2nd trip we booked with this company. 16 hours to Mendoza on the royal beds. Then Mendoza to Santiago. All was perfect apart from the toilet. Will defo book again.

Friendly and individual TV with choice of movies

Great service and food was reasonable!

Bus delayed because of snow on the road. No notification from busbud/company until arriving at the station. Rescheduled for a morning bus but not possible to make our connecting flight. No recompense offered. Very poor service

The trip did not take place, but we were not informed previously.

Unlike the other Cata busses I have taken. This bus did not have blankets or places to charge in full cama.

The border was closed and we couldn't pass it. They didn't have an alternative option

While the bus left relatively ontime, customs made us over 4 hours late according to the arrival time.

The bus seat was too small. I paid extra for a bigger seat but was still crammed in at 185cm. The bus was mostly kept at a far too hot 33 and the entertainment system had very few English choices. Overall very dissatisfied with my trip.

all ok, just print your ticket and head straight to the bus

bus very good, staff as well, just did not have a vegetarian option for lunch.

it was problem with proper information. It stated Estacion Central and when I was there they told me Terminal Sur and I was running like crazy bypassing a few streets. Fortunately bus not departed on time or maybe they were waiting for me. Bus should leave 10.30, I reached terminal Sur at 10.36. Remember to put always very precise information

Staff weren’t very helpful when I was concerned about my baggage at the border. I was uninformed about what was happening at the border and there was a lot of hanging around. The bus was comfy but the toilet wasn’t maintained. No veggie sandwich option available

Great, comfortable bus with friendly staff.

Excellent service!

The bus left on time, comfortable, clean seats, good service.

I ordered a first class seat and payed for it but refuse to let me sit there. Awful!

Showed up to the bus station to find out that the bus was cancelled and wouldn’t be running until the next day.

PGuei por internet que não havia. Propaganda enganosa. Valor indevido.

Paguei por internet que não havia... valor cobrado incorretamente.

Decent company. Make sure you get a bus over a van. The buses are much more comfortable and spacious. Always seemed like they asked for tips though.

The bus was destined to leave at 1:30 so I arrived to the terminal at one. I waited until 1:40 when i decided to ask the CATA representative why the bus was so late. They gave me an attitude and told me the bus was canceled and they sent out the message at ten in the morning which I never got. They also told me they couldn't get me a refund and I had to figure it out online.

Staff friendly, although struggled a bit with the language barrier during the border crossing. The food was ok. I like the variety of hot drinks on offer. To improve they could vary the morning snack a little as we received three different packs of biscuits. Maybe a breakfast bar or some mixed fruit and nuts.

The organization before boarding was good and staff were nice and professional. Staff passed by from time to time, offered refreshments. We left on time. However, there was a lack of explanation about the boarder process which was extra long (and could be explained better to foreigners especially), people coming in the aisle to ask for money should not be allowed, i gave tip of 1000 pesos with my luggage and i was asked to put more money in a bucket i do not even know why...then we arrived with 3h delay from estimated time...no wifi available nor USB to charge phone /tablet...and total chaos at the arrival with people pushing to get their luggage...a better way needs to be found. When i asked politely 3 times for my bag which was right in front of me i was ignored, while a pushy old man got all the rights (knew tge driver)...i did not give any more tips ..

The bus company is excellent. On time departure y very good service. 4 hrs standing waiting for custom clearance at the Chilean border is not human