With all that's going in in the city the ride was quiet and clean
Bus was clean, and drivers were polite and helpful
Driver could have been more considerate to visitors from another country with totally different aspects of bus travel. When he said St Katherine's we had no idea that this was the name of a town and not the bus station. Was very disrespectful when we asked. Was also very shirty at Toronto bus station. Not impressed.
The bis was not arriving as indicated and it's not the fault of the driver. But due the traffic heading out of Toronto.
The driver is in fact very cautious, safe and drives very well.
Hann Min Michael C.March 3, 2020
A great friendly service and on time!
Junseok P.February 27, 2020
It was so hot inside so i felt sick
Youngeun C.February 16, 2020
the driver is so awesome and he droves so carefully
Eduardo S.February 3, 2020
Pretty good. Outlets never work which is annoying and the bathrooms are pretty gross but other than that it’s nice.
Very good, we love it the experience.
Murillo M.January 25, 2020
We lined up 10:45 the bus didnt turn up till 11:30 no announcements or staff members came to let us know it was even delayed
Tasman R.January 18, 2020
Was late pick up at airport
Aurora A.January 14, 2020
Really bad, they overbook the bus up to the last moment and they didn't offer a solution for me that I have booked the bus with more than a week
Emmanuel L.January 6, 2020
Shaista H.January 3, 2020
WiFi was promised, so I took my iPad with me to work. The bus had no WiFi the driver said
Staff is not customer focused. Staff is not well trained. Staff looked upset and unhappy.
Salvador R.December 31, 2019
I bought the ticket a day before my travel day and they told me that the bus is full i waited 2 hrs then they gave me another bus
Deepkumar P.December 26, 2019
the bus had dirty floors. the seat was sagging.
Lindokuhle M.December 25, 2019
No problem with the bus to come in Niagara falls. The bus to come back in Toronto was 2h late without any information or explaination
Lucie C.December 25, 2019
seats could be better but otherwise great
Easy to book and nice ticket print service at coach terminal. Buses are old and cold, wifi doesn't work.
Dorothea F.December 16, 2019
Ogbemudia Benson I.December 7, 2019
The only redeeming factor was the driver from Niagara back to Toronto. They overbooked the coach and my partner and I had to share a seat and stand for over 45 minutes. The only other alternative was to wait for the next bus that was over 2 hours later.
Briann K.December 4, 2019
Me hicieron gastar en un uber por que mi avión tenía que salir.
Irvin B.November 23, 2019
We were made to stand in the cold no one bothered to update on bus arrival
Vanita J.November 17, 2019
When coming back from toronto inwas late for a minute and they didnt even bother to call or wait for a bit
Angelouise A.November 16, 2019