Bus Tickets from Medellín, CO to Pereira

First of all the bus they sent on the route was different than the advertised, smaller and more uncomfortable, little to no space for luggage so 30% of passengers had to bring their bags on board completely blocking the aisle making it very unsafe in case of an accident and imposible to use the toilet, then the driver stopped a couple of times to pick and drop off passengers even tho it was a direct route with no stops in between, he mentioned it was because he has an agreement with the lady at the terminal to not sell one of the seats so he can pickup and drop off people making some pocket money for himself. driver kept the radio really loud and the AC on 30 degrees, we were on the first row of seats, and the floor under us was really hot the entire trip, apparently is not well isolated from the engine and it’s just unbearable, toilet had no running water, no soap, no tissues or toilet paper, it was smelly and dirty.

Everything was perfect. I'd only wish they would have announced the arrival in Pereira as the bus continued on.

It was easy to order, easy to find the bus, felt they had my luggage secured safely during the trip. Seats were comfortable

Durante todo el viaje el aire acondicionado estuvo prendido, estábamos abrigadas pero pasamos mucho frío. El conductor nos dijo que no podía apagar el aire porque el coche es nuevo y se empañan los vidrios. Congeladas!

El primer bus se para porque fue une ruido en el motor pero nadie no ha dicho nado antes que un otro bus llegue para el viaje hasta Pereira en 10horas porque hay obras sobre la ruta cerca de Pintada...

I arrived at the bus station 30 minutes before the scheduled departure time. I never saw the bus. The company refunded my ticket and I took a bus from another company an hour later to Pereira