Find a Bus from New York to Providence

Later 30 min

Good service

We traveled on a bus without calefactor it was frozen,

I understand the traffic going out of NYC to Providence. The driver had to stop once for himself which took up time. When there wasn't traffic, the driver would constantly step on his breaks. Overall, not bad though.

The bathroom was disgusting. It was obvious that no one took the time to inspect the area which happened to have loose feces on the toilet...the people that were sitting next to the bathroom were covering their noses TO THE OFFENSIVE SMELL.

Our bus driver was fantastic. His announcements were entertaining, he kept us updated on our eta, and he drove smoothly and safely.

Great driver, thanks

Friendly staff, good driver even with unfortunate heavy traffic. And the best part was that the driver reprimanded heavily annoyingly loud cellphone users! And they give you free water!

1,5 hrs behind schedule

Good ride neat clean bus.

I find the Peter Pan buses to be quite reliable. They offer a wide range of connections for reasonable prices, clean and comfortable buses, and a good departure schedule. In my experience, buses depart on time and arrive late only due to unpredictable traffic delays (like road accidents or closures). The trip is not particularly fancy, but if you need to get from point A to point B, PeterPan is always my first go to option.

Driver made passengers comfortable

The service was affordable and reasonably on time, but the air conditioning, comfort levels and friendliness of the driver could certainly be improved

Bus was slow - we got in about two hours after we were supposed to. But it was comfortable with good WiFi and the driver was very kind.

The ride was perfectly comfortable but we got in an hour late.

No internet connection. No power on outlets. Dirty seats

A woman was being very vocal and racial tensions rose quickly causing multiple stops resulting in her removal from the bus.

The air conditioning broke 10 minutes into the trip. The whole bus was visibly sweating and uncomfortable for hours.

Horrible experience. Possibly the worst ever. The desk attendant failed to mention an 11:30am bus ride when I asked her to advise me of the next bus scheduled to leave after missing a 9:00am bus. She instead directed me to a 3pm bus, until I found an online alternative. I subsequently booked two tickets for my mother (Sandra) and my grandmother (Esmey). When it was time to board, they ended up being told that the bus was full and they would be put onto another bus that was about to pull up. At 2:30pm, my mother called me to let me know that they would not be arriving to Providence until after 5:00pm due to traffic. Subsequently, her phone died after being on the bus for extra hours than intended with no food, drinks or snacks available. My grandmother is 90 years old and unable to withstand sitting down for such long periods of time as she has issues with circulation in her feet. A 3 hour trip is okay, a 6.5 hr trip is NOT acceptable in these circumstances. To add to this, my aunt who was picking my mom and grandmother up took off work to receive them at the 3:05pm ETA I was given, and inevitably wasted 3 hours waiting. Furthermore, when she inquired about the whereabouts and possible ETA since she was unable to reach my mother’s dead phone, the Peter Pan officials in Providence could give her zero information on her mother and sister’s location, blaming the fact that the bus being used is contracted. What this complaint is about is Peter Pan’s poor management and the treatment of your loyal customers. When lined up against rival bus lines, Peter Pan has failed in communication, courtesy and consideration towards paying consumers who placed their delicate holiday travel plans in your hands. For an bus service that I have patronized and encouraged others to, I am highly disappointed in Peter Pan’s insufficiency and lack of updates all around from your desks in New York, your bus drivers and your desk in Providence. This impression will be hard to forget when booking my next bus trip.

Very great service!

The bus was very confortable and the driver was really nice

The ride wasn’t that bad

It was pretty dirty in the bus when we walked in. Crumbles on the seats, marks all around. The restroom did not look cleaned, the trash was not emptied and there was no toilet paper.

It was on time and overall nice experience.i will definitely recommend Peter Pan bus to others .

Bus schedule ran 75 mins late during the journey and we almost missed a connecting flight