Bus was overcharged and overbooked
Shailesh K.April 11, 2021
I just wish the bus ain't have to make all those other stops
Pamela J.December 28, 2020
I hate it
Mateneky S.December 21, 2020
While I was impressed that the bus was on time, the bus driver was incredibly rude to several of the bus patrons, demanding complete silence whenever someone spoke, or at one point, coughed. He would get on the loud speaker and tell people to be quiet every time anyone got on the phone, regardless of whether or not they were loud. There were also two times during the ride where he was such an aggressive driver that other cars had to pull off the road to avoid a collision with the bus.
I have no complain
Pamela J.October 19, 2020
I took so much time to get Washington
The quality of the bus can be improved. Thanks
Amish P.February 24, 2020
Philadelphia - no one is sure if they in the right waiting line. Use of PA system needed to know which bus is leaving when.
William K.January 6, 2020
My bad review mostly comes from the traffic that was experienced that day but the Wi-Fi on board needs serious improvement. My computer would connect but the connection was awful and I ended up losing work in the process.
driver was good 😊but I lost where is bus stop (´･_･`)
Tomohiro Y.November 28, 2019
Lost my bad becuase driver left it out on pavement
Simon H.November 27, 2019
Overall everything went fine but i didnt have internet most of the time..
Filipa M.November 27, 2019
I was super confused at the bus station in Philly because i couldn't found my bus at the screen. Unfortunately, the staff wasn't really helpful by supporting me with that. Then, there was an announcement, that the bus will be 45 min late, but after 45 minutes, the bus didn't arrive and nobody knew when it will come.
Melina Lucia A.November 12, 2019
Arlette A.November 11, 2019
Wonjeong C.November 8, 2019
Customer safety was ignored by the driver. There was unsupervised luggage, customers became concerned with their safety but the staff downplayed our concerns. I am currently in contact with PP's customer service and safety department
Caitlin J.November 4, 2019
Although the bus was a bit crowded there was plenty of room for everyone's stuff and I felt comfortable in my seat. The driver was professional and we got to the destination early. Overall, I am very happy.
It was great except the part where the seats doesn’t recline
2 hours delay with no explanations
Astrid V.October 12, 2019
Bus was late and updates of its estimated arrival infrequent
Anthony F.September 28, 2019
Bus viejo , mala mantención de quedó en pana , aire acondicionado pésimo
Patricia P.September 16, 2019
Absolutely useless! Multiple buses delayed with no staff around to give any assistance to passengers. Our bus stopped on the middle of the highway to eject a passenger which took an hour. It later stopped again and staff refused to leave because they said they could smell cannabis on the bus and we were told we would have to wait for a drugs dog to search the bus. Police never came. 3 hour trip took 5 hours due to poor judgement and bad organisation. Don't use Greyhound buses!
Asked me to transfer in Baltimore but it wasnt really. I almost lost my bus
Khaliunaa G.September 1, 2019
Not on time.
Unhappy bus travellers.
It was my first time to send thierno bus comptant and I like it. The drive was kind smith passengers. The 30 minute délayé was due to roadster workshops and nobody complained.
We were late because of the traffic
Khaliunaa G.August 17, 2019
A bit slow WiFi but in general all good, friendly driver, free water, A/C, clean bus, departure and arrival on time
Anastasiya V.August 16, 2019
My bus was at 3:15 I had to get on the 4:30 one cause my 3:15 bus was full, then the 4:30 bus didn’t have no AC
Very disappointed by the lack of commutation and level of service by the staff. No one knew what was going on in Baltimore, the bus driver was told she wasn’t driving us on to Washington yet there was no replacement driver. We waited only to be told we would go on the next bus to dc an hour and a half later, then when we waited for that bus we were told to get on another bus. Arrived 2 and a half hours later than scheduled with barely an explanation.