Well I believe this IS a good company, But of course with last travel I am not happy as we had An accident. I think the company did not react correctly, they should someone to pick Us up faster. We were waiting 4 hours in the midlle of nothing and it was very cold. Nobody did not care if anybody IS Hurt.
The bus had an accident and after that the staff handled everything very bad. Groups of people were brought to Puno by different busses that were passing by but we couldn’t bring our luggage because of the accident. When we arrived in Puno no one knew where the luggage was
Thomas Sam H.March 7, 2020
Lauren N.February 21, 2020
Fine trip. At a time moving too much from side to side
Elena T.February 15, 2020
Good scervis and calm busdriver. A Good Trip
Martje M.February 13, 2020
We hoped for a short stop to stretch legs and buy some water.
Robert S.January 14, 2020
The food was lackluster - just a slice of bologna on bread and another small desert bread.
Amanda S.January 13, 2020
The driver made unsafe passes and was speeding. He did this despite signs on road.
Bradley S.December 4, 2019
Everything was perfevt
Aurelija Grazina R.November 26, 2019
Easy journey, satisfied.
Daniel G.September 21, 2019
Very nice bus. Everything went very smoothly and there were no problems at all.
Erno E.September 19, 2019
Drinks were served during the most bumpiest and curviest time. Many spills. My seat mate tv didn't work. Good seats, good snack, pillow. Good tv, movies.
Brian V.September 18, 2019
Good secure company. Good value for money. 1 extra drink in a 6,5 our trip would be nice
Yoeri V.September 10, 2019
The bus was fine, but a little hot for most of the ride
Comfortable ride. A sandwich, biscuit and drink provided.
Katherine R.August 1, 2019
The staff were very impolite and didn’t speak a word English. It was chaotic by the check in
I am very impressed with Cruz del Sur and wouldn’t use any other bus company now. We were delayed arriving but mostly due to traffic and roadworks. Great value.
Cruz del Sur handled our overnight trip with exceptional service and attentiveness. Other bus companies ought to take a page from Cruz del Sur's book and learn how to run things.
Didn't have vegetarian food option even though we both selected vegetarian
Carla Sofia M.May 30, 2019
Very professional and safe.
Christopher B.May 6, 2019
overall good experience
Cristina C.April 28, 2019
Seat didn't recline, the heat was so high that there was no chance of sleeping, I took off everything I could and still remain decent, but I spent the whole trip boiling still, then a 3 hour wait for my connecting bus instead of the 30 minutes the schedule indicated.
Comfortable bus an only half full. Left on time but arrived at destination late.