the bus driver listened music de whole night very loud and refused to turn it down despite of the customers who were already asking to have a quiet night. He was also really impolite when we asked him nicely.

Tratar de no recoger a nadie de camino a otras ciudades.

Very amazing services but the WiFi didn’t work

Boarding process was confusing and little or no information from staff. Bus was FREEZING

Staf is not helpfull and not really friendly

Efficient and pleasant

Very good

Lights wasn’t working AC was broken

Fine, the bus was late but on christmas i expected nothing else, just 1.45h late.

Great ride

Muy frio

Good experience riding with Bolivariano. But I would have liked if the seats had a place to charge phones.

Departure later 30 mins but we arrive 1hours and 30 mins earlier. Good experience

Fast, safe, clean.

Very uncomfortable for an overnight bus. Seats we booked didn’t match seats on ourticket

5 hours late. No explanation. terrible bus service.

Traffic interrupted on route from Pasto to Ipiales many times

Very comfortable first class seats but was unclear on booking what first class was vs comfort seats. WiFi onboard did not work.

Hi, l really enjoy bus trips for sight seeing and going from Bogota to Medellin is a great experience, the buses are comfortable, prices fair and there is usually some sort of entertainment which helps break up the long hours. I have boarded quite a few of Bolivariano buses and l have to say it is the most stressful part of my trips being at the bus terminal, l make sure to get their way ahead of time as there is absolutely no direction or communication from staff, l only get a (dismissive) wave of hands in a general direction with no follow up, my last ticket said gate 25 but there were only 24(??) numbers to be seen and no staff anywhere to assist with this, l was feeling a bit sick with concern that l may not work out where my bus would be in time as l had a flight to catch at my destination, l dont mind and allow for buses arrving late to their desitintion when its such a long trip but would dearly love some clarified direction and present and informative staff at a huge bus terminal (l have a few times seen local people looking confused and even approaching me for assistance), but l endure as l really enjoy bus trips when travelling

Bus was over 4 hours late... many stops throughout the night.

Il primo autista a mio giudizio non ha la patente guida male

The bus was nice and comfortable. Of course the ac is always on full blast...but I guess that is everywhere.

Perfect journey. First time I've been on one of your buses where the Aircon wasn't freezing. Finally a bus I could sleep on 🤙

Unfortunately we didn’t have a great experience from Bogota to Medellín. The bus was comfortable at least and played movies. We had a 6:40am bus scheduled to arrive in Medellin at 4:40pm. We left at 7:00, and we were not even in Manizales by 4:40pm. Which Ian nearly 4 hours away from Medellín. Unsure why this was because at that point there hadn’t been no stand still traffic. It was past Manizales that we hit stand still traffic 3 different times. Traffic is understandable, there is not controlling that, but the fact that we were so far behind prior was frustrating. We at least had enough water. There were no updates or explanations. We arrived in Medellín at 10:40pm.

Seats were extremely uncomfy. Air conditioning was dripping on my head, bus driver constantly beeping the horn all though the night and constantly stopping. Bathroom was disgusting, whole back of the bus smelt like urine. Worst overnight bus trip i have ever had!