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According to customer reviews, the service provided by this bus company has received mixed feedback. Some customers appreciate the helpful and friendly staff as well as the comfortable buses. However, there are also negative experiences mentioned such as confusion about starting points and online booking issues. Additionally, some customers have complained about missed buses without any assistance or refunds for their tickets.
Booked a trip from Marble Arch to Oxford in the morning but when arrived at the bus station there was a notice saying that the bus was not operating from this station. I was nowhere near the station that they were operating from so could not make my trip. Extremely disappointed, especially after outlaying £92. Not happy!
Was not clear Where the starting point was. Also we booked on line but not sure If that was same price As just meeting at stop
Quick, cheap efficient service. Good to have option if online or onboard booking.
Based on 413 reviews, the company was rated 3.9 stars on Busbud. Travellers were especially satisfied with the cleanliness and the staff but often complained with the power outlets. Infobus ticket prices on this trip start at US$24.00
Based on 51 reviews, National Express was rated 4.2 stars for this trip. National Express ticket prices on this trip start at US$24.00, with the trip lasting on average 2h33.
I was supposed to leave Oxford for London at 7.10 pm coach .However, I was able to come on 4.40 pm coach as it was getting colder and colder in Oxford .I really appreciate the driver ☺️
It wa shard to organize this from Canada - the website didn't mention that any bus time could be used which resulted in us purchasing 2 additional and unneeded tickets. We couldn't contact the company for a refund. Don't buy in advance - it's more expensive and limiting.
The staff was incredibly rude to me from start to finish. Our driver on the departing trip was condescending, and also accepted a PDF of our ticket - something the staff in Oxford on our return trip refused to accept. I am not from the UK and don’t have a cell phone plan and was therefore unable to access my email. The wifi wasn’t working either but he refused to help or offer alternative solutions - even though the National Express office was a few feet away and his colleague ultimately suggested we try and print our tickets there, with only 3 minutes left before the bus was scheduled to leave. When we finally returned to London, the driver rudely yelled at me across the sidewalk (after I’d already left the bus) that I had pushed another customer. Not only was this a complete lie, but he had no right to scold me like I was a child. The entire experience from start to finish was incredibly rude, unprofessional and generally unacceptable customer service. I’ll never be using your service again.
Based on 34 reviews, the company was rated 3.9 stars on Busbud. Travellers were especially satisfied with the staff and the timeliness but often complained with the value for money. Great Western Railway ticket prices on this trip start at US$8.00
Based on 2 reviews, Chiltern Railways was rated 4.5 stars for this trip. Chiltern Railways ticket prices on this trip start at US$8.00, with the trip lasting on average 1h17.
BlaBlaCar offers 1 daily trips from London to Oxford. Though the average price for this trip is US$13.00, you can find tickets starting at US$8.00. The trip between the two cities usually takes about 1h38.
Oxford Bus Station, Gloucester Green, Oxford OX1 2BU, UK
Gloucester Green18 High St, Oxford OX1, UK
Oxford High Str Stop44 Abbey Rd, Oxford, Oxfordshire OX2, UK
Oxford Train Station66 St Giles, Oxford, Oxfordshire OX1 3LY, UK
Oxford Bus Stop St Giles426 Old Abingdon Rd, Oxford OX1, UK
426 Old Abingdon Rd94 St Aldate's, Oxford OX1 1DA, UK
94 St Aldate's
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