Users have shared positive experiences with the modern quality of buses and smooth rides, expressing a willingness to use the service again. However, some mentioned minor issues such as language barriers with drivers and concerns about restroom cleanliness or bus odor. Overall, satisfaction remains high among travelers who appreciate the good value for money offered by this service.
Wanda Coach New York City Albany recent customer reviews
I received a text 1 hour 15 min prior to scheduled departure that the bus would be delayed 4.5 hours. I had to buy another ticket with another company to travel earlier. Not a reliable bus company.
1 out of 5 stars
Alona K.
Our bus broke down. I know that things happen that’s ok but the driver was very rude and unprofessional and made the whole event worse.
1 out of 5 stars
Kristal K.
The service was great but one of my trips was cancelled two days before departure without providing a reason.
With about 2 daily trips between New York City and Albany, Ourbus offers competitive fares, clean and comfortable intercity bus travel. Their buses have free WiFi, clean bathrooms, complimentary bottled water, extra legroom and power outlets. They are known for providing excellent customer service, reflecting one of the industry's highest review rates. OurBus does not charge fees to reschedule tickets, which can be changed up to 30 minutes before travel time.
OurBus New York City Albany recent customer reviews
The bus was very clean and the bus driver was very polite
Users have shared positive experiences regarding the ease of purchasing tickets and commendable service, highlighting friendly staff and clean facilities. However, some reviews mention issues with communication during boarding processes in certain locations. Additionally, there were mixed opinions on seat comfort and noise levels inside the bus. Overall satisfaction remains high due to punctuality and courteous drivers.
Adirondack Trailways New York City Albany recent customer reviews
This ride was very comfortable no loud cell phone talking or smoking and the bus reach on time so I am happqith my ride this morning
4 out of 5 stars
Dian J.
The drive itself was fine. The driver was good. The disorganization of the process both in NYC and Albany was so bad that I decided to disembark at the non-station rather than wait an indeterminate time to go to the Amtrak station where I had planned to be picked up by my friend. The process is always improved by communication, which was seriously lacking. It was not the drivers fault, but she did little to alleviate the mis communication.
3 out of 5 stars
James S.
It was easy to buy tickets from the site. I was able to get on the bus 1 1/2 hrs early because the bus was empty and the driver was very nice.
According to customer reviews, the driver of the bus was praised for being kind and friendly. However, there were complaints about the overhead lights not working on multiple occasions, resulting in a dark bus. Additionally, some customers had a negative experience with Greyhound as they claimed that the company took their money without providing a bus service.
Greyhound Lines, Inc. New York City Albany recent customer reviews
The bus was ontime for departure and arrival. The toliets were smelling heavy throughout the 3 hrs and it was unbrearable
2 out of 5 stars
Talkmore M.
Door broke, unconventionally stopping on the highway severe delay had to jump out the emergency door
1 out of 5 stars
Hugh �.
I wasn't able to reschedule on the app. There's no number to speak with a representative for help. Due to the flooding everywhere, missed the bus.
Flixbus is a European bus operator that offers intercity and bus travel in over 38 countries. Known for their easy-to-spot lime green buses and for offering affordable transportation between cities in Europe and the Americas, Flixbus is a good option for those looking for an affordable, reliable bus company. In their buses, you'll find free WiFi, bathrooms, and power outlets. You can also pay extra to choose your seat and get extra legroom, or even buy a snack or drink onboard directly from the driver. You can reschedule your ticket for a small fee, which varies from $1 to $5, depending on how close you are to the departure date.
According to customer reviews, there were some difficulties in finding the correct gate at Port Authority. Additionally, during a bus transfer in Kingston NY, passengers had to wait for over an hour outside a closed station on a cold night. However, it's worth mentioning that the staff was polite throughout the experience.
Pine Hill Trailways New York City Albany recent customer reviews
Transfer was only supposed to take 45 minutes but was instead delayed for at least an hour 30 minutes without any communication
1 out of 5 stars
Christy Z.
We had to switch buses in Kingston NY, and we waited over one hour!! The station was closed and it was cold outside!! There was about 20 or so passengers waiting and it was late night. However staff was polite!!
5 out of 5 stars
Marlene W.
The bus driver was extremely kind, and engaging...funny even. Again, I am disappointed there was no social distancing
Based on 6284 reviews, the company was rated 4 stars on Busbud. Travelers were especially satisfied with the ticket access and the cleanliness but often complained with the wifi. Peter Pan ticket prices on this trip start at $51
Busbud shows you the best ticket fares and schedules so you can easily plan and book a trip from Empire State Building to Albany.
We make sure you can find a trip from Empire State Building to Albany from the most reliable companies operating this trip.
Discover how much the trip from Empire State Building to Albany will cost you. Use our filters and sorting features to find the cheapest tickets.
Frequently asked questions for your trip New York City - Albany, NY
How much does a bus ticket from Empire State Building to Albany cost?
The bus ticket price from Empire State Building to Albany starts at $25. The best way to find cheap bus tickets from Empire State Building to Albany is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Empire State Building to Albany?
The average travel time between Empire State Building and Albany is around , although the fastest bus will take about 2h 30m. This is the time it takes to travel the 135 miles that separates the two cities.
How many daily bus connections are there between Empire State Building and Albany?
The number of buses from Empire State Building to Albany can differ depending on the day of the week. On average, there are 3 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Empire State Building to Albany by comparing and selecting the bus that fits you travel style and budget on Busbud.
Which bus companies travel from Empire State Building to Albany?
When taking the bus from Empire State Building to Albany, you can travel comfortably and safely with Wanda Coach, OurBus, Adirondack Trailways.
Where are the popular stations and stops in Empire State Building and Albany, NY?
Stops in New York City
A - 31st St & 5th Ave
West 31th Street and 5th Avenue, , New York, NY,, United States31st St & 5th Ave
Stops in Albany, NY
A - SUNY Collins Circle
1400 Washington Ave (Student Association Building, Bus Stop is at Collins Circle), Albany, NY 12206SUNY Collins Circle
Busbud helps you easily search, compare and book intercity bus tickets on a worldwide scale with our comprehensive list of bus routes and schedules. With several language and currency options available, Busbud seeks to cater to international bus travelers no matter where they are in the world. Busbud prides itself on its worldwide partnerships. We make it possible for you to buy tickets with its large network of trustworthy bus partners like Greyhound, Eurolines, ALSA, OUIBUS (BlaBlaBus), National Express and many others.
