Bus Tickets from Ottawa to Pearson Toronto Airport

It was little hard to find out bus station. I left from Ottawa. Should say not just terry fox/centrum. Canadian tires gas station would b better to find out. Except that everything great

The bus was 2.5 hours late …. When my daughter got to Toronto the driver wouldn’t even get her bag from under the bus …. She had to crawl under to get it ….. it was a horrible experience making her late for taking the go buses and so she had to wait for the go train back to Barrie where she had to take an uber to Collingwood to be on time for her first day of orientation…. This delay almost cost her a job ….

Driver missed multiple exits and delayed the ride 45 mins, also forgot to turn on AC and it was boiling for a bit

Got kicked out of our seats, driver yelled at my daughter made her cry. Worst experience ive ever had.

Overall good but the buses are dirty and not maintainned well.. there was molding hanging off the front upper deck windshield on the double decker and also the signs making noise inside bother

Terrible service. Missed connection. 2 hours late. Disorganized. Blaming passengers.

3 hours delay because of technical problem and no vouchers or refund or even Water!

Driver was courteous. Bus was clean. Seat was comfortable. Driver dealt with a passenger who had a medical emergency when disembarking for a time break in Kingston. Driver stayed calm, contacted emergency services and comforted victim until paramedics arrived. He also liaisoned with Starbuck staff as the emergency ended up on the restaurant property adjacent to the bus lay up at the Harvey’s. Driver kept us informed and as no was going to Scarborough Station or there were no scheduled pick ups, he was able to keep on time. Kudos to him.

Very spatious, charging station and very accommodative driver. Excellent service!

it wasn’t even a real bus, it was a coach, there was barely any place to sit, nowhere to place a drink and we arrived one hour later than scheduled

Everything was good except all the power outlets didn't work, the internet didn't work and it was quite warm on the bus.

they cancelled the trip at 10:30pm the night before. Extremely short notice, super unprofessional

Honestly, the seats were unnecessarily curved and bumpy in a way that made no seating position comfortable. On top of that, amenities like usb ports didn’t work for anyone on the bus. And finally, the driver was a bit—not reckless but I certainly didn’t feel completely at ease by the way they were driving.

Everything was very smooth

driver was very professional and we left on time and got there early

The bus seats were comfortable, and the departure and arrival were exactly on time.

At about 2:00 AM Eastern time on July 22, I received a cancellation notification for the 9:10 AM Rider Express departure. This was less than eight hours before departure and gave us no realistic time to rearrange travel using scheduled ground transport. We urgently needed to be in Toronto for a morning meeting, so we had to rent a car at additional cost. Because we are now traveling by rental car in both directions, we were unable to use the return FlixBus tickets either.

The bus was delayed by 30 mins and we took a 20 min break after only 1 and half hour of driving, can be improved but overall comfortable ride and professional driver

They cancelled my trip few hrs before my trip. And send me a message at 2:00 am rediculous

Bus didn’t come. Had to book another bus with another company later in the day.

Our trip for 10:00 am was canceled at 2:00 am at night for „unforeseen circumstances“ so we had to scramble to find a new bus with a different company in the morning. Extremely short notice and no alternative trip or customer service available from the company. Extremely dissatisfied.

Enjoyed the train ride but the train arrived Toronto about 45mins later than scheduled Which made me late for work

The trip from Ottawa to Toronto was wonderful! Exceptional service in business class, the food was wonderful and so was the leg room!

The hostess was very nice. Food was not great. The train waiting on the track sometimes was a bit annoying and unexpected. Overall it was pretty cool journey

This was my best ride in the last 10years. The black Ghanian origin drivers customer care and professional driving skills were the best. Thank you

Pickup placation unclear and when contacting support no response was given till after the bus had departed

The starting location was unclear. I needed to call to get the real address.ride was simple and we got to toronto without issue.

Our driver was great! Everything was communicated to me as a passenger so I knew what was going on.

The ride was comfortable and faster than my other trips with other travel companies. The driver was kind and very accommodating.

I payed for the services us of a bus and was given a van. no email to let me know about the changes. i’m not going to use this service again