Users frequently highlight the reliability and punctuality of the service, appreciating its clean and comfortable buses with ample legroom. The staff is often described as helpful and professional. However, some users mention that bus interiors can be uncomfortably cold or have loud movie audio, while others find station navigation a bit confusing initially.
First time using ADO. Excellent service. Very clean buses. Affordable and on time.
5.0 out of 5 stars
Brenda M.
Always very reliable service, runs on time, professional drivers, comfortable seats. The only negative is that the bus is absolutely freezing inside, to a very very very uncomfortable level.
5.0 out of 5 stars
Marina M.
Easy application to use to order tickets ahead of time and skip long line at the bus station.
Customers have shared positive experiences with ADO buses, highlighting their comfort, punctuality, and ease of booking. The rides are described as smooth and reliable. However, some travelers noted that language barriers can be a challenge when interacting with staff or understanding announcements at the terminal stops.
ADO Tulum Cancún recent customer reviews
ADO lost my hole luggage, worth around 1000 euros. At a stop on the way, the bus driver opened a door from the storagebay, while nobody gone out of the bus, so a man from the street looted my stuff. As we arrived in Cancun, I told the situation to the ado stuff, they where just laughing at me, the company didn't help, I got no compensation. Travellers should be careful. Worst service I have ever seen .
2.0 out of 5 stars
Stefan T.
The bus never showed up and I was forced to cab for $180. Be careful booking here
1.0 out of 5 stars
Michael Z.
I did enjoy the booking tickets in the ADO terminal with tickets counter and online booking.
Based on 1036 reviews, the company was rated 4.1 stars on Busbud. Travelers were especially satisfied with the ticket access and the departure location but often complained with the wifi. ADO GL ticket prices on this trip start at $17
A good way to travel this route is with BlaBlaCar. The company offers 4 daily departures, with ticket prices starting at $5 and the shortest trip taking about 1 hour 39 minutes. BlaBlaCar gets you where you want to go for a fair price.
Frequently asked questions about traveling from Tulum to Cancún by bus
How much does a bus ticket from Tulum to Cancun Airport cost?
The bus ticket price from Tulum to Cancun Airport starts at $5. The best way to find cheap bus tickets from Tulum to Cancun Airport is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Tulum to Cancun Airport?
The average travel time between Tulum and Cancun Airport is around , although the fastest bus will take about 1h 20m. This is the time it takes to travel the 80 miles that separates the two cities.
How many daily bus connections are there between Tulum and Cancun Airport?
The number of buses from Tulum to Cancun Airport can differ depending on the day of the week. On average, there are 17 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Tulum to Cancun Airport by comparing and selecting the bus that fits your travel style and budget on Busbud.
Which bus companies travel from Tulum to Cancun Airport?
When taking the bus from Tulum to Cancun Airport, you can travel comfortably and safely with ADO Aeropuerto, BlaBlaCar, ADO.
What are the departure and arrival stations when taking the bus from Tulum to Cancun Airport?
Buses traveling between Tulum and Cancun Airport leave from Parque Xel-Há or ADO Bus Terminal - Tulum Ruins and arrive at CUN Airport / Aeropuerto.