It was fine since heavy traffic in Lima- great ride

Very late, due to being held up at a police control for an hour. Uncomfortable for someone with long legs. It is the economy option I guess

Our bus didn’t stop at Arequipa, it dropped us off at La Joya and we had to WALK for 3 hrs to cross two cities and then grab a taxi to Arequipa

We still havent arrived to Arequipa, the ride was bumpy and we moved from tour seats by people who were meant to be on an earlier bus. We are stuck outside arequipa with no way into the city as taxis are refusing to take people. To get to the city we had to cross a dangerous area to finally catch a little bus and pay even more money to arrive to the city. Not at all happy with the service - should've at least tried to offer an alternative route as there were a lot of people with children left in a dangerous situation.

Not recommended

So so

The bus was on time and fairly comfortable for a basic bus. 'Basic' means that there are no WiFi on the board, no possibility to charge your phone, no blanket for the night and no option to switch on and off your personal screen. The bathroom smelled bad at the end, though.

Smelled terrible and stayed at dinner stop for longer than 30 minutes.

Budget bus - okay for short distances but wouldn’t recommend for a long trip

No service. Freezing cold overnight. No blankets offered. Everything on the bus rattled and banged. Had to wait over 2 hours for the bus to arrive.

Bus was delayed leaving Ica. There was no toilet paper in the toilet. We stopped at one place where there was not much food to buy. Very long trip

When buying the ticket it said I would arrive in Lima at 12 at night. I arrived at 3 in the night! We stopped somewhere for over 2 hours so the driver could do a nap. Next time it would be good to change drivers, so the people can get to the place in time.

I was overall satisfied with my trip from Cusco to Lima. Everything was on time which was great, however I assumed we would stop atleast once for food over the 20 hours - which we didn’t. I can’t fault the bus, as it was quite comfortable and we were able to watch movies. When I arrived to Lima, however, one of the CIVA taxi staff approached me. I was happy to take a taxi with him as although my hostel was only a few hundred meters away, I had a very heavy bag. He charged me $30 soles for the trip. My hostel is 1900 hostel, very close to the terminal. I tried to ask for $20 soles but he did not agree. I was very disappointed with the cost of the taxi.

A movie was played in the bus and bothered to sleep

Would not redeem my ticket

A disaster, worst experience ever

Horrible experience

Compared to Cruz del Sur, this company do not even provided snacks even when it is such a long drive

For such this long trip [over 24 hours] no food or snacks were provided. The driver did two stops at a local restaurants were they increased the prices because there were people on the bus that aren't local like and my son

Very late for the start and not made for 6foot people and over.But hey! I made it to arequipa on time

No air conditioning

Long but overall a beautiful ride.

Bus way too hot. Sticky air. Movie ran 2 times the same

I loved my trip with Econociva. So far I have travelled through South America with Cata International, Pullman & Cromotex. And Econociva was my favourite. The food was nice, great service by staff, I even got moved to a seat where no one was booked so I had two seats to myself which I really appreciated. The only issue was the departure time changed from 1:30pm to 4:05pm so I was waiting at the bus station for hours, but I understand these things happen. It would also be great if movies on the bus could be played with English subtitles for tourists like myself.

Seat didn't recline, the heat was so high that there was no chance of sleeping, I took off everything I could and still remain decent, but I spent the whole trip boiling still, then a 3 hour wait for my connecting bus instead of the 30 minutes the schedule indicated.