Bus was 30 minutes late leaving and broke down about 15 minutes after departure. Another bus had to be brought in.
Very clean bus, nice staff. Something odd about the 'breakfast': we woke up at 06.30u and the bus-guy said we missed breakfast. Sounds a bit too early for breakfast on a bus that arrives at the final destination at 13.30h.
Our ride was very comfortable, and the fellow looking after us was a calm, friendly person. I would ride with Cata again.
The counter agents couldn’t speak English. Had no way of helping us. Once the bus got to Mendoza the sign on the front was wrong but the driver just said get in, yes it’s going to San Rafael. The seats and the whole bus were very dirty. No announcements were made to say what stops we were at. The guy that got our luggage out was rude and demanded a tip in cash. Pretended he couldn’t speak any English to get our bags but when he did he had no problem saying, in English “I take cash for tips”.
The bus was quite old and dirty but the Cama seats were comfortable on the lower deck.The AC was loud and at times freezing cold fortunately we were prepared for this.The video sound control above our seats did not work but we managed to change seats to escape the noise.Overall our experience was much the same as other buses we have used in South America but we arrived at our destination safely and would probably travel with Cata again
Very happy with everything
Larry A.February 27, 2020
Muy buen servicio
Andrea V.February 21, 2020
The trip was fine. The server was polite as was the bus driver.
The dinner served as just ok but not great. No wine was served which was surprising as we had it on another bus trip last week. The bus was older and the seats were not comfortable for sleeping. No pillow or blanket was provided.
Susan A.February 19, 2020
Great trip...nice bus and service!
No Toilet paper. Waste paper got filled quickly but was not cleared so paper accumulated on floor.
Waste bottles, newspapers, etc had not been cleaned prior to us getting on board.
Michael B.February 7, 2020
its was old bus.. no usb outlets for 14 hours ride.
Gefen A.January 25, 2020
Old bus says executive but isnt
Very comfortable bus. Staff present and friendly.
Good selection of movies and series onboard.
Arnaud T.January 24, 2020
It was veruit gast and the staff was friendly
Gerard V.January 23, 2020
Nice trip, food included
Manuel B.January 22, 2020
Everything was fine, the service staff was excellent and hard working. Too many stops for my liking in the middle of the night and the TV should be turned off at 10pm so we could get rest, hardly got any sleep.
Joshua K.January 21, 2020
Great service! Nice smooth bus ride. I thought our ticket included food as we were on the bus with no food for 8 hours and there were no stops.
Pauline O.January 21, 2020
There were movies really loud. Uncomfortable chairs
Seats were comfortable. Driving was fine. Paper ran out in toilet. No hot drinks but there were cold ones
Bus was on time. Staff kept it clean. Dinner was really good. But air conditioning was too cold. I could not escape the cold air at all.
Joachim R.January 15, 2020
Very comfortable seats, clean toilet, good dinner for a bus meal with warm food, USB charger
Melanie H.January 11, 2020
A very efficient service. The chairs were super comfy and the process at the boarder was easy and quick despite it being Boxing Day.
Jennifer R.January 9, 2020
Bus is clean and in good condition. Staff at terminals and on bus do not speak English, so was a struggle throughout. Was lucky a fellow passenger helped me understand what was going on. No wifi though listed in price.
Rundeep M.January 8, 2020
Very clean and comfortable bus, except that several passengers, including myself, complained that the seat backs’ reclining feature did not work.
I would like to give the driver a 5 star rating. He was excellent!
They should have explained the lines at immigration better
Elizabeth S.January 6, 2020
The bus ride was fabulous. The seats are very comfy with USB ports and a tv. Food was served, which was an unexpected plus. Also, the staff was very friendly and professional.
Rebecca M.January 4, 2020
Very comfortabel with Nice views to the Andes mountains. Recommended
May-line Aga Å.January 2, 2020