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National Express originally created by the Transport Act in 1968, NX is a publicly traded multinational transportation company that is based in the United Kingdom and operates across Europe.
User reviews from travelers who booked their tickets with National Express4.2 out of 5 stars
The staff was helpful and the bus was clean
This was a good journey
Comfortable coach. Friendly driver. Efficient service. Will definitely use again.
Satisfied with trip
Quality of bus excellent Too many passengers coughing and sneezing whic would put me off traveling again on a coach And more stops than expected on the journey , but good value for money spent
The bus was late leaving manchester but made up time and we arrived only ten minutes late
As the bus was only a few mins late i would not mark down staff were great first driver was really helpful
Good service will use it again
Good service, friendly staff
I did not realise that the national express does not leave from Reading coach station so once there was told I needed a new ticket- please highlight in red that this bus leaves from the middle of the highway (M4) and not from town centre.
Very good value
the coach was clean and a driver was very profesional on my journey from london to brussels
The trip was very good
It is very difficult for the first time or infrequent traveller to find which locations are served by National Express, and therefore how best to plan a complicated journey. I ended up going to and from inconvenient locations because they were the only ones I could find. I later (after booking) found much more convenient points I could have left and joined the bus. Algorithms based on 'the nearest' point are not necessarily the most convenient. Also, restrictions on joining the bus at a later point on the journey are a pain - I had to get an Uber 10 miles through rush hour traffic to join a bus which then drove through (and stopped near!) the point I started from. I rang to see if I could join the bus at this point and was told no, my ticket would be cancelled if I did not join at the point the ticket was for. Grr. I would plan the journey differently next time, but it shouldnt be this hard to work out better options online.
It delivers a very efficient timely service
This was the second part of my journey from Bridgend to High wycombe and since the heater on this bus was working it was a great deal more comfortable than the first.
Great all round just an extra stop for the loo would make it perfect xx
It was okay
Clean, quiet and comfortable. The Driver was very professional, helpful and kept the passengers updated when required. I normally take the train to Heathrow but there was (yet another) signal problem. National Express for me next time.
On time, couldn't find any fault
The coach and staff were great but wifi was a joke on both trips - connected but did nothing on both trips. In this day and age that's unacceptable.
Good friendly service
They good helped with luggage loading and off loading.
The driver was very polite and helped with my bag. Very impressed and zero hassle
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