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VIA Rail Canada
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Average Trip Duration
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Amenities on VIA Rail Canada trains
VIA Rail Canada's Coverage in Numbers
VIA Rail Canada Train classes
Business / Affaires
Economy / Économie
VIA Rail Canada User Reviews
4.3 out of 5 stars
User reviews from travelers who booked their tickets with VIA Rail Canada
Ratings and Reviews (30)
They didn’t announce when to get on my train so I had to pay another $54 to get my ticket changed from missing the first train
I was concerned that I couldn't check my large bag but was pleased to find storage areas in front by the doors. The porters were very helpful in lifting my suitcase into the train. The coffee service was a nice surprise! Will travel again on VIA.
were told by email luggage only 25lbs - that does not work for international travellers. 1.5 hour phone call said belleville train "24 hour email" INFORMATION WAS WRONG. Nearly cancelled our tickets but assured online we were OK. Got to Belleville train station and door locked until 1/2 hour before our train. It was raining. two cabs with riders also standing in the rain. Got on train our ticket 18a and 18b did not exist. overall standing in the rain, late train, wrong luggage info and we had no seats (sat wherever a seat was open) not what we prepaid for.
The service on the train from Toronto to Montreal was excellent. The service wasn’t up to par Montreal to Moncton. If we are only going to be served drinks or meals once at 9 pm then not again until after 10 am l recommend installing a coffee vending machine. Staff were overall friendly and professional just unable to serve my section properly. Also the seats on the second train were painful to sit in.
Not bad for a first train experience. The long delay was disappointing but out of their control - I understand that another train had a mechanical failure and blocked the track. The offered discount on the next ride aboard the same train was not useful to me as I was on vacation and will not be using that train again.
Unfortunately I was not able to get internet with any consistency. It kept dropping off required a re-boot of my computer. I lost a day's work. This is the reason for taking the train, so that I could still get work done. I will likely look for an alternate form of transportation with reliable internet in the future. No washroom available in car # 5 from Ottawa to Toronto. One was locked out and the second one would not flush ( flashing green light). Staff was great but these issues were not their fault.
Not satisfied with the way I was treated regarding my luggage. I am a seafarer and I can travel with up to 40 kg. My luggage was 32 kg. The staff (guy) told me to take out some of my staff and pack it in a small bag. I do not see the point (sage kg different bags) ridiculous. Some staff near some training in how to deal with guests. The manager was called and she solved my problem. I was pleased with her because she new her staff.
Busbud is a bus and train search tool - we include VIA Rail Canada routes, schedules and prices in our searches along with many other train and bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your VIA Rail Canada ticket from us. Note that train tickets sell out, VIA Rail Canada and other operators generally charge a lot more for last-minute tickets or for tickets bought in person.
VIA Rail Canada Popular Routes, Destinations and Stations