Passengers have shared positive experiences with the bus service, highlighting clean and comfortable buses, friendly drivers, and punctuality. However, some reviews mention issues such as non-functional outlets, restroom odors affecting comfort at the back of the bus, unclear signage at stops causing confusion for passengers.
Greyhound Lines, Inc. New York City Boston recent customer reviews
The ride was fine but the customer service regarding notification of arrival/delay was brutal. Our bus was over an hour late, and the only thing I got was a email saying it may be 15 minutes delayed.
2.0 out of 5 stars
Zac L.
The seat was too narrow and small. The girl who sat right back to me was moaning and kicking my seat all the time. The smell of weed was disgusting.
2.0 out of 5 stars
Soyoung B.
They were on time as scheduled, very spacious with needed comfort.
The only disconfort was the odour from the rest room was disturbing for us at the back seat.
Passengers have shared positive experiences with the bus service, highlighting clean facilities, comfortable seating, punctuality in arrivals, and accommodating drivers. While some users mentioned limited legroom and weak Wi-Fi as areas for improvement, these did not overshadow the overall satisfaction expressed by travelers who appreciated timely departures and smooth rides.
Peter Pan New York City Boston recent customer reviews
It was awful. This is the worst experience I've ever had. In 1st stop, I went to the rest room for a very short moment. The Bus left me and my luggage was in the bus. The employee at the 1st Stop put me on the next bus to Boston and it should arrive within 2 hours 4h45 PM . It was late and I left finally at 5h44. When I arrived at South Station Boston at 7h30 PM all offices were closed and I did not recuperate my baggage left in the previous bus. Tonight I have no change of clothes and am only left with what I wore.
Regards,
Guy Laude
1.0 out of 5 stars
Guy L.
Reasonably comfortable seating, clean restroom facilities, arrived early on my trip from NYC to Boston. The wi-fi was incredibly weak and essentially non-functional, but that's normal for these bus lines.
3.0 out of 5 stars
Keith B.
Son muy impuntuales , media hora de espera para que el bass salga tanto de ida como de regreso.
Many users have praised the service for being punctual, with courteous and energetic drivers contributing to an enjoyable travel experience. The buses are described as clean and comfortable, offering amenities like Wi-Fi and complimentary water. However, some travelers mentioned challenges in locating departure points due to inadequate signage at certain locations.
OurBus New York City Boston recent customer reviews
I had a really bad time during 4 hour ride. The whole bus smelled strong pee odor which caused me nausea and headache. I couldn’t breathe for even a second without gagging. I had to hold my breath, cover my nose throughout the ride. It was terrible.
1.0 out of 5 stars
Munkhtsengel M.
The bus originally scheduled for 6pm was delayed until 7:30pm and what was meant to be a 4.5 hour journey took 6 hours. Meaning we didn’t get into Boston until 1am.
1.0 out of 5 stars
Ryan M.
I enjoyed the people I met and friendly bus driver but the AC didn’t work. There were also no windows open so it felt like a sauna and we ended up having an extra hour added to our trip. In all this heat we were only given a 15 minute break to step outside.
Passengers generally appreciated the smooth and punctual rides, highlighting friendly and accommodating drivers. The buses were often clean and not overcrowded, with affordable fares being a bonus. However, some users noted cramped seating conditions or discomfort due to temperature issues on board. Despite minor inconveniences like occasional delays or maintenance stops for fuel, many expressed willingness to use the service again.
CoachRun New York City Boston recent customer reviews
I am grateful to the driver who kindly helped us get in the bus on time carrying our heavy luggage.
5.0 out of 5 stars
Georgios T.
Ride was smooth and quick. Driver was very friendly!! Would definitely ride this bus from NYC to Boston again
5.0 out of 5 stars
Rashana F.
The bus was extremely hot, like a kiln, and we were sweating the entire trip. There wasn't a window sun shade.
Whenever we requested the driver to increase the AC speed, he told us to go and set it very rudely.
IT WAS A HORRIBLE TRIP😡
Frequently asked questions about traveling from New York City to Boston, MA, US by bus
How much does a bus ticket from Port Authority to Boston cost?
The bus ticket price from Port Authority to Boston starts at $17. The best way to find cheap bus tickets from Port Authority to Boston is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Port Authority to Boston?
The average travel time between Port Authority and Boston is around , although the fastest bus will take about 3h 59m. This is the time it takes to travel the 190 miles that separates the two cities.
How many daily bus connections are there between Port Authority and Boston?
The number of buses from Port Authority to Boston can differ depending on the day of the week. On average, there are 44 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Port Authority to Boston by comparing and selecting the bus that fits your travel style and budget on Busbud.
Which bus companies travel from Port Authority to Boston?
When taking the bus from Port Authority to Boston, you can travel comfortably and safely with Greyhound, Peter Pan, OurBus.
What are the departure and arrival stations when taking the bus from Port Authority to Boston?
Buses traveling between Port Authority and Boston leave from New York Port Authority or Midtown - W 42nd St and arrive at Back Bay Station, North Station, Alewife Station.
What are the best sights and things to do in Boston?
Once in Boston, you can start exploring the city and discover its surroundings. The top sights and things to do are Freedom Trail, Boston Public Library, New England Aquarium, Boston Bruins at TD Garden, Duck Tour.
