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Tufesa has been offering comfortable, safe, enjoyable and affordable bus travel since 1994. Tufesa serves bus routes in the United States and Mexico. You can find Tufesa bus services in California, Nevada, Utah, and Arizona in the U.S. with frequent services to cities including Sacramento, Las Vegas and Salt Lake City. Tufesa also offers bus routes in Baja California Sur, Sonora, Sinaloa y Guadalajara in Mexico.
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User reviews from travelers who booked their tickets with Tufesa3.4 out of 5 stars
Bus was four hours late and staff did not inform me. I had to call repeatedly just to find out basic info. Incompetent company.
Will never ride with them again. The driver directed me on the wrong bus and I never made it to Indio. When I realized it was the wrong direction we were halfway to Las Vegas. When they checked my ticket the driver ignored that it said Indio, the load time, and bus number. Unacceptable. I had to get
Very good experience
Ride was ok. Bus wasn’t full. No kids crying. Did not get a new head linen cover and it was a bit smelly. Overall, I appreciated the cost the ride was comfortable.
The driver left me behind at the only bus stop when I went to McDonalds to use restroom My abcense was less than 10 minutes versus 15 minutes allowance
I love tufesa the drivers was so great she was extremely nice and very attentive to the passengers I was impressed with her level of professionalism and customer service.
Horrible service leaving out of Ontario.
I missed the bus even though I was on time because it had left early.
The only complaint I have is that I wish there was working Wifi on the bus
DO NOT ever take this bus service. I was coming home from college to visit family in Fresno. My mom was at the 937 Fresno St location as stated on my ticket waiting to pick me up. I was not dropped off at that location but 3 blocks away in an industrial area infested with drug users, homeless, no street lights,pitch dark. I was left alone in the dark as I was the only person getting off in Fresno and the bus drove off leaving me in this unknown area. I was approached asking for money, harassed with sexual comments. Standing alone in panic till my mother was able to track my location and drive to where I was. Needless to say myself and mother have never been so angry and scared of the situation this company put us in.
Bad customer service not punctual very unorganized needs improvement
I purchased a ticket , that said departure time was 10:30am, when I arrived 30 min early , the ticket agent said , that I must wait , and sometime between 11am and maybe 2pm the bus would arrive to go to Phoenix , why not let customers know that in advance instead of when they arrive at the terminal. I left for I had to be in phoenix at the hour the ticket promised me , it was wasted money and time and will caution friends and family about the lack of honesty, to let people know before they buy a ticket so they can choose if there able to wait 2-4 hours , when the ticket gives a specific time to depart and arrive
Never taking tufesa bus again.
Huge delay. More than 2 hours!
Staff was friendly and helpful! They even gave out little gift bags with water, snacks and earbuds for the TVs. Very considerate!
Only issue I had was that the bus was pretty cold inside
Everything was correct ,and nice trips, thank for ride to me
The actual trip was fine. The seats were very comfortable and the driver was excellent. The bus was just 5 hours late
everything was good
Staff was very helpful. Was able to switch to a different bus without any difficulty. Bus was clean and comfortable.
The address of the bus stop was incorrect And when I called the bus line the employees were rude. They gave me another spot to wait at a couple blocks from the spot I was given but the bus never came when I called back they said the bus had already left. Horrible service!
Good service, but large delay
Suggest they show if there are additional stops along the route. Most dialogue is in Spanish. It's difficult for those of us that don't know Spanish!!
Nice bus, great driver and staff
Would've been nice if they spoke English to the others that were not Mexican
Even though the bus was late leaving we arrived on time. Very good experience
Worst bus experience for night time traveling
Yes Tufesa offers WiFi connection on most of their buses, yet some trips might not come equipped with Wifi onboard.
You are allowed one (1) carry-on bag and one (1) checked bag up to 51.81 lbs for free on Tufesa buses.
Only service animals are allowed onboard.
Yes, there is a restroom onboard each Tufesa bus.
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