Nice Bus and Good Food

it was to hot, please do not heat that much

Everything was perfect, but it arrived very late at the destination

Grundsätzlich besser als erwartet. Jedoch keine Air-condition, sehr lautes Fernsehen, keine Liegesitze. Ca. 2,30h Verspätung. Trotzdem zufriedenstellend.

This was completely different than my last experience with Superciva. The bus was much more luxurious, no loud music, comfortable seats (3 across), clean bathroom, and light snack suitable for vegetarians. Had there been wifi, it would have been perfect.

the bus arrived later

My bus arrived 1 hour earlier in nazca and then was continuing to lima. They didn't wake me up. I put an alarm and when i woke up i realised we have passed nazca! I had to get of the bus in the middle or nowhere at 4am to find a way to get back to nazca or else i would end up in lima

Haven't used other bus companies in Peru so can't compare, but very disappointed with Exclusiva. The staff in Cusco station were very rude, the bus had no wifi, it was ridiculously cold the whole 10 hours, and the stale bread and crackers they served as a meal don't even deserve to be described as 'food'. I visit 10-15 countries a year and it's literally the worst 'food' offering i've ever received on transport. Nothing impressive about this company.

Very comfortable and easy journey, immigration fairly fast

nice bus, really hot in the back seats though due to engine in the back

The bus makes lots of random stops in the middle of the night and lets people on and off in the middle of the road, and not at proper bus stations.

Excellent service

need wifi

The air was like a sauna. Sweating all night long and very hard to sleep. Worst night bus ever!

Was excellent

Awful smell in the toilet with no paper. Internet wasn't functionning. The temperature varied inside the bus from very hot to very cold. Cheap lunch for a 10 hours trip (1 piece of dry bread, jam, cookies, small juice and tea).

There was no clear instructions where to get the bus from. It said estacion waschaq on the tickets but there is no bus station there so I had to book another bus and take it from the main bus terminal. It cost me much more and 3 taxi rides

Bus was super hot, with no way of cooling it down. The seats were uncomfortable. Won't be using again

The bus itself was actually nice, though the WiFi didn’t work (pretty standard though). The bus staff were pleasant but they told us immigration into Peru would be at 2.30am and we’d arrive around 7am into mancora. However immigration was 12.30am and we arrived at 4am. My hostel doesn’t open its doors until 8am and so I was left stranded in an unsafe place at night. The bus needs to make sure it’s on time or either update the timings so people can choose the most appropriate bus!

Everything was great, the staff even wore suits!

Late departure but very comfortable seat . Make huge difference . Did not have the same seat than the one I booked.

Friendly and comfortable and the provided snacks were a pleasant surprise!

Bus left at 20:30 instead of 21:10 I just made it by a minute. On board we saw the safety video I guess more than 10 times because it wasn't shut off. Then after an hour the k 't I let didn't work and everything smelled like urine. It was a horrible ride... Never taking this company again

Very comfortable, helpful staff.

No vegetarian food even though I preordered it. Crackers for breakfast. Aircon makes it freezing cold even with the provided blanket.