Founded in 1932, Peter Pan is one of the country's largest privately owned bus companies, operating premier service to over 100 communities across the Northeast, with daily service to cities including Boston, NYC, Philadelphia, Baltimore and Washington, D.C.
Peter Pan was affiliated with Trailways beginning in the 1990s, but ended that affiliation in 2005.
In 1999, an alliance was formed with Greyhound, coordinating schedules, marketing, and ticket sales. In August 2017, it was announced that this partnership would cease effective September 27, 2017.
Peter Pan Buses video
Amenities on Peter Pan Buses buses
Air Conditioning
Toilet
Average Seat
Wifi
Power Outlets
Peter Pan Buses’s Coverage in Numbers
Daily Buses5,123
Cities402
Countries3
Routes5,043
Peter Pan Buses Bus classes
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I did not have a good experience. I purchased tickets via Busbud due to cheaper prices. When I went the Peter Pan counter at South Station in Boston, I was told all tickets bought via Busbud were not in their system so they could not print my ticket. This does not make any sense and seems more complicated for all involved. Despite this, I was still able to board my bus by showing the ticket on my phone. We left late and I missed my transfer in Hartford. When I arrived in Hartford, knowing I had missed my bus, the person at the counter asked the driver on my previous bus if he had known about my transfer. The driver claimed I wasn't on the bus at all. This was due to the fact that I wasn't in the system because of purchasing my ticket on Busbud. My friend had to drive over an hour to get me in Hartford last minute since I was not able to get to Danbury. This was extremely inconvenient and more complicated than necessary. On the way back, I was able to make both of my buses. This was only because I planned for the inconvenience by printing my ticket ahead of time.
Terrible Bus Company, I have to leave tickets and to look for another company, even they did n't refund me, there was bus change for 25 minutes, also the bus have to go to Connecticut to drop and pick another passengers, without informing customers about that, only after you complete payment, then they inform you and they do not accept cancellation, so I have to leave the bus, the worst company I have ever seen, do not book with them
Timely, staff polite and helpful and both coaches I used were in a reasonably good state (if getting rather tatty). The only major negative with both was the absence of functioning WiFi which was both a surprise and a disappointment especially with my journey totaling 8 hours
Bus was late, three passengers at the rear were loud and disruptive/even sprayed some sort of aerosol or perfume numerous times during the bus ride. Not a pleasant journey
My first bus was 30 min late and resulted in me missing my connector in NY. There were no more buses leaving from NY and there was no staff for Peter Pan there to help. It was 10 Pm in Ny. I will never be taking Peter Pan again. I ended up having to Uber to another station to catch a 1 am bus.
In a word ... TERRIBLE. The bus was 40 minutes late and no staff communicated with any of us awaiting the bus to the airport to make connections to flights. When the bus finally arrived the staff was clueless about why the bus was late and what time we could count on arriving at the airport. At this point, I lost all confidence in Peter Pan and my husband drove me from Providence to Logan Airport.
When I got back from my trip, I called Peter Pan to report my complaint.
The seat were uncomfortable. The drive was good but you can feel every bump on the road. The WiFi did not work. The bus was a little rundown but was somewhat clean. Overall, it was a decent ride to New York.
I generally like riding a Peter Pan bus - the seats are very comfortable and I can charge my phone while riding. Frustrations encountered this trip:
1. The Peter Pan app didn’t list all available trips. Thank goodness for Busbuddy, where I purchased the trip I needed.
2. There is NO signage for Peter Pan at Logan.
3. The bus departed 15 minutes late, and arrived at my destination over an hour late, thus inconveniencing the person who was picking me up. While I realize a bus isn’t a train, that is, it’s subject to traffic, we also made stops that extended the trip. An experienced driver could have given us a heads up about the new anticipated time of arrival.
Busbud is a bus search tool - we include Peter Pan Buses routes, schedules and prices in our searches along with many other bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your Peter Pan Buses ticket from us. Note that buses sell out, Peter Pan Buses and other operators generally charge a lot more for last minute tickets or for tickets bought in person.
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