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Peter Pan Bus

Peter Pan Bus

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About Peter Pan Bus buses

Founded in 1932, Peter Pan is one of the country's largest privately owned bus companies, operating premier service to over 100 communities across the Northeast, with daily service to cities including Boston, NYC, Philadelphia, Baltimore and Washington, D.C.

  • Peter Pan was affiliated with Trailways beginning in the 1990s, but ended that affiliation in 2005.
  • In 1999, an alliance was formed with Greyhound, coordinating schedules, marketing, and ticket sales. In August 2017, it was announced that this partnership would cease effective September 27, 2017.

Peter Pan Bus video

Amenities on Peter Pan Bus buses

Air Conditioning
Toilet
Average Seat
Wifi
Power Outlets

Peter Pan Bus’s Coverage in Numbers

  • Daily Buses5,614
  • Cities410
  • Countries3
  • Routes5,169

Peter Pan Bus Bus classes

Peter Pan Bus User Reviews

User reviews from travelers who booked their tickets with Peter Pan Bus

3.9 out of 5 stars

Ratings and Reviews (3208)


Jeremy C.January 13, 2019 | Staff: 2 | 

Very poor time management. The bus was late and then the driver got lost on the way to New York. I ended up making my connection but it made me worrrkes.

Stefano D.January 11, 2019 | Staff: 2 | 

Bus driver was rude for no reason, never smiled to us and answered very roughly.Bus was late because of the coincidence in Baltimora was late

Jose J P.January 10, 2019 | Staff: 3 | 

The transportation has been good so far. But there are two down sides: 1. Grumpy conductors (no professionals in customer service) 2. The vender machine at Hartford, CT bus station still keeps the dollar bills and doesn't let us take the product since two years ago.

Evan G.January 7, 2019 | Staff: 5 | 

The Springfield to NYC leg of the trip was nearly an hour early. That's what I like to see

Mohammed Hachim E.January 7, 2019 | Staff: 5 | 

Good ride

Hannah E.January 6, 2019 | Staff: 5 | 

I need to speak with a customer service representative. My trip was unacceptable.

Nicholas C.January 6, 2019 | Staff: 5 | 

Easy, smooth, arrived early!

Priscilla G.January 6, 2019 | Staff: 5 | 

Great communication

Clifford C.January 6, 2019 | Staff: 5 | 

On time, clean bus, Perfect in-cabin temperature.

Lorenzo P.January 6, 2019 | Staff: 1 | 

Wi-Fi didn’t work, power points neither. Sometimes it was too cold, sometimes too hot. The bus itself was very dirty.

Shila S.January 5, 2019 | Staff: 5 | 

In general the bus made me satisdied.

Silvia A.January 5, 2019 | Staff: 5 | 

Everything ok

Rex R.January 4, 2019 | Staff: 3 | 

The bus broke down on the highway literally ten minutes out of the terminal. After a wait we switch to another bus that didn’t go to Hartford but was able to connect with one that did. So we transferred again !! It was Real inconvenient. Peter Pan is usually reliable. This Sucked.

Alex W.January 4, 2019 | Staff: 5 | 

Very good trip

Ani A.January 2, 2019 | Staff: 4 | 

Grumpy bus driver..not clear about switching buses in Hartford for nyc..

Jessica P.January 2, 2019 | Staff: 5 | 

I was pleased and will ride with them again.

Charef A.January 2, 2019 | Staff: 5 | 

Good job !

Ahmed A.January 2, 2019 | Staff: 5 | 

Good bus and cheap

Francesco P.January 1, 2019 | Staff: 3 | 

Has been good trip, good service considering traffic

Debra M.December 31, 2018 | Staff: 5 | 

Professional service. Excellent courteous driver. Can’t beat the price

Yue Y.December 31, 2018 | Staff: 5 | 

very great!

Olajumoke D.December 31, 2018 | Staff: 5 | 

Good experience

Claire M.December 31, 2018 | Staff: 4 | 

Great bus ride.

Kwadwo A.December 30, 2018 | Staff: 5 | 

Great driver

Sonia S.December 30, 2018 | Staff: 2 | 

None of the poweroutlets worked!!! AC wasn't on. Wifi was really bad. Couldn't turn the light on, the whole bus was pitch dark. No information from the driver regarding the delayed arrival.

Lucy L.December 29, 2018 | Staff: 5 | 

Clean and comfortable ride. Restroom is very clean!

Barry S.December 28, 2018 | Staff: 1 | 

During return trip from New York City to Hartford the driver took wrong turn and drove about 45 miles off course took repeated efforts by passengers to get driver to contact his company for assistance. He finally pulled over on Jersey Interstate and spoke to terminal. We were almost two hours late. How can a Peter Pan driver NOT know the route to Hartford? Unbelievable!

Shila S.December 28, 2018 | Staff: 5 | 

Was very comfort

Jorge M.December 28, 2018 | Staff: 4 | 

nice drivers thanks

Seaghaun C.December 27, 2018 | Staff: 5 | 

very efficient and courteous staff

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