They cancelled my bus without notice and told me to use the same ticket to take the next bus. The next bus was over an hour late, and the driver tried to stop me from getting on.
I bought a ticket for the 12:55 bus to the airport today and I arrived to the station at 12:40 and it was gone! I had to take a cab to make my flight. Very bad service.
bus was almost an hour late and when asking ADO staff about the whereabouts we were brushed off multiple times. No announcements or alerts as to what was happening
The Centro bus was never called so it was not known to me where the bus was loading. I was informed that it left and I had to buy another ticket. Another couple had the same experience. As it was a small bus and parked beyond the big buses, I had no idea it was there. It wasn't on the board or called out by the lead bus man
Chaos in the terminal . Spanish speaking and non Spanish speaking travelers had a hard time figuring out when to board when to wait . Both my buses left late 5 to 10 min ,and after checking with the attendant if I could board I was told to wait only to have to run to my bus as it was pulling back . But I didn’t mind so much . It’s not the employee's fault it’s the procedures . As the buses are scheduled to go out everyone with different destinations are packed at the entrance to the buses . If everyone going to Playa could stand on the left and everyone going to Xalapa could stand on the right , as the order of the buses going out that would make it easier. And an enfaces on trip # might help . I can tell the employees are doing their best . Thanks
Sucks!! Took my money, bus didn't come. Then made me but another ticket for the same price. The announcers know no English at all and as a result many are missing their busses. Also missed my flight the bus was so late. Had to buy another ticket. If I could give Them 0 stars that is what they would get from me. Suckey people and Suckey service. Not recommended.
There was no clear information at the station for where our bus would be, we asked multiple staff and nobody would help us, all staff were super annoyed and didn't want to help us.. We finally got in a bus and fortunately it was ours. The bus took a detour to the other bus station in Playa and we then arrived late at the station in Cancun. The bus itself was clean with A/C and a movie (not interesting and too violant in my opinion).
Our 11:30 a.m. bus never arrived. Noone seemed to know anything. Thankfully I speak Spanish and with much questioning between whichever Ado staff member I could find we got a ride on the 12pm Ado shuttle van to Cancun centro. A lot of other people were also confused which bus to get in. A group of us were surprised at how disorganized it appeared this morning. The ride was pleasant and we will take Ado again.
Brilliant service - departed and arrived on time, outbound and inbound. Courteous service made all the better with the ease of online booking including seat selection.
My very first time with them. Ride was very comfortable and staff were great. My partner forgot her documents on bus and thank goodness they had them. Will definitely plan to ride with them on my next trip to Mexico. Very happy customer.
The bus was excellent. There was construction on the highway and they had just had a heavy rain. I believe they were late due to these factors. This is an excellent way to get around Mexico. I will highly recommend ADO to all my friends!!
The bus ride to Cancun was fine (on a minibus) but the bus left one half hour late. Apparently they combined the 10:00 bus and the 10:30 bus, but as far as we know, there was no communication or announcement about this change. One other man who was also waiting for the 10:00 bus finally asked someone about our bus. I couldn't understand the reply in Spanish, but I am guessing he was told it would be a half hour late because they were combining the two buses.
The best service is good, and punctual. My only complain is that even though there is an option to reserve seats, everytime, the seat reservations are not honored. Seats are on a first come first serve basis. Why offer the option of reserving seats if it's a free for all?
ADO bus driver was very good driver. The only thing I see that needs improving,is the shocks on the bus. Bus was a bit bumpy,same as when we went to Bacalar, I needed to take motion sickness pills. The drivers were great drivers and they seem to know a lot of the other bus/big truck drivers,as I saw them waving to them(which was nice to see)
Really wish they would have some sign in the window with the destination. I had difficulty communicating with staff and was given incorrect fact about not being the right bus when it was the right bus. I speak a little Spanish and asked another passenger and discovered it was my bus. Language is not a reason to not give a bad survey especially when the service was great.
This is a friendly, helpful and affordable service.
On line booking is very convenient.
I would recommend this transport to anyone, even if they have very little Spanish.
Bus left and arrived on time. However there were people and our seats and due to language barrier could not ask them to move. Also the staff did not put tags on our bags or give us tickets to collect them like usual
If you're looking for reliable, comfortable transportation in Mexico, ADO is a good option. The company offers a variety of routes, making it easy and affordable to get around. On any given day, 110 buses leave from various locations, ensuring convenient departure times. With prices ranging from $9 to $21, the buses are well-maintained and comfortable. Whether you need transportation for business or pleasure, ADO gets you where you want to go for a fair price.
