Very comfortable n on time.thanks
Colin P.November 30, 2019
Easy and smooth, very convenience way for travelling
Chintanon T.November 2, 2019
Excellent service! Arrived in London early and was allowed to take an earlier coach bus to my destination.
Amanda D.September 24, 2019
Rarely have I encountered such a cheerful and personable bus driver.
Bruce C.September 9, 2019
Celeniae S.August 28, 2019
Great comfortable journey,. although it was a little bit late, it was only because of the volume of traffic die to it being a Bank Holiday weekend. Coach was so so comfortable.
It was satisfying but internet didn't work
Yerkanat I.April 28, 2019
the 205 had 30 minutes delay at T 4, was only 15 min. late in Bournemouth. The driver was excellent, but the seating was poor: not clean and very narrow and the foot rest was broken.
Rose Marie V.April 23, 2019
National Express staff and service were exemplary. What a lemon I am - fifteen minutes before my coach was due to leave the LHR bus station I enquire as to why the departure of the Bournemouth bus was not shown on the digital departures screen? - the staff member informed me it had just left!! I told them I had a ticket departing at 10:55 and he kindly informed me that my ticket departs from Terminal 4 and not central bus station! He instantly sent a message to a kind driver going to Oxford who dropped me at Terminal 5 and that actually beat my bus arrival time there, so I managed to meet/join it en route! Big thumbs up for National Express and a warning to anyone booking bus tickets from LHR to double check the actual departure point within LHR.
Graham B.January 11, 2019
Robert L.November 19, 2018
Vaclav K.November 15, 2018
Nothing to be highlight it
Mohammed A.October 20, 2018
Over an our delay at the arrival in Bournemouth! It was really frustrated.
Sandra B.October 15, 2018
We were over an hour late because a passenger had not arrived at the bus stop ten minutes beforehand, there was no sidewalk supervisor and the driver left two minutes early. After getting on the motorway he was told to return to the terminal to collect a person. We were in the 10:55 from LHR4 to Bournmouth on September 1st.
Robert W.September 2, 2018
Very good service, the driver was very friendly and helpful.
Uchenna N.August 21, 2018
Traffic issues due to car accident made the bus very late but not drivers fault
the guy was late. i didnt know what to do as a first timer in the uk. i get it, nobody is perfect. please dont give him a hard time, ive been there.
Abdulrahman S.June 22, 2018
spotless, easy, no fuss, reliable
Road without complications
We wanted to go we give the bus driver the tickets that we bought online but he says eminently that we are scammers. I don’t think that’s a good idea because we did check it by the office and it was good. If he said sorry then was it okay but he didn’t say anything
Polite, accurate, helpful and fast
Christos S.April 23, 2018
One hour late to Bournemouth
Very pleasant experience.
Elizabeth H.August 30, 2017