most popular routes operated by Intercape?
The most popular Intercape routes are Johannesburg to Durban, Pretoria to Durban, Johannesburg to Cape Town. See all Intercape schedules and prices on Busbud.
What amenities does Intercape offer?
Most Intercape vehicles offer Air conditioning, Toilet, Entertainment (No Wifi), Power outlets on most routes. Amenities may vary by route and vehicle type. Busbud recommends confirming details during checkout.
Does Intercape offer Wi-Fi?
Intercape does not currently offer Wi-Fi onboard. For other amenities available, such as Air conditioning, Toilet, Entertainment (No Wifi), Power outlets, confirm details during checkout on Busbud.
Can I change or cancel a Intercape ticket?
Ticket change and cancellation policies vary by operator and fare type. On select Intercape routes, Busbud offers Refund for Any Reason add-on at checkout, which allows refunds up to 30 minutes before departure. Check refund eligibility at checkout.
How do I book a Intercape ticket?
You can book Intercape tickets directly on Busbud. Search your desired route, compare multiple schedules and prices that Intercape offers, select what works best for you, and complete your booking securely online or in the Busbud app.
If I’m travelling between borders, what documents do I need to have with me?
If you’re travelling between borders, you must ensure you have a valid passport with you for approval to cross the border. Another thing to note is that all your other paperwork must be present and up to date. This includes a Visa if it’s been requested and all vaccinations that may be needed. For better advice, we suggest you consult a travel clinic for more information.
Are there any conditions associated with my luggage?
We and Intercape understand that travelling can sometimes involve large luggage items. Intercape allows for large items and extra luggage to be transported on the bus. It’s good to note, however, that things like bicycles, perishable items, fishing rods, plastic carry bags, surfboards, and abnormal boxes are not allowed.
Are food and drink offered on the bus during the ride?
Unlike the amenities and features that you’d find with our other partners, Intercape, unfortunately, doesn’t serve any food or drinks on the bus. However, buses do make stops along the way to allow travellers to purchase any refreshments and food that they would like for the trip.
What classes are available with the Intercape buses?
At the moment, Intercape has three classes available to travellers. The SAVER plan allows travellers to get the best offers in price. The only downside with this plan is that availability is very limited and comes with several restrictions, especially regarding changes and cancellations done with your booking. For this reason, it’s best to book early enough to find this plan available. The FLEXI and FULL FLEXI plans are a lot more flexible in comparison to the SAVER tickets. But because of this, they are pricier than your SAVER tickets.
When should I arrive at the station?
We recommend all travellers arrive a minimum of 60 minutes before departure, especially if you happen to be travelling across borders. Thirty minutes before departure is acceptable for local trips, but we recommend a 60-minute gap to provide for any delays. Please remember that to board your bus at the Intercape station, you’ll need to have your printed ticket or e-ticket and ID document.
Does Busbud allow me to travel with children across borders?
Yes! If the child is younger than 18 months old, they can sit on the lap of the guardian or parent at no cost for as long as they do not occupy a seat. All children above this age are required to book and pay for a seat. If your child is travelling across the border without you, please ensure that the child has an affidavit from you as the parent permitting this. No child under 12 can travel alone, and should they be travelling with a guardian, the guardian must be over 18.
Am I allowed to choose where I would like to sit?
If you have a preference on where you’d like to be seated on the bus, then please make sure that your tickets are purchased either through the Intercape call centre or its offices. Seat selection is not possible if you choose to make your booking on our website. You have until 24 hours before departure to choose a seat within the bus and kindly note that this option is only available to seats that haven’t yet been booked.
What can I do if I happen to miss my bus?
You have up to 15 minutes before your departure to make any changes to your ticket booking if you cannot make it for your booking time. Please note that a fee is applied to the changes made, but this fee will depend on the class you’ve chosen for the trip. You can make all your ticket changes by either visiting the Intercape office or calling our call centre. Kindly note that you cannot make any further changes to a bus ticket that’s already been changed.

Intercape destinations

Intercape buses travel to hundreds of destinations in South Africa, Namibia, Botswana and Mozambique, so you’re likely to find the line you’re looking for with Intercape. Here at Busbud, we’ve made it possible for you to make your Intercape bookings with ease and convenience all online.

Here's where you can go with Intercape:

Most Affordable Trips With Intercape

Interested in wanting an affordable experience with our Intercape partner, why not look at the most affordable trips available through Intercape. Keep in mind that these rates remain uncompromised in offering you the most luxurious bus service experience ever.

Finding your Intercape route and schedule

Intercape boasts an extensive network of bus routes, connecting travelers to destinations far and wide across South Africa and even some neighboring countries. Planning your journey is made simple with Busbud, where you can easily find the best route and departure time for your travel plans.

Popular Intercape routes across South Africa

Intercape provides essential links between South Africa's major economic hubs and tourist destinations. Some of the most frequently traveled Intercape bus routes include:

Cape Town to Johannesburg: A popular intercity route connecting two of South Africa's largest cities.
Johannesburg to Durban: Linking the inland economic powerhouse to the coastal vibrant city.
Cape Town to Port Elizabeth: A key route along the stunning Garden Route.
Johannesburg to Polokwane: Connecting the Gauteng province to Limpopo.
Durban to East London: Providing coastal connections.
Cape Town to East London: A long but scenic journey down the coast.
Pretoria to Bloemfontein: Linking the administrative capital to the judicial capital.
Mthatha to Port Elizabeth: Important for travel within the Eastern Cape.
Kimberley to Johannesburg: Connecting the Northern Cape to Gauteng.

While Intercape primarily operates within South Africa, they also offer select cross-border services, for example, to destinations like Maputo in Mozambique, providing an accessible way to travel internationally by bus. With such a vast network, Intercape makes it easy to travel between almost any two points in South Africa.

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Checking departure times and availability

Using Busbud, you can effortlessly check the latest Intercape bus schedules and real-time seat availability. Simply enter your departure and arrival cities, and your preferred travel date. Our system will display all available Intercape bus options, including departure times, estimated arrival times, and current prices.

For the best selection and potentially cheaper fares, it's generally advisable to book your Intercape bus tickets online in advance. This is especially true for popular routes, during peak travel seasons (like school holidays or public holidays), or if you're traveling during December. Booking early ensures you secure your desired seat and can sometimes help you find discount options before they sell out. However, even if you need a last-minute Intercape ticket, Busbud helps you see what's available immediately.

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Luggage policy and onboard amenities

Getting ready for your Intercape journey means understanding what you can bring and what services are available onboard. This helps ensure a smooth and stress-free departure.

Packing smart: Your Intercape luggage allowance

Intercape has specific guidelines regarding luggage to ensure comfort and safety for all passengers. Generally, each passenger is allowed a certain amount of free baggage, typically one or two pieces within specified weight and size limits. For instance, a common allowance might be one large bag and a smaller carry-on.

Main Luggage: This is usually stored in the bus's luggage compartment. There might be a weight limit of 25kg (55lbs) and a size limit per bag.
Hand Luggage: A smaller bag that fits in the overhead compartment or under your seat must and weigh no more than 7kg (15.4lbs). This is for essentials you need access to during the journey.

It's important to note that Intercape may charge for excess baggage or for items that exceed the standard dimensions. To avoid any surprises, always check the most current luggage policy on the Intercape section of the Busbud website before you travel. Intercape buses are designed to transport passengers and their personal belongings, so while they don't transport goods as a general cargo service, your luggage is well accommodated within their policy.

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Safety and comfort on Intercape buses

When choosing a bus company for your travel needs in South Africa, safety and comfort are often top priorities. Intercape has built its reputation on delivering both, providing peace of mind for passengers exploring the country.

Prioritizing passenger well-being

Intercape places a strong emphasis on safety. Their fleet undergoes regular maintenance and inspections to meet stringent safety standards. Drivers are professionally trained and adhere to strict regulations regarding driving hours and speed limits. The company also employs advanced tracking systems to monitor their buses in real-time, ensuring adherence to routes and schedules while enhancing overall security.

While it's difficult to definitively name "the safest bus service in South Africa" as safety is a multi-faceted measure, Intercape consistently ranks among the top bus companies due to its established operational procedures and commitment to passenger security. When you book an Intercape bus ticket, you're choosing a provider that makes your safety a key priority.

A comfortable journey awaits

Beyond safety, Intercape strives to offer a comfortable travel experience. The design of their coaches, with their spacious and often reclinable seating, aims to make even the longest journeys relaxing. The air-conditioned environment adds to the comfort, especially during warmer months.

When considering "which bus is more comfortable in South Africa," Intercape is frequently cited for its consistent quality and passenger-focused amenities, making it a strong contender for a comfortable travel choice. Many passengers appreciate the consistent service and attention to comfort provided on their long-distance routes.

Why choose Busbud?

The Best Way To Book Bus and Train Tickets

Busbud is a bus and train search tool - we include Intercape routes, schedules and prices in our searches along with many other train and bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your Intercape ticket from us. Note that train tickets sell out, Intercape and other operators generally charge a lot more for last-minute tickets or for tickets bought in person.