We asked the company about the protest that happened few days ago if we can pass and we been told we can, we got to the protest area and got stuck like the other 15 buses of the same company and few of other companies.
We had to cancel our flight and walk 40km to pass the blockroads to get the other side of the road and from there getting to Lima.
The company didn't said the truth and a lot of people been stuck over of 3 days without food or water.
the company just tried to make money without care of people health or security.
Yosef Haim H.December 6, 2020
The bus was an hour late arriving at Mancora and more than 2 hours late arriving in Lima.
There was no air conditioning provided on the bus and no meals were given on board.
Though we did stop for breakfast at 9am. But by this time everyone was extremely hungry and tired
It is very tiring on such a long trip not only to arrive much later, but to have to listen to the noise of action movies, which hardly any passenger was watching anyway
Johann Christian W.March 10, 2020
Grundsätzlich besser als erwartet. Jedoch keine Air-condition, sehr lautes Fernsehen, keine Liegesitze. Ca. 2,30h Verspätung. Trotzdem zufriedenstellend.
Michaela H.February 28, 2020
My bus arrived 1 hour earlier in nazca and then was continuing to lima. They didn't wake me up. I put an alarm and when i woke up i realised we have passed nazca! I had to get of the bus in the middle or nowhere at 4am to find a way to get back to nazca or else i would end up in lima
There was no clear instructions where to get the bus from. It said estacion waschaq on the tickets but there is no bus station there so I had to book another bus and take it from the main bus terminal. It cost me much more and 3 taxi rides
Stephen R.November 29, 2019
Bus was super hot, with no way of cooling it down. The seats were uncomfortable. Won't be using again
Ogheneruro U.November 25, 2019
It was fine since heavy traffic in Lima- great ride
Very late, due to being held up at a police control for an hour. Uncomfortable for someone with long legs. It is the economy option I guess
Samuel B.September 26, 2019
Our bus didn’t stop at Arequipa, it dropped us off at La Joya and we had to WALK for 3 hrs to cross two cities and then grab a taxi to Arequipa
We still havent arrived to Arequipa, the ride was bumpy and we moved from tour seats by people who were meant to be on an earlier bus. We are stuck outside arequipa with no way into the city as taxis are refusing to take people. To get to the city we had to cross a dangerous area to finally catch a little bus and pay even more money to arrive to the city. Not at all happy with the service - should've at least tried to offer an alternative route as there were a lot of people with children left in a dangerous situation.
Sebastian M.July 25, 2019
The bus was on time and fairly comfortable for a basic bus. 'Basic' means that there are no WiFi on the board, no possibility to charge your phone, no blanket for the night and no option to switch on and off your personal screen. The bathroom smelled bad at the end, though.
Smelled terrible and stayed at dinner stop for longer than 30 minutes.
Budget bus - okay for short distances but wouldn’t recommend for a long trip
No service. Freezing cold overnight. No blankets offered. Everything on the bus rattled and banged. Had to wait over 2 hours for the bus to arrive.
Bus was delayed leaving Ica. There was no toilet paper in the toilet. We stopped at one place where there was not much food to buy.
Very long trip
When buying the ticket it said I would arrive in Lima at 12 at night. I arrived at 3 in the night! We stopped somewhere for over 2 hours so the driver could do a nap. Next time it would be good to change drivers, so the people can get to the place in time.
I was overall satisfied with my trip from Cusco to Lima. Everything was on time which was great, however I assumed we would stop atleast once for food over the 20 hours - which we didn’t. I can’t fault the bus, as it was quite comfortable and we were able to watch movies. When I arrived to Lima, however, one of the CIVA taxi staff approached me. I was happy to take a taxi with him as although my hostel was only a few hundred meters away, I had a very heavy bag. He charged me $30 soles for the trip. My hostel is 1900 hostel, very close to the terminal. I tried to ask for $20 soles but he did not agree. I was very disappointed with the cost of the taxi.
A movie was played in the bus and bothered to sleep
Would not redeem my ticket
A disaster, worst experience ever
Compared to Cruz del Sur, this company do not even provided snacks even when it is such a long drive
For such this long trip [over 24 hours] no food or snacks were provided. The driver did two stops at a local restaurants were they increased the prices because there were people on the bus that aren't local like and my son
Very late for the start and not made for 6foot people and over.But hey! I made it to arequipa on time
Long but overall a beautiful ride.
Bus way too hot. Sticky air. Movie ran 2 times the same