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User reviews from travelers who booked their tickets with Avanza - ALISA
4.3 out of 5 starsWas not easy to find WHERE bus left from in San Pedro - we asked 5 persons and 3 gave correct reply - one busdriver of another bus (but your company) pointed to other side of street. One person didn’t know at all —-.
Driver was helpful and we enjoyed the journey
No service with our 3 luggage. I had to move other luggage to make place for mine. Furthermore, the seats we reserved together were not available, so why have assigned seats? We were all seated far apart in the bus. I had no clue of the bus number, the company name did not figure anywhere. Hope this helps Dave
Nice to ne your client. Cheap and easy traveling
I forgot my guitar in the bus and seems to be difficult to contact whitout speaking spanish on phone. Email adress I got for contacting is not working
Excellent fast and clean
From 1.50 their was no buses,the buses arrived to early,their was no 2.00 o’clock bus,had to buy a later ticket,everybody got on the 1.50 bus
The bus would not accept the ticket from my phone so I had to pay again both ways on the bus
Good value for money. Nice modern bus. Good driver
Would use this bus again..driver and sll staff very pleasant
It was easy to book online and the driver had the booking in hand. The only complication was that the departure board was inaccurate.
Not to comment just very happy for the service thanks
I paied 8 euros more than at the bus station. My bus was late.
We tried to buy tickets online they said 'error' 3 times when we entered card payment online. Therefore we had to buy hard copy tickets at the bus station which we paid for. When we check our bank account when off the bus, we had been charged for both the online tickets and the hard copy tickets.
Driver was not very communicative in answering people’s questions.
Great Service. Just need to clarify the right bus on the ticket, because i had to stand in a long line which. Is something i dont like and thats why i got my ticket online to ask about the bus line which was incorrect on the ticket
There were no screens informing the passengers of which stand number the busses were scheduled to depart from. I got vague info from the staff ("number eight or nine") and had to ask around a lot to be certain of my departure location. Very stressful.
Drivers not nice and don't speak English at all. Very difficult to understand where to take the bus, no information at the station. The bus was late. Bravo for driving in the mountains!
Very satisfied and on time
All good.
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