If you're looking for reliable, comfortable transportation in Mexico, ADO CONECTA is a good option. The company offers a variety of routes, making it easy and affordable to get around. On any given day, 4 buses leave from various locations, ensuring convenient departure times. With prices ranging from $7 to $7, the buses are well-maintained and comfortable. Whether you need transportation for business or pleasure, ADO CONECTA gets you where you want to go for a fair price.
Playa del Carmen to Cancún Buses
Busbud shows you the best bus ticket fares and bus schedules so you can easily plan and book a trip by bus from Playa del Carmen to Cancún.
Bus service from Playa del Carmen to Cancún will be provided by the most trusted bus companies.
Whether it is cheap bus tickets or more luxurious buses going to Cancún from Playa del Carmen, we help you find what you're looking for based on how much of a budget you have.
Bus Companies
Bus service from Playa del Carmen to Cancún are provided by ADO and ADO CONECTA.
Information on this bus route
Daily Buses
111
Earliest and Latest Bus Departures
12:09AM - 11:50PM
Minimum Price
$8
Average Ticket Price
$20
Minimum Trip Duration
1h
Average Bus Trip Duration
1h10m
Bus companies on this route
ADO, ADO CONECTA
Frequently asked questions on the trip Playa del Carmen - Cancún
How much does a bus ticket from Playa del Carmen to Cancún cost?
The average bus ticket price from Playa del Carmen to Cancún is $20. The best way to find cheap bus tickets from Playa del Carmen to Cancún is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Playa del Carmen to Cancún?
The average travel time between Playa del Carmen and Cancún is around 1h 10m, although the fastest bus will take about 1h.This is the time it takes to travel the 75 km that separates the two cities.
How many daily bus connections are there between Playa del Carmen and Cancún?
The number of buses from Playa del Carmen to Cancún can differ depending on the day of the week. On average, there are 111 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Playa del Carmen to Cancún by comparing and selecting the bus that fits you travel style and budget on Busbud.
Which bus companies travel from Playa del Carmen to Cancún?
When taking the bus from Playa del Carmen to Cancún, you can travel comfortably and safely with ADO, ADO CONECTA.
Best time to book your trip
Price is for a one-way ticket for one passenger and based on past departures.
Days before departure
-90
CA$5
-60
CA$5
-30
CA$6
-15
CA$6
-7
CA$8
-1
CA$8
Today
CA$8
Buddy tip: The best time to book this trip is usually 60 days before departure.
The average bus ticket from Playa del Carmen to Cancún costs around CA$5 for departures 30 days prior.
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Playa del Carmen to Cancún, as early as possible. The best time to find and book cheap bus tickets is to book at least 30 days in advance.
Usually RIVIERA will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
About Bus Travel
Bus Travel Tips
If you're abroad, study some local language. Not only could it get you out of a pickle during your bus trip from Playa del Carmen to Cancún but it'll also be endearing to native speakers who will surely appreciate your effort.
Much more than a mere vehicle taking you from Playa del Carmen to Cancún, riding the bus will expose you to some of the most stunning panoramas while enroute to your final bus stop.
Buses are energy-efficient. Carrying a passenger over 100 kms by coach only takes 0.6-0.9 liters of gas. Compare that to the 2.6 liters required by high-speed train, 6.6 liters by airplane and 7.6 liters by gas-powered car, and it's clear that the bus is a more environmentally-conscious option for your bus transportation from Playa del Carmen to Cancún.
Make a music playlist for your bus ride from Playa del Carmen to Cancún, and enjoy the scenery to tunes from your own personal soundtrack.
Did you know?
The average number of passengers on a coach bus is 32 meaning that a bus could replace a minimum of at least 30 cars!
9.2% of ground transportation in Europe is done by bus versus 7.4% by train.
Did you know some bus companies in Germany offer to their passenger low-costs snacks and regional beer based on their destination? Prosit!
Busbud helps you easily search, compare and book intercity bus tickets on a worlwide scale with our comprehensive list of bus routes and schedules. With Busbud, wherever you go, you have a worldwide bus station within reach and available in your own language and currency. With Busbud, you can buy tickets with confidence. We ensure that you make the most out of your bus trip by partnering up with reliable bus companies from all around the world such as Greyhound, Eurolines, ALSA, OUIBUS (BlaBlaBus), National Express and many others.