We left Ica at 6pm and arrived Cusco midnight of the next day. During the trip the drivers never told us where we were or how long we would stop in each place. There were several protestes on the streets. The toilet was really bad.
We received 120 degrees seats even though we expected we paid for 160 degree seats. very painful trip for senior citizens over 76 years old. we want to change return trip to ensure we have 160 degree seats
It was not a comfy ride whatsoever. No AC in teh bus, no comfort position to sleep, dirty and smelly. But the driver was a master of its kind, very good But on the other hand, no driver shall be driving more than 8 h and we went for 15h! Driver must change on the way!
Absolutely the worst bus journey ever and I've done my share of long and overnight buses. It was meant to be a 140 degree reclining seat, but was just the most standard bus seat. There was no air conditioning. There were no breaks to stretch your legs or get food whatsoever. We had booked seats on the right side online because it was meant to be more scenic, but the actual seatings were completely different and we ended up on the left. The journey was 23 hours. It was inhumane. Never again.
We asked the company about the protest that happened few days ago if we can pass and we been told we can, we got to the protest area and got stuck like the other 15 buses of the same company and few of other companies.
We had to cancel our flight and walk 40km to pass the blockroads to get the other side of the road and from there getting to Lima.
The company didn't said the truth and a lot of people been stuck over of 3 days without food or water.
the company just tried to make money without care of people health or security.
The bus was an hour late arriving at Mancora and more than 2 hours late arriving in Lima.
There was no air conditioning provided on the bus and no meals were given on board.
Though we did stop for breakfast at 9am. But by this time everyone was extremely hungry and tired
My bus arrived 1 hour earlier in nazca and then was continuing to lima. They didn't wake me up. I put an alarm and when i woke up i realised we have passed nazca! I had to get of the bus in the middle or nowhere at 4am to find a way to get back to nazca or else i would end up in lima
There was no clear instructions where to get the bus from. It said estacion waschaq on the tickets but there is no bus station there so I had to book another bus and take it from the main bus terminal. It cost me much more and 3 taxi rides
We still havent arrived to Arequipa, the ride was bumpy and we moved from tour seats by people who were meant to be on an earlier bus. We are stuck outside arequipa with no way into the city as taxis are refusing to take people. To get to the city we had to cross a dangerous area to finally catch a little bus and pay even more money to arrive to the city. Not at all happy with the service - should've at least tried to offer an alternative route as there were a lot of people with children left in a dangerous situation.
The bus was on time and fairly comfortable for a basic bus. 'Basic' means that there are no WiFi on the board, no possibility to charge your phone, no blanket for the night and no option to switch on and off your personal screen. The bathroom smelled bad at the end, though.
When buying the ticket it said I would arrive in Lima at 12 at night. I arrived at 3 in the night! We stopped somewhere for over 2 hours so the driver could do a nap. Next time it would be good to change drivers, so the people can get to the place in time.
I was overall satisfied with my trip from Cusco to Lima. Everything was on time which was great, however I assumed we would stop atleast once for food over the 20 hours - which we didn’t. I can’t fault the bus, as it was quite comfortable and we were able to watch movies. When I arrived to Lima, however, one of the CIVA taxi staff approached me. I was happy to take a taxi with him as although my hostel was only a few hundred meters away, I had a very heavy bag. He charged me $30 soles for the trip. My hostel is 1900 hostel, very close to the terminal. I tried to ask for $20 soles but he did not agree. I was very disappointed with the cost of the taxi.
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