Great value for money, very helpful staff. Bus arrived at destination early than stated.
Reliable, good value for money, comfortable. Highly recommended.
Excellent service and friendly driver etc
Richard W.2 February 2020
We arrived at Gatwick Airport from Heathrow an amazing 55mins ahead of schedule. Fortunately there was very little traffic due to the early morning departure but very pleased with the speedy service.
Jennifer R.14 January 2020
It was ok
Mahmoud B.12 January 2020
Driver decided to go the wrong way M3 Bagshot turn off, then turn back
I use National Express quite often when I travel in the UK. Good prices, helpful staff and rarely late.
Caroline A.9 December 2019
The driver was very helpful
Driver was polite and efficient. Drove well also
Phillip W.17 October 2019
Driver was helpful but was bit rude generally and was not a pleasant personality. His Body language was not friendly.
Chaudhry M S R.7 October 2019
Late arrival and driver would not allow us to take our hand luggage on board even though the bus was nowhere near full
Bus très confortable et personnel très serviable. Un peu cher mais parfait
The whole journey was fraught with delays, however the National Express staff were brilliant in solving the problem and dealing with reconnections etc.
Over all good
Sukhdev Singh M.7 July 2019
All ok, just one remark: I arrived in London one day earlier than I was planning, I had to pay £30 to change the trip to a day earlier, I consider this amount way too excessive, This is make me think that next time I would rather leave it to when I arrive and buy tickets at the National Express central
Bus was late and driver was rude
Overall a wonderful service and excellent drivers - hope they are paid well for all they do for passengers!
Very happy with the service,I found the driver to very helpful, I'm disabled and he offered lots of help.
The service is very good regarding time. I also have to say the drivers have been very helpful and informative. I will use this service in the future and recommend it.
Jeremy F J S.3 March 2019
This was the first time I have used the link between Heathrow and Gatwick. I found the service in time and the drivers were very helpful polite and informative. To the point I use this service again on Sunday. Great service much appreciated
Jeremy F J S.1 March 2019
Sharon was a most delightful and most helpful. She deserves a bonus.
Christopher L.28 February 2019
We found the bus station easy to find and the staff very helpful and accommodating.
All expectations were met.
Richard B.5 December 2018
Punctual, clean, stress free
Rachel T.1 September 2018
punctual, polite and efficient
Janette D.1 September 2018
On time without any delay!
Theodoros C.27 August 2018
The driver was friendly, professional and helpful. His driving style very safe and pleasant. Exactly on time.Bus comfortable and clean. Facilities get a slightly negative on level of cleanliness.
on time and comfortable = excellent service