Excellent service!

The bus left on time, comfortable, clean seats, good service.

I ordered a first class seat and payed for it but refuse to let me sit there. Awful!

Showed up to the bus station to find out that the bus was cancelled and wouldn’t be running until the next day.

PGuei por internet que não havia. Propaganda enganosa. Valor indevido.

Paguei por internet que não havia... valor cobrado incorretamente.

Decent company. Make sure you get a bus over a van. The buses are much more comfortable and spacious. Always seemed like they asked for tips though.

The bus was destined to leave at 1:30 so I arrived to the terminal at one. I waited until 1:40 when i decided to ask the CATA representative why the bus was so late. They gave me an attitude and told me the bus was canceled and they sent out the message at ten in the morning which I never got. They also told me they couldn't get me a refund and I had to figure it out online.

Staff friendly, although struggled a bit with the language barrier during the border crossing. The food was ok. I like the variety of hot drinks on offer. To improve they could vary the morning snack a little as we received three different packs of biscuits. Maybe a breakfast bar or some mixed fruit and nuts.

The organization before boarding was good and staff were nice and professional. Staff passed by from time to time, offered refreshments. We left on time. However, there was a lack of explanation about the boarder process which was extra long (and could be explained better to foreigners especially), people coming in the aisle to ask for money should not be allowed, i gave tip of 1000 pesos with my luggage and i was asked to put more money in a bucket i do not even know why...then we arrived with 3h delay from estimated time...no wifi available nor USB to charge phone /tablet...and total chaos at the arrival with people pushing to get their luggage...a better way needs to be found. When i asked politely 3 times for my bag which was right in front of me i was ignored, while a pushy old man got all the rights (knew tge driver)...i did not give any more tips ..

The bus company is excellent. On time departure y very good service. 4 hrs standing waiting for custom clearance at the Chilean border is not human

The bus came in time, very good! The trip was good aswell. Crossing the boarder over to Chile took a lot of time but otherwise it was good.

The bus was way too hot for most of the journey

Excellent. Very careful driver. Great service. Definitely recommended.

We were forced to give money half way through the drive, not sure why. Also, the man taking out the bags held my bag hostage asking me for money in exchange for my bag! He was blocking it from my reach until I grabbed it and ran away. Staff were total creeps looking for a way to trick us into giving them money. Also- loud warfare movie playing the whole time. Very annoying.

Left on time. Received small sachet of coffee and sugar along with unlimited hot and cold water. Made no stops in 7 hours except immigration so no chance to buy any food. Safe driver. Immigration handled easily. Comfy seats. Overall satisfied.

Great bus, nice and comfortable. The bus arrived 2 hours before scheduled time, which was not that nice, considering that it was a night bus. Normally one would not complain about arriving early, but we arrived at 03.30, everything was closed and we had not planned for anywhere to stay, since we were to be on the bus. Apart from this, it was a good trip.

Our only complaint was the lack of wifi despite it being mentioned when buying the ticket (on the website) but for the rest, excellent!

Really comfortable and staff were helpful. Dinner provided was tasty (chicken, pasta, bread roll and dessert). Aircon was good but maybe a bit too warm near the end of the trip. Movies shown were okay. Wish there was wifi on-board.

bad coffee, can't use the toilet, no english.

Bus broke down so had a 3 hour delay

overall good. good seats. timely. no blankets given. food is okay.

Precioso micro, buena atencion.

We had a luxury bus which we didn't expect. This was a nice surprise for us and we had a great ride. The chairs were awesome with so many space for your legs and the chair could lay down very far so it was easy to sleep comfortably.

Bus clean, comfortable, on time. Good value for price paid.