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Amenities on Unitransco buses
Unitransco’s Coverage in Numbers
- Daily Buses1,237
Unitransco Bus classes
- Navette G7
- Navette XL
Unitransco User Reviews
User reviews from travelers who booked their tickets with Unitransco3.1 out of 5 stars
Ratings and Reviews (400)
The bus driver stopped in Barranquilla Amand had lunch there for about an hour. Then he proceeded to fill up at the gas station and stayed there for about 30 minutes more in order to talk to some friends and eat, again. Meanwhile there was no communication about the delay whatsoever. Traffic had gotten a lot worse in the meantime so it took us another hour to get out of the city. What was supposed to be a 4-5 hour trip took 8,5 hours in the end. Traveling with this bus company was way, way worse than with the comfortable other companies.
We booked the 8.45 bus but they said that it had "technical" problems (after asking 3 times) so we had to wait for the next bus which was 3 hours later. That bus didn't leave on time and didn't arrive on time. Some of the delay was not the company's fault because there appeared to have been an accident which caused us to barely move for 2 hours. However, at every stop we had to wait a long time and people would get in and out and it was messy. In the end, where our plan was to leave Cartagena at 8.45 and arrive in Palomino at 16.00, we were on time at the bus station at 8.30 and 6 hours late in Palomino (we arrived at 22.00 at our hostel).
They did there best, delay because road work.
The road is one of the worst I have been on in any place on earth. I was sick for the whole day after getting off the bus. The driver sometimes dangerously overtook other vehicles, particularly trucks. A terrible experience.
Good bus, safe driver. Delay was due to extensive roadwork with single lane traffic without end.
Lower movie volume
Very comfortable bus but it was late
The seats were comfortable but we made a stop that lasted over an hour and a stop that took over 30 min, so we arrived more than 2 hours late.
Left late and arrived later
Late, loud TV in the bus
Very unsafe driving
The service at the terminal was awful. The bus was dirty and smelly. The driver allowed sellers from the street to hop on the bus to sell things and also passangers that did not have a ticket to ride for free. The bus left late and arrived to our destination 1 hour and 15 min later than schedule. Overall, extremelly bad service
It should be a direct bus, but it stopped and made a way to long brake to take more passenger.
my husbands seat was broken and the toilet was not usable (no paper or water)
Need to be more organised with road closures etc
Booking the tickets was easy enough but the staff were pretty cold. I suppose by now I should not expect any bus in Central America to be on time, but 2.5hrs later and being required to switch busses and wait throws off our plans for the rest of the day. Simply have more honest scheduling so passengers can plan accordingly :)
The air conditioning was way too freezing... me and my friends were cold all the time.
Worst bus experience to date. Very delayed service
Youth protest closed the road. Not your fault
I personally thought the whole journey was very nice. There was snacks and drinks offered and a break half way to stretch your legs and get refreshments at another bus teminal. The bus was late by a couple of hours but expected that by reading other reviews. But being as comfortable as I was it didn't seem to matter much. It was a cheap and easy way to get to cartagena from Santa Marta. Thanks Mr Bus driver
Turned up to the desk and our bus wasn’t available so we had to go with a different bus company, our journey went from expected time of 4 hours to it taking just over 5 hours.
Impossible to sleep, occasional sellers coming in and out, shouting their products, loud movie (no headphones), the bathroom was blocked by a reclining seats (had to wake up a passenger to use it), multiple long stops, honking, heavy braking, almost no space for the overhead compartment (about 40cm tall, NOTHING fits). Never riding on a UNITRANSCO again.
5.5 hours of a loud movie and bad music, playing simultaneously
Unsafe driving, the ride was supposed to take 4hours, instead it took 8!! many very long stops, zero communications to the guests about stops and possibility to take breaks and go to bathroom. So far the worst experience on bus in all central/south america
The bus leave really late around 1 hour and 20 min. At the first stop, they transfer me to another bus. Luckily for me, it was a better bus because they have wifi and they give snacks and drinks. And I arrive in Santa Marta around 9pm, which was 3 hours late from schedule.
Bus was late, no stop for lunch or dinner on a 10h bus trip, made a lot of long stops to pick people up, sometimes waiting for 10+ minutes, on arrival at night we got dropped somewhere next to the road because the terminal was closed, and where told to take a taxi.
Very nice trip with comfortable seats, a friendly driver, and good price.
A fine trip. Helpful staff. The bus stalled, but driver for it started again.
Relation price to offer was good. I was disapointed, that my booked place in the internet was a window seat and in the bus this seat numbre was an aile seat.
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