The driver was very choppy but friendly and professional, however the bus arrived 15 minutes late and did not have a toilet as advertised, which was difficult for a 4+ hour journey.

Great ride, great price. Thank you!

From London to Edinburgh was not too good. We were delayed by 20min after which we got on a bus not branded. Seemed the 420 was not on time. At Birmingham however we got a beautiful NatExp bus with an awesome bus driver

The bus was old, so seats are small but everything was good

It is okay

It wasnt national express it was a service bus 36.

charger for phone not working at all buses !!

First of all. The busdriver took a 20 min break after only 1,5 hour drive. We were 55 min after schedule, and we missed our busconnection to Heatrow AirPort. So we had to stress, running to the nearest underground and so on. Not the way we wanted to end out trip! The busdriver didn't inform us either about the driving conditions in London center. It was awfull!

The first bus left on time and was comfortable and quick, so we arrived at Gatwick early. It was not clear that we had to change buses - we had to ask. We were then told that the next bus had no oil, so we had to wait until a decision was made and then suddenly told to hurry onto the bus to Heathrow. Once at Heathrow Terminal 1it was a shambles - we were not told whether to stay on the bus or to get off. When we asked the driver he grunted impatiently. Then when we arrived at Terminal 2 (our destination) it wasn't clear where we were and the driver made no attempt to tell us and just dumped all the baggage on the wet ground. There was no apology for late arrival and no communication generally.

Very uncomfortable seats

Everything creaks at the back of the bus so I could not sleep. Also the toilets smelt of urine in and outside of the toilet

First class and will use again

Excellent service, drivers very helpful ,thank you.

It is unprofessional for the bus to be late, especially at the hour it was to arrive. The 04:24 bus was 25 minutes late.

Bus was over 1 and a half hours late. This is unacceptable. No communication was received from yourself or national express.

Bus left a little late. Trip was good except for long delay on motorway due to a big accident.

Buss was an hour and 15 minutes later and I had a really bad journey.. not happy

My Trip From London to Brugge was a very good

Efficient service. The toilet was a bit on the nose.

Waited an hour for the bus to leave and had a flight to catch, which made a stressful journey at 2am even more stressful.

This was a Stagecoach bus. The standard was inferior to regular National Express coaches, I think. Also, the departure was 10 minutes late. All in all acceptable, but not very good.

Expensive for what it was, staff were great tough!

It was a warm day but the air conditioning was not working in the coach unfortunately

It would have been great to have Wi-Fi And a sign to mark where the bus would arrive

It was a fantastic journey with National express and very cheap, I cant believe it. There is one request: air conditioning should be off in these days because I felt a bit cold.

Perfect :)

Driver Andy was great !

Coach arrived at destination 10 minutes late

The trip was ok washroom grubby and not clean enough the air conditioner was not working the driver was polite, was not overly impresssed

Courteous bus driver