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New York Trailways

New York Trailways

Book cheap New York Trailways bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals.

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About New York Trailways buses

Founded in 1926, New York Trailways first began as a commuter service between New York city and the Hudson Valley. In 1990, they expanded their routes to include Montreal, Toronto and Long Island as possible destinations.

Today, Trailways of New York operates under four brands including Adirondack Trailways, Pine Hill Trailways, New York Trailways and NeOn Bus.

  • 100 + fleet size.
  • Fleet includes Motor Coach Industries j4500 and D4505, Prevost H3-45, and Van Hool C2045.
  • Over 100 destinations, 3,500 passengers a day.

Photos of New York Trailways buses

NY Trailways bus interior (operator provided image)
NY Trailways bus interior (operator provided image)
NY Trailways bus interior (operator provided image)

Amenities on New York Trailways buses

Air Conditioning
Toilet
Average Seat
Wifi + Entertainment
Power Outlets

New York Trailways’s Coverage in Numbers

  • Daily Buses2,451
  • Cities214
  • Countries2
  • Routes10,381

New York Trailways Bus classes

Need Help?

Looking for New York Trailways cancellation, exchange & refund policies? Need more info about printing tickets, luggage restrictions, sports equipment or pets on board?

Visit our New York Trailways Help Center

New York Trailways User Reviews

User reviews from travelers who booked their tickets with New York Trailways

4.0 out of 5 stars

Ratings and Reviews (2170)


Ayanna R.October 30, 2018 | Timeliness: 4 | Staff: 3 | 

I had to buy 3 tickets because the information for the first pick location was wrong and then after buying the second ticket I couldn’t use because it doesn’t specify that the tickets can’t be double sided and then I had to purchase a third ticket , don’t think I will be taking the bus anytime soon because in my two situations there was zero clarity

Yahama B.October 29, 2018 | Timeliness: 5 | Staff: 5 | 

After the traumatic experience with greyhound bus I can honestly say from now on I’m only gonna travel wth trailways

Randy H.October 26, 2018 | Timeliness: 1 | Staff: 1 | 

Horrible. Never giving my money again

Joanne B.October 25, 2018 | Timeliness: 4 | Staff: 5 | 

The bus driver, seat and schedule are great. I would use your service again.

Wilbert F.October 23, 2018 | Staff: 5 | 

Very good and clean bus in comparison to grey hound not sure of the relation

Gabriel B.October 23, 2018 | Timeliness: 5 | Staff: 5 | 

The bus driver on the 10/22/18, 5:30pm run from Kingston to NY was outstanding! The best ride bus ride I ever had. Didn't get his name but many thanks and kudos to him.

Gabriel B.October 23, 2018 | Timeliness: 5 | Staff: 5 | 

The bus driver on the 10/22/18, 5:30pm run from Kingston to NY was outstanding! The best ride bus ride I ever had. Didn't get his name but many thanks and kudos to him.

Gabriel B.October 23, 2018 | Timeliness: 5 | Staff: 5 | 

The bus driver on the 10/22/18, 5:30pm run from Kingston to NY was outstanding! The best ride bus ride I ever had. Didn't get his name but many thanks and kudos to him.

Hilton M.October 21, 2018 | Timeliness: 3 | Staff: 3 | 

Port authority staff was extremely unhelpful

David G.October 20, 2018 | Timeliness: 5 | Staff: 4 | 

Good general service

Tessa C.October 20, 2018 | Timeliness: 1 | Staff: 2 | 

Arrived 40 minutes late, driver made no welcome instructions nor announcement of stops, bus was very hot and overhead vents didn't work.

Matthew D.October 19, 2018 | Timeliness: 1 | Staff: 1 | 

Not good gave out the wrong address for the bus stop

Gabriel B.October 18, 2018 | Timeliness: 5 | Staff: 5 | 

Great Ride

Mofakkharul S.October 17, 2018 | Timeliness: 5 | Staff: 3 | 

Excellent service

Olivia B.October 16, 2018 | Timeliness: 5 | Staff: 5 | 

Trip to New York was great. Greyhound return not so great. Long lines and unorganized

Julia G.October 16, 2018 | Timeliness: 5 | Staff: 5 | 

They gave my luggage to someone else. But they found it luckily. Other than that all good.

Nia M.October 15, 2018 | Timeliness: 4 | Staff: 3 | 

The trip was fine

Nathalie S.October 14, 2018 | Timeliness: 4 | Staff: 5 | 

my outlet didn’t work so my phone almost died

David A.October 14, 2018 | Staff: 2 | 

It was freezing n the seats were hard

Wade T.October 13, 2018 | Timeliness: 1 | Staff: 3 | 

Once again bus was over 40 minutes late, Then 30 minutes late to final destination

Dominic L.October 12, 2018 | Timeliness: 1 | Staff: 1 | 

Driver was very rude, bus smelled like feces and there was a drug addict in the seat with me tweeking out

Christopher H.October 12, 2018 | Timeliness: 5 | Staff: 5 | 

Mike has been my driver quite a few times and is always punctual and a complete professional and keeps the bus as quiet as possible.

Omega M.October 10, 2018 | Timeliness: 5 | Staff: 5 | 

I would like more clean and more space of the leg

Aurelie T.October 10, 2018 | Timeliness: 5 | Staff: 5 | 

Was way better than greyhound

Benjamin D.October 10, 2018 | Timeliness: 1 | Staff: 3 | 

Not only was the bus 30 minutes late, there was absolutely no communication. We called customer service twice before we got any information at all.

Shubham M.October 10, 2018 | Timeliness: 1 | Staff: 5 | 

the bus was 30 minutes late and there was no notification: email or otherwise. the driver was nice enough after coming but i ended up at my destination over an hour later than anticipated

Nicole H.October 8, 2018 | Timeliness: 1 | Staff: 1 | 

I was not notified that the station would be changed and was told by a passerby that the station had changed. I booked the tickets the day before. Very disappointed with the poor communication.

Adam G.October 8, 2018 | Timeliness: 4 | Staff: 1 | 

Ticket had wrong bus stop location listed. When we learned of the change, customer service was very very rude and hung up.

Grace G.October 8, 2018 | Timeliness: 1 | Staff: 5 | 

there was no wifi

Samantha H.October 7, 2018 | Timeliness: 3 | Staff: 5 | 

Long and boring...8 hrs to LI from Oneonta

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