Very organized. On time. Safe driving. The break in the middle was fantastic to get something eat and drink. Although this wouldn't have been necessary if there had been drinking water in the bus, and we were allowed to eat snacks. The conductor was a little grumpy, and refused to let us eat on the bus or even put our handbags on the floor. Otherwise good trip. We all arrived safe and sound.
Good busses and personnel. Wife could be improved.
Hartono S.3 December 2019
Great way to travel inter- city. Comfy bus, reclining seats & entertainment screen. Didn’t notice the time pass.
Carolyn E.23 October 2019
Nice terminal, very nice bus amenities
There could be a note in English as to the duration of the break
Safe and fast service from Madrid to Bilbao. It was also the fastest and most convenient way to get to the Basque Country from Madrid via land.
Bad bus no like premium normal same price
Si los buses tuviera baños para defecar, sería magnífico estos autobuses.
Very comfy and easily. I’d request no music though.
En la estación no hay info suficiente
Mayya K.15 September 2018
Ehsan R.14 September 2018
Well done from beginning to end of trip
one of the best bus company in the world :)
Todo como esperaba y un paisaje hermoso en el camino
Very easy, straight forward booking. Pleasant bus, nice attendant. Enjoyed lunch and other service
Service is excellent. Need to go to logrono can’t find any bus service going that way
Tranquille Chauffeur sympathique
Joseph Junior M.11 January 2018
Reliable and committed to service.
Very comfortable. Having the screen to watch movies and listening to music was great!
there were 2 busses for the same route, but the ticket didn't say which. that would be really helpful
Excellent smooth driver & vehicle. Enjoyed breakfast - unexpected. Waitress very pleasant.
The lady bus assistance talk non stop for the whole 4 hrs to the driver. Very dangerous!
Mabel Ching Mui N.20 February 2017