There is no station or any bus stop plat on the Hollywood stop, so I had to go to DTLA to issue my ticket and head back to the Hollywood stop.
Sarolta K.January 10, 2020
I really was disappointed!! The bus was pretty dirty but the the busdriver was worse. At one stop he kicked my baggage out of the bus and was angry with me because apparently my backpack had no tag with the destination on it. He acted more than rediculous after I showed him the tag which was already on my baggage. He just said that I should get a new one. He was totally unfriendly and I think that's not how it should be because first I did anything wrong and second I paid money for the trip so I can expect that I am treated well. Do not want to ride with Greyhound again!!
The bus is almost overbooked. There passenger putting their things on the available seat to occupied 2 seats. I have to asked the passenger to move her things away in order to have a seat.
Xian Hui O.December 29, 2019
Changed the stop and didn't tell it
Fizah S.November 26, 2019
First and only time I ever take a Greyhound Bus.
WORST DRIVERS THEY SCREEMED AT ME
Alix K D.October 28, 2019
The bus simply did not show up. Me and another passenger were waiting...
Marcello Y.October 1, 2019
First of all no info availble even after 1 hour delay of the bus, not online nor on the helpdesk. Lack of information about the ticket confirmation in the email conformation as the Greyhound ticket counter is not present at Union Station. Thanks to that I had to anyway go to to Greyhound Station in LA and rebook the bus, so I had to take another bus, 2 hours later and arrived to SF at noon instead of at 8am. I had only a limited time in SF because of my flight in the evening. Not happy with the support, lack of information and late bus.
Tereza V.September 29, 2019
Will never travel again
Asilhan K.August 29, 2019
Awful service. No staff was at the pick up location. No one was updated when the bus was over 2 hours late. Then were informed we somehow had missed the bus that we were all sitting waiting for.
Never gonna take Greyhound again! It was late for 4 hours!
Hoi Ying N.February 19, 2019
No wifi in a board (((
Varvara G.February 2, 2019
Very late...2 hours waiting in the street
Soledad R.January 19, 2019
The driver was ok. The bus is not comfortable to sleep. The staff at the Greyhound station in LA are very rude and stressed.
For once, the greyhound bus was actually on time, comfortable and clean. Thanks
Elizabeth O.December 25, 2018
The worst experience in my life. The bus supposed to leave at 10 pm and they sold more tickets than possible, so I took the bus at midnight and arrived 3 hours late. Never more.
Yenching K.September 7, 2018
Bus was supposed to leave at 1:45AM , instead at last minute they said it will be late 3-4 hours!! Outrageous
horrendous. 3 hours late for all buses (about 8 buses), i asked why they were late. i was told to speak to customer service. she refused to explain to me. 2 staff were helpful, the rest were just frustrating and useless. 2nd awful experience within a week with greyhound
we were 1:15h late, many stops and rudeness (open the lights on and speak loud in the mic in the middle of the night), there is no enough space inside (uncomfortable), the wifi connection was poor and the was shaking a lot!
Anne-julie C.August 21, 2018
today has become a 12 hour ordeal going from los angeles to san francisco... I got to the greyhound station at 7:30am, my bus was delayed over 3 hours & it's 8pm now we are still not to san francisco yet
Carlisle R.August 13, 2018
The trip went very well I was over and above all very satisfied
Electrical outlets did not work. Bus was over an hour late. One staff member was rude.
It was cramped but alright.
William C.February 11, 2018
It was great
Lorraine L.January 15, 2018
Very impressive. Trip was on time and enjoyable
Granville D.January 5, 2018