Bus from London, CA to Toronto: Tickets & Schedules

The bus had a mechanic issue and was not able to go to the airport yyz. So I had to take a Uber to catch my flight on time. I'm very disappointed.

Awful, it was delayed by an hour, the driving was very jolty, overall a bad experience

They changed the bus type to one which did not include a bathroom (which is an accessibility issue for a 7 month pregnant person) and left 15 minutes late for no apparent reason. The driver proceeded to drive like an absolute maniac: speeding, tailgating, weaving across lanes. Truly it was a terrible experience start to finish and I will not only never take another intercity service I will tell everyone I know not to use it.

Very good (as always). The driver & staff at the bus station were friendly. The other passengers were quiet & considerate. The bus arrived at my destination ahead of schedule. The only thing was that the internet kept dropping.

On time. Clean. Seats hard for a long trip. But in order. I recommend it. I had plenty of time before my flight so I can’t speak on overall punctuality. But I am very satisfied. Driver was excellent.

The trip was fast and efficient. My bus arrived at the destination EXACTLY on time! I was lucky in that no one came to sit next to me, so I could spread out.

Terrible we had a 2 hour delay and had to switch buses. Had no Notice that the bus was delayed and running behind schedule

Had a great experience with Onexbus traveling from London to Pearson. The bus left on time and arrived only a bit late at the airport due to traffic en route.

It was an awful snowy day in London and the driver handled that very skillfully. He was very courteous and got us to the airport with minimal disruption. The bus was clean and very comfortable

I enjoyed the uneventful trip to Toronto. However, my bus was scheduled to leave at 04:10. At 01:45 on the day off (I was sleeping), I was informed that they would be leaving an hour earlier at 03:10 (due to daylight savings change). At 03:35, I received a call informing me that the bus had already left my pick-up spot and that if I wanted to catch the bus, I'd need to make my was to South London. Anyway, all told, my Uber cost was $40 more than it was supposed to be, but I did barely make it to the bus in time. Overall, it was a significant amount of stress and anxiety and a simple demonstration of awful communication and planning on the part of Velocity Bus.

Smooth ride, on time. Third room of the shuttle is a little cramped for a tall guy - but at least I had whole row to myself

Arrived 35 min late, toke passenger from another time, went to downtown and return to the university to pick up , no body was there.. finally left London 1 hour late..

My bus was delayed and didn’t come to the station at all. I waited there for 3 hours in cold and freezing, wasn’t able to reach customer service and eventually stayed in London

horrible bus was extremely late and we had to go to another stop because it wouldn’t come to the stop it was supposed to go to

The bus was running 45 minutes late, at which point we received an email that is was cancelled and gave a customer support number to call. Would avoid using Megabus in the future as it seems extremely unreliable.

bus showed up late, and i was flown from my seat numerous times as the bus driver would fail to slow down, and have to slam on his breaks to avoid rear ending other cars.

The bus was almost 2 hours late and they made me randomly get off the bus and take another rider bus which was very confusing and seemed unnecessary

The ticket was sold to me under false pretense. I bought a ticket to arrive in Toronto at 1:30 and didn't get in until 2:30. Unacceptable business practice.

The driver stopped in the wrong place at the origin. So, we had to call customer service to ask them to hold the bus at the next station. Otherwise, everything was ok.

The driver was very friendly and welcomed everyone on board, the bus was very clean, and the seats were very comfortable. All in all, a very relaxing trip!

I didn't enjoy being 40min late and missing my appointments but other then that it was great

Bus came on time. Seats were very comfortable, snacks were available. Hostess was super sweet, arrived to my destination a little over my scheduled time. But it was rush hour.. The only thing that I didnt like Was it was very hard to see out of the window from the tinted sticker.

Driver and attendant were very courteous. Bus was clean and drive was quick. We actually reached destination early. I got a good hot cup of tea and fresh cookies. Thanks

Attending university in london, I have been travelling back and forth between Toronto and London for around 4 years. I have not encountered a better company than Red Arrow. Their communication, punctuality, service, and comfort are unmatched while still having competitive prices. My favourite company to make the London-Toronto journey, I just wish they had more times available!

The traffic was heavy and your competent drivers made it stress free. We just relaxed.

I arrived at the pickup point 10 minutes earlier. The ticket and the booking confirmation showed OurBus as the operator, so I waited for an OurBus to arrive. After two follow-ups with an OurBus agent, I received an email with an updated booking confirmation and ticket, showing OneXBus as the operator. However, this bus had left around 40 minutes before OurBus sent me the updated information. So I missed the bus while standing there in the heavy snowfall for over 1 hour, watched the OneXBus leaving, had to pay an Uber to take me to Toronto, and almost missed my flight because of OurBus terrible customer service and miscommunication.

The bus didn't even arrived. We were at the esso gas station waiting since 8:10am for bus time was 8:30 am. We waited till 9:15 before leaving to go back. No communication from the bus company.