We had to transfer buses half way through and the staff on the first bus were great but the staff on the second bus was awful. Wouldn’t book with Pullman again.
Cassandra B.10 February 2020
The bus broke down and we had to return to San Pedro de Atacama which caused a delay of no less than 6 hour at arrival.
Not worth the money
Jessica S.30 September 2019
I booked the bus a couple of weeks ahead but when I got to the bus station on the morning of my departure I was told the bus was full. Eventually someone came who showed the girl at the desk how to give me my voucher!!
Bus was over an hour late arriving. However was comfortable. One of the staff directed us at immigration.
After getting back on we were served a box with a juice drink, a cookie and some crackers.
The driver did a good job. Never felt unsafe
At Salta, when they were unloading the bags, a member of the bus station staff was trying to get people to ‘tip’ him to get their bags back.
Katherine R.8 August 2019
The journey was ok. The arrive was among other late because we met an accident some km in front of Salta.
Lovely staff but late at the departure, super late at the final stop, only one cookie for 16 hours of bus is nothing! And no informations at board to tell us why it was so slow.
Overall very good. Toilets very clean. Staff very nice. Seats ok, a bit old. Bus seemed to be less powerful than Turbus we had before (30I’m per hour when going up)
The bus startey 45 minutes late but arrived in time. Very comfortable.
Carsten R.13 October 2018
Unfortunately was the bus two hours later
Daniël B.10 November 2017
We were kept outside of the Migrations office for a very long time with no update about our departure. The bus itself and its facilities were unclean, particularly the seats with leftover food remnants scattered around and the bathroom was without soap or toilet paper.
Comfortable bus, amazing journey
David J.17 September 2017
All round horrible service will never use again.
Bus was four hours late, estimated arrival time was a lie as bus was always going to take 12 hours, luggage didn't fit, staff made us wait in cold for no reason and bus broke down. Worst travel experience ever
Online and our ticket quoted an arrival time of 14:00 but we didn't arrive into Salta until 18:45.
péssimo serviço. compramos uma passagem pela internet e nao conseguimos embarcar. a empresa alocou passageiros que estavam com viagens atrasadas em nossos assentos e nos sugeriu esperar por dois dias para saber se haverá possibilidade de realizacao da viagem. uma verdadeira falta de compromisso. nao viagem nesta empresa. nao comprem passagens dessa empresa.existem outras empresas que atendem Sao Pedro Salta. fujam da andesmar
Leandro S.23 January 2017
We were given one cheese and ham roll and two biscuits to keep us going through a 13 hour bus journey. We were all starving the entire journey. We also weren't given enough to drink- 2 coffees and one small cup of juice. This for a bus that was supposed to provide us food. At least have stops if this is how little food you give your passengers.
Tips were demanded from the team unloading at the Salta end of the trip. Very disappointing especially as many people had no Argentinian currency. A disappointing end to an otherwise good trip.