Pesimo aire acondicionado, olor a gente por el calor, asientos incomodisimos. El peor bus que me tomé en mi vida. 10 horas incomodisima. Me duele el cuerpo por el viaje. Estoy siendo sincera. Hubiese pagado 200 maximo por ese viaje
The driving was crazy. It felt like, we were going to be killed. I also threw up at some point because of transport sickness. When we left the bus after 12 hours early in the morning, the chauffeur yelled at us because he thought we were to slow, even though he had only announced the arrival 5 minutes before. Bad experience!
They should not offer an overnight bus from palenque to san cristobal if they are going to have so many stops where they wake everyone up. We were woken up 3 times to get our passports checked and then shaken awake a 4th time at 2am by the driver. We all had to get off the bus and wait in a bus station for 15 minutes and the driver did not explain why. Staff was rude and unhelpful. We got maybe 1 hour of sleep the entire ride. I would not recommend this bus service to anyone.
The bus was stopped 5 times en route to San Cristobal. Tourists were stopped and asked for passports three times by police and no support was provided by staff. When the bus was cleaned twice in the night (once shortly after leaving the first destination and once an hour before the final destination) all passengers were woken up and removed. Finally the bus was taken away for 30 minutes at the first stop with all passengers removed and no explanation. I would not recommend using OCC to any travelers in this area based on this trip.
Just stick to driving. Point A to point B. They kicked us off the bus half way through the trip while everyone was sleeping to ‘disinfect’ the bus. They used the dirtiest ‘mop’ I’ve ever seen in my life and spray some chemicals into the bus. When everyone got back on we breath in ‘what ever the chemical was’. Other then that the bus was on time a did what it was meant to do. They definitely don’t need to ‘clean’ the bus half way through the trip. Seems insane to me.
This is a great way to travel throughout Mexico. The buses are comfortable and they stop for bathroom and food breaks along the way. I've traveled with OCC three times now and would highly recommend it.
I'm from the United States I rarely if ever use buses there. To my knowledge cross country bus service has gone downhill. They should learn from Mexico. If the service there was as good as here I'd probably use them.
The journey was fine apart from the driver refusing to turn down the hardcore techno music he was playing through the radio from 3:30am onwards, preventing a lot of people from sleeping. Despite asking to turn it down, he just kept saying he didn’t understand, which he clearly did.
The staff were not very polite or accomodating to say the least. They were dismissive when I didn’t have wifi to retrieve my bus ticket and insisted to speak to me in english although I speak and understand Spanish perfectly well. When I asked the driver if there were time to buy a drink at one of the stops he said it wasn’t his problem if I wasn’t back in time and they would drive off without me. When waiting to get my luggage, the staff were hesitant and were about to serve the people behind me before me. To top it off, during the whole trip, there were movies playing with high volume from start to finish - which many people were dissatisfied with and asked to have turned off, which the driver in a dry way responded, was impossible - a long with music playing by the driver. All in all, very disturbing busride with a lot of noise, which I did not expect when selecting this option due to the level of comfort I was expecting to be accomodated.
We had the front seats and the second driver was listening extremely loud to music,we told him to lower the music but after a while it got louder again.
We couldn’t sleep at all and our bags and stuff inside is wet!
Clean, spacious buses, punctual and staff were friendly and helpful. One driver played pretty loud music into the early hours of the morning (on the last leg to PE, 3-7am, 14 Jan) while I was trying to sleep which was a bit inconsiderate. Otherwise fine
A good service. I had inadvertently made a booking for a different date and the issue was swiftly resolved at no additional cost.I have used OCC-ADO regularly when travelling in Mexico and have no hesitation in recommending.
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