Intercape is praised for its comfortable buses, friendly staff, and overall enjoyable travel experiences. Many users appreciate the affordability and reliability of the service. However, some concerns have been raised about delays in arrival times and hygiene issues on board. Additionally, there are mentions of safety risks due to vendors boarding at stops without proper oversight from staff.
Intercape Mainliner East London Durban recent customer reviews
Dissatisfied the bus got delayed for an 30 minutes at arrival, also got delayed at departure for more than 2hours
2 out of 5 stars
Ntombi M.
The experience was ok except the bus arriving 35 minutes later leading to late arrival in Durban
4 out of 5 stars
Andiswa M.
Bad experience, Bus was late by 4hours and it was Intercity not Intercape. Was not happy at all.
Intercity Xpress has received numerous positive reviews for its punctuality, friendly drivers, and overall smooth travel experience. Passengers appreciate the clean buses equipped with amenities like air conditioning and charging ports. However, some users mentioned issues such as non-functional charging ports and occasional delays due to roadworks or other factors.
Intercity Xpress East London Durban recent customer reviews
I enjoyed the conversations I had with the driver. I didn’t enjoy the fact that I sat on the actual floor for 3hours, