Lovely friendly driver, very helpful but I’m only a short person and I found the leg room too little.

The trip was almost perfect. The only thing that I will change it is that the seat is not comfy for a tall person (I’m 1,92 m tall).

Friendly,courteous and professional staff member bus driver I dealt with personally who provided a great and satisfying service.

Enjoyable trip

Brilliant service and dot on time

Excellent service!

Greyhound all good but the bus itself was quite dirty!

The bus had a mechanical issue and was a bit jerky. The drive was friendly. My n MH ain issue was the v large and smellie youth I was sat next too. There seemed to be spare seats so not sure why we all had to sit together.

Its ok

Im a big person. So the seat belt did not fit. And I wasnt comfortable.

GOOD SERVICE

Good experience again. I would love the busses to be able to arrive at a time when the Hotels are ready to take Visitors, (e.g this morning, it arrived at 1215 and my Hotel room wasnt ready until 1400) however I know that is difficult to do, especially with split destination journeys..

On time clean comfortable & awesome driver

The staff at the terminal was detached and unfriendly, but the bus driver was lovely. They missed a turn on the trip but people can’t always be perfect!

Very uncomplicated trip. Comfortable friendly and on time.

Wonderful polite bus driver

There was no real commentary from the driver, no information given to establish where we were

Bus was freezing and wifi was horrible

There are several points that should be taken in account to improve the trip. First, when I arrived on the bus, I felt an unpleasant smell which stayed during the whole ride and I wasn’t the only one who smelled it. I’m not sure if it was because of the bathroom in the back or just the fact that the bus wasn’t clean enough. So the personal should give a particular attention to this. Second, unfortunately, it was raining during the major part of the ride and the water seeped into the place where carry-on were (over our head in cabins) and even fell on some people’s head (including mine), so we had to change seat. The bus should therefore be better insulated. Last, the bus stopped every 1-2h or so between 18h and 2h30AM. I think that when the driver’s shift was over at 2h30AM and another one came to replace him, they shouldn’t leave all the lights on in the bus during 30 minutes like they did. They lacked consideration for us considering the fact that we were sleeping during that time. It’s enough that it is hard to sleep on the bus, now we have to wake up every hour for sometimes nothing that concerns us.

I expected a VIP seating bus as is used for long journeys. Unfortunately, it was a normal 50 seater bus which was cramped and the seating space was restricted. Greyhound can do better for the future.

Very comfortable seats. The aircon and WiFi were a bonus. The driver was very friendly. I will definitely use Greyhound again and will recommend it to my friends and colleagues.

Customer service was lacking a bit

No complaints, Mick was lovely, all round good, speedy service!

All was excellent

overall, it was great experience but suffered some difficulties with wi-fi network