Users have shared positive feedback about their travel experiences, highlighting smooth and comfortable rides with courteous and respectful drivers. The trips were generally on time, contributing to a pleasant journey overall. However, there was an isolated mention of the bus toilet being out of order during one trip.
New York Trailways Rochester New York City recent customer reviews
I didn’t enjoy anything about the trip. It was extremely late for departure and arrival and none of the phone outlet sockets work.
1 out of 5 stars
Valencia M.
The bus I rode on had a malfunctioning heating/cooling system, so the atmosphere on the bus was extremely, uncomfortably hot for the trip from Rochester to NYC. Also, it was raining and the roof escape hatch was leaky. The seat back charging stations at my seat and the one across the aisle were not working.
2 out of 5 stars
Cynthia B.
The driver didn't give much to use a bathroom on stops but we were late in New York by 15min
Based on 1126 reviews, the company was rated 4.1 stars on Busbud. Travelers were especially satisfied with the ticket access and the cleanliness but often complained with the wifi. Adirondack Trailways ticket prices on this trip start at $52
Greyhound Lines offers the most comprehensive intercity bus services in the United States. They operate a modern, environmentally friendly fleet that serves more than 2400 destinations and carries nearly 16 million passengers annually. When traveling with them, you can expect free WiFi, onboard entertainment, bathrooms, power outlets and decent legroom. One of the great perks of Greyhound is that they connect big cities and smaller towns in the US, where you usually can't get to by train or plane. If you're looking for safe and affordable transportation, Greyhound is a great choice.
Greyhound Rochester New York City recent customer reviews
I didn’t like it at all. Extremely uncomfortable bus. Bus seems very old and bad seats. Bus was very late as well. It should be refunded :(
2 out of 5 stars
Umer R.
Terrible service. Bus never came after waiting five hours. Boone had information to help us.
1 out of 5 stars
Chelsea E.
Bus was absolutely disgusting. They offered a $10 coupon for how upset I was. Will never use greyhound again. Worst bus line. Always filthy and late.
Users have noted that the journey was pleasant and straightforward, with a helpful and friendly driver. However, there were suggestions for improving cleanliness in the bathrooms and ensuring that outlets are functional. Overall, passengers appreciated the reasonable pricing of this service.
FlixBus Rochester New York City recent customer reviews
Most everything was great. Kind, professional driver with no problems during the ride. I would have liked to know how long each stop would be ahead of time, however. That way if I need food I can plan on grabbing some during a 15 minute stop as opposed to a 5 minute stop.
4 out of 5 stars
Damien D.
It was a nice straightforward journey with a very welcome stop the driver was very helpful and friendly and it was reasonably priced
5 out of 5 stars
Sarah M.
Clean the bathrooms more and see if you can get the outlets working.
With about 1 daily trips between Rochester and New York City, Ourbus offers competitive fares, clean and comfortable intercity bus travel. Their buses have free WiFi, clean bathrooms, complimentary bottled water, extra legroom and power outlets. They are known for providing excellent customer service, reflecting one of the industry's highest review rates. OurBus does not charge fees to reschedule tickets, which can be changed up to 30 minutes before travel time.
OurBus Rochester New York City recent customer reviews
It wasn't being late that bothered me but the lack of stops, I'd happily be a half-hour longer and have a break.
3 out of 5 stars
Phillip S.
I took the bus for the first time. It was a good experience. The bus left and reached on time. I wish there was a short 10-15 mins break though. Also the driver could be a little smiling, he was nice otherwise.
Frequently asked questions about traveling from Rochester, NY, US to New York City by bus
How much does a bus ticket from Rochester to Times Square cost?
The bus ticket price from Rochester to Times Square starts at $46. The best way to find cheap bus tickets from Rochester to Times Square is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Rochester to Times Square?
The average travel time between Rochester and Times Square is around , although the fastest bus will take about 5h 35m. This is the time it takes to travel the 251 miles that separates the two cities.
How many daily bus connections are there between Rochester and Times Square?
The number of buses from Rochester to Times Square can differ depending on the day of the week. On average, there are 8 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Rochester to Times Square by comparing and selecting the bus that fits you travel style and budget on Busbud.
Which bus companies travel from Rochester to Times Square?
When taking the bus from Rochester to Times Square, you can travel comfortably and safely with New York Trailways, Adirondack Trailways, Greyhound.
What are the departure and arrival stations when taking the bus from Rochester to Times Square?
Buses traveling between Rochester and Times Square leave from Bus Station or U of R and arrive at New York Port Authority, Midtown - W 42nd St, 42nd St & 7th Ave.
Where are the popular stops in Rochester, NY, US and Times Square?
Stops in Rochester, NY, US
A - Bus Station
186 Cumberland St (Across from the Amtrak Terminal) , Rochester, NY 14605Bus Station
B - U of R
Rush Rhees Library, 755 Library Road, Rochester, NY 14627U of R
