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New York Trailways

New York Trailways

Book cheap New York Trailways bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals.

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About New York Trailways buses

Founded in 1926, New York Trailways first began as a commuter service between New York city and the Hudson Valley. In 1990, they expanded their routes to include Montreal, Toronto and Long Island as possible destinations.

Today, Trailways of New York operates under four brands including Adirondack Trailways, Pine Hill Trailways, New York Trailways and NeOn Bus.

  • 100 + fleet size.
  • Fleet includes Motor Coach Industries j4500 and D4505, Prevost H3-45, and Van Hool C2045.
  • Over 100 destinations, 3,500 passengers a day.

Photos of New York Trailways buses

NY Trailways bus interior (operator provided image)
NY Trailways bus interior (operator provided image)
NY Trailways bus interior (operator provided image)

Amenities on New York Trailways buses

Air Conditioning
Toilet
Average Seat
Wifi + Entertainment
Power Outlets

New York Trailways’s Coverage in Numbers

  • Daily Buses2,570
  • Cities214
  • Countries2
  • Routes11,181

New York Trailways Bus classes

New York Trailways User Reviews

User reviews from travelers who booked their tickets with New York Trailways

4.0 out of 5 stars

Ratings and Reviews (2409)


Ahmed Q.January 7, 2019 | Staff: 5 | 

Best experience I've ever had traveling on a bus

Glory J.January 7, 2019 | Staff: 5 | 

I was prevented from going to the Rosendale bus stop by police and firemen in Rosendale town for unexplained reason. I had to go to New Paltz instead.

Alexandr V.January 6, 2019 | Staff: 5 | 

Very good service, professional driver.

Gabriel F.January 3, 2019 | Staff: 5 | 

The best company for US trips. After so many delays with greyhound and their bus changes in Albany, NY. I will never ever take a greyhound bus again. I know that greyhound has some shares on Adiron but Adiron has a better service.

Steven S.January 3, 2019 | Staff: 5 | 

Great, but I called customer service and they told me I’d be getting to my destination at 7 in the morning and I had a flight at 6 am. So I left a day ahead of time and had to leave a day early because I actually arrived at 10:40pm that same night.

Julio E.January 3, 2019 | Staff: 4 | 

Excellent service

Eugene G.January 1, 2019 | Staff: 5 | 

Great service

Alix F.January 1, 2019 | Staff: 2 | 

Wifi wasnt working, driver very rude

Florence L.December 31, 2018 | Staff: 5 | 

Very good service

Hatem B.December 30, 2018 | Staff: 5 | 

Very cold in the back Wifi not reliable

Movika W.December 30, 2018 | Staff: 5 | 

I got off at the wrong stop..thanks to the employees who helped me

Dinesh D.December 28, 2018 | Staff: 5 | 

Nice and friendly staff. Had a pleasant trip without any discomfort or delays.

Adam J M.December 28, 2018 | Staff: 3 | 

Bus very comfortable but logistics of the company very poor

Cyrus L.December 27, 2018 | Staff: 4 | 

Overall, it was very good

Guy A.December 27, 2018 | Staff: 5 | 

Very comfortable trip and spacious seating.

Janine M.December 26, 2018 | Staff: 5 | 

The bus always arrives on time with courteous drivers

Su Z.December 26, 2018 | Staff: 4 | 

Delay was over 30 minutes.

Heather M.December 23, 2018 | Staff: 5 | 

Great service. On time and efficient.

Stavit A.December 23, 2018 | Staff: 5 | 

Fantastic driver

Hidenori H.December 22, 2018 | Staff: 2 | 

When I went to Destiny NY from Ithca, the driver checked&read my reservation bar-code and took smoothly. When I went back to Ithca from Destiny, I showed my reservation bar-code, the driver told with angry why I had not printed my reservation. I don 't have my printer. He had the boarding list which my name was written. It is not fair depending on drivers. He might not have the bar-code reader or might not be able to handle with it.

Violeta T.December 22, 2018 | Staff: 4 | 

Good service

Lesly S.December 21, 2018 | 

nothing to add and the service is incredible

Jay W.December 21, 2018 | Staff: 2 | 

Worst trip from saranac lake to albany

Florent L.December 20, 2018 | Staff: 3 | 

No Wi-Fi and not really confortable

Bianca B.December 19, 2018 | Staff: 4 | 

The trip was fine but I was traveling from Ithaca to the Syracuse airport and there was a 45+ minute layover at the Syracuse Bus Station to get to the Syracuse airport. The airport is only 10 minutes away... I just took an Uber from the Bus Station at that point

Jayla I.December 19, 2018 | Staff: 5 | 

Just wish the 4.5 hour trip wouldn't take 8+ hours on the bus. But I made it to my destination safely.

Anuli O.December 19, 2018 | Staff: 3 | 

Service was satisfactory, but both buses I took left late, and I arrived almost an hour late to my final destination.

Suzanne K.December 18, 2018 | Staff: 5 | 

Good driver. Willing to adjust temp. Got bags out promptly.

Mikella H.December 17, 2018 | Staff: 5 | 

It was ok!

Amy S.December 16, 2018 | Staff: 5 | 

Without a bus station in Ithaca boarding the bus was mayhem, with hordes of confused college kids independently asking our Trailways bus driver which bus was theirs, where to catch their bus, etc. He handled it capably despite the chaos, and after handling all of that alone, the bus was left slightly late leaving... but he did such a good job. Just a complete shame that the old bus station is sitting empty, while there is such demand for its services & that of additional employees!

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