Nice staff, lovely bus, took longer at Border crossing making the bus late, but under current conditions hardly surprising
great service, loved it
Keith S.September 30, 2019
Good bus, gets the job done
when we finished with the immigration in bangkok, we have to wait for the bus to come, we were waiting for more than 1 hour, waiting is a problem because we were in the middle of the alley and a lot if people were passing by, theres no assurance or anything, or any updatea what has been happening, no chairs.
Baby Lyn M.March 24, 2019
Terrible water. Only made one stop in 10 hours for 15 min. And stopped over the border and there was no atm so none of us could buy anything to eat
Eyvindur Aron J.March 14, 2019
With Virak Buntham everything was fine, loved the bus, comfortable for a half day duration time. Staff did their job well. Loved the small bakery and water they provided for the trip.
Bus was late because of events that happened at the border plus trafficjam did its job aswell
Gabor K.February 26, 2019
Everything good, comfortable chairs, nice stuff. Only one thing which was annoying, one of the employees listened loud music on the phone during the trip. It would be better if he use a headphones.
Magdalena G.February 8, 2019
The staff on board is very helpful
Hong Fu I.December 28, 2018
When i booked they said there would be free wifi and entertainment and there was nothing. I booked for the 8 oclock bus for a reason and we were moved to the 9 oclock bus and no one told us of this change. We arrived in Bangkok at 7:30 way over the expected time. Overall i was very disappointed and will not be booking with Nattakan again.
Laurene M.December 15, 2018
Comfortable seating clean toilet.
Air conditioning not so good, the bus was very hot sometimes.
Marie L.November 14, 2018
It was very cold in the bus. The driver was VERY cold too.
Decent trip for what it was. Bus departed an hour late - at 9am instead of 8am. Was supposed to have WiFi but didn't. Glad my things were at least safe, the staff spoke English, the driver was safe, got assistance through the border and made sure no one was left behind. AC worked great, nice snacks, drinks, and lunch provided. Glad it had a toilet on board. Rained heavily and bus leaked - my things got wet. Arrived an hour and a half late, but arrived alive without any major hassle.
Treated with dignity. Very rare from a cross-border bus company in SE Asia
AC wasnt working for the entire 12 hour trip.
Jordan Luther M.July 31, 2018
The staff were good. We arrived at Bangkok safely. However, the trip was an hour delayed. But everything went fine.
Very convenient because no tranfers needed.
Great bus operator.
Dananjaya W.December 31, 2017