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Tufesa phone number: 8337663553
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Amenities on Tufesa buses
Entertainment (No Wifi)
Tufesa’s Coverage in Numbers
Tufesa User Reviews
3.6 out of 5 stars
User reviews from travelers who booked their tickets with Tufesa
Ratings and Reviews (30)
Overall I was impressed with kindness the bus driver and staff expressed. They were all genuine and considerate, including the other patrons taking the bus and at the stations; however, it was a bit of an inconvenience that the bus was expected to arrive 2hrs late and because of this, the drop off destination changed. I don’t think I’d use this transportation again, unless I had no other options.
I paid for a ticket route las vegas to los angeles and on the printed ticket it had an address 99 S MLK which is north Vegas. I get there 30 minutes prior to departure. Waited till 15 minutes after its scheduled departure. Called the company and they responded that they no longer pick up there as of Dec 2021. My ride was for apr 8 2022. Please guys pay extra and avoid this line of transportation.
No notification via text or email stating the bus was going to be an hour late. This set me back an hour and since the bus does not stop at the airport I would have missed my flight. I ended up having to drive and parking my truck at the airport which was the whole point of getting a bus so I didn’t have to do that. Had I had at the very least an hour heads up I could have made better arrangements.
My paperwork told me i was getting dropped of in city I live in. Which it didn't. I was dropping of more the 12 miles away. Totally a different city. My ride was supposed to be 3 hours, which turned out more the 6 hours. The tv sound didn't work. And the bus was cold and only using the heater for 9 mins. That's a long 6+ hours being cold.
This is a bus service that should take service out of the name. Bad communication time after time late why not let passengers know when the the bus originating is late from your departure station a simple text or email that yeh bus is late not if it’s 30 minutes or less late but more than 30 minutes how hard would that be ? Never on time a poor excuse for a service company - spend the extra money and go greyhound.
I purchased a ticket online from Bakersfield to Phoenix May 26 at 11:45 and when I arrived the bus had already left I asked the person that was working and said it had left an hour early I was so disappointed I couldn’t get to Phoenix that day it’s my first time wanting to travel in a bus and I took tufesa becuade
i paid for a ticket to colton and was dropped off bloomington, an additional 7 miles from where i paid to be dropped off. i got no warning of this and the driver was totally unconcerned. i had to walk 2 miles and then paid $20 for a taxi to get me to colton. thanks for nothing
Great staff but the huge delay on 15 going to Vegas on may 14 was terrible. Not your fault but several almost threw up from driver’s driving stop and go for over an hour. Bus needs a lower gear. Also don’t run a movie all the time when most are trying to sleep! Yes we can turn down our own speaker but many were on and no one was watching
Excellent service, very clean and comfortable bus. Excellent driver.
Only downfall was the sound from the videos that played the whole trip. If they could turn off the sound throughout the bus and people could just plug into the armrests with their head phones, that would’ve made it so much more relaxing.
Would be nice if they would ensure there was plenty of TP in the restroom before going on a long trip. I was shocked we left without replenishing the TP dispenser. Mentioned it out loud and in front of the person taking care of the bus bathroom and was disappointed to see it was never done. Last, would be nice to clean bathrooms before departure.
Convenient and affordable option for travel. There were only 28 on board but the noise level was deplorable. Passenger directly in front of me played the entire 'Endgame' video at full volume. Passengers spoke on cell phones and all could hear their conversations. There should be a policy on noise level so passengers who want to relax, sleep, read, etc. are able to travel in peace and quite.
Even though they were late I didn’t mind, it was such a comfy ride I honestly can’t complain! It was a very smooth trip I definitely recommend this bus. Also since I didn’t speak Spanish a worker helped me with what I needed I was very grateful:)
I went to the stop and a very rude lady told me that I have to print my ticket.. I was looking all around to print the ticket. That was very frustrating especially because this was my first time in Ontario. Also the bus driver stop to eat at a Mexican restaurant for 40 min. What a waste of time.. also the was taking on the cell phone saying bad words. Horrible experience
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