We asked the company about the protest that happened few days ago if we can pass and we been told we can, we got to the protest area and got stuck like the other 15 buses of the same company and few of other companies.
We had to cancel our flight and walk 40km to pass the blockroads to get the other side of the road and from there getting to Lima.
The company didn't said the truth and a lot of people been stuck over of 3 days without food or water.
the company just tried to make money without care of people health or security.
Yosef Haim H.December 6, 2020
I booked a trip from Cusco to Lima I’m attempts to make it to Lima before the government shut down its borders but was unsuccessful in my attempts. I never received a notification that the bus would not be able to leave due to the travel ban. I’m slightly disappointed in the lack of communication with their customer service
Kimberly N.March 18, 2020
It is the best choise to travel around Peru
One of your drivers doesn’t know where his gears are ... made for an uncomfortable ride every time he was driving let alone what it was doing to your vehicle. Your attendant picks the most zigzagging bit of the road to serve dinner at six o’clock presumably because it’s time to serve dinner rather than waiting for a straighter bit of road. Food was cold so why not plan for cold food rather than serve chicken rice and vegetables that is meant to be hot? Cruz del Sur’s food is significantly better than yours
Stuart B.January 31, 2020
Perfect steward a good driver
Meng-ru W.December 31, 2019
Nice that vegetarian food is available!
Florian S.November 29, 2019
Cold food, uncomfortable and bad service. I will try another company next time
It was a super comfortable bus ride with very few people and lots of space. For a 22 hour trip I happily pay a bit more money and be comfortable. I liked that there were meal options, and the dinner was actually quite tasty.
Movie selection was good but the music channels didn't work. Likewise, not all USB chargers worked.
If it's impossible to have wifi on the bus, there should be at least a place in the bus terminals to use wifi. How can foreign travelers call an Uber, for example? But, all in all, good service and I'm happy to recommend Cruz Del Sur.
Kerstin M.November 13, 2019
There is no food or toilet stop on the way, and the food and drinks served is very limited, so a stop is for sure needed
Morten Floejborg H.September 29, 2019
The bus was on time and fairly comfortable for a basic bus. 'Basic' means that there are no WiFi on the board, no possibility to charge your phone, no blanket for the night and no option to switch on and off your personal screen. The bathroom smelled bad at the end, though.
Oltursa didn't have Wi-Fi working on both trips I ever took with them. Budbud send the wrong location for the terminal on this trip . There is no terminal where the link shows. Almost missed the bus
The bus was excellent. Very comfortable. However, I lost my following bus due to the 2 hour delay to get to Lima.
I was overall satisfied with my trip from Cusco to Lima. Everything was on time which was great, however I assumed we would stop atleast once for food over the 20 hours - which we didn’t. I can’t fault the bus, as it was quite comfortable and we were able to watch movies. When I arrived to Lima, however, one of the CIVA taxi staff approached me. I was happy to take a taxi with him as although my hostel was only a few hundred meters away, I had a very heavy bag. He charged me $30 soles for the trip. My hostel is 1900 hostel, very close to the terminal. I tried to ask for $20 soles but he did not agree. I was very disappointed with the cost of the taxi.
Would not redeem my ticket
Very nice meals and service. I slept very well with their xl seat.
Great service, definitely using it again!
For such this long trip [over 24 hours] no food or snacks were provided. The driver did two stops at a local restaurants were they increased the prices because there were people on the bus that aren't local like and my son
Great experience & wonderful customer service.
Only problem was the bus was 1 hour later than planned but not a big problem for me.
Jennifer S.April 30, 2019
I loved my trip with Econociva. So far I have travelled through South America with Cata International, Pullman & Cromotex. And Econociva was my favourite. The food was nice, great service by staff, I even got moved to a seat where no one was booked so I had two seats to myself which I really appreciated. The only issue was the departure time changed from 1:30pm to 4:05pm so I was waiting at the bus station for hours, but I understand these things happen. It would also be great if movies on the bus could be played with English subtitles for tourists like myself.
In the bus there was a smell from toilet...
Nice bus for the price, but bus was too warm at night and the driver wasnt friendly
Christina N.April 1, 2019
Aircon was very weak at the back of the bus and the toilet door was sticking so every visit involved at least 3 bangs. Fortunately the hostess moved me to a vacant seat which was better.
Only comment is bathroom needed a trash container and could been e little cleaner
Wifi was not working and the display too
Bus arrived to Lima 3hours late. I missed my connection. Also there was no wifi or outlet onboard as promised.
Abigail H.January 29, 2019
The bus arrived at Lima over two hours late. The description says ‘XL seat’ which I believed to be fully Cama. It was a standard seat.
Jeremy G.January 11, 2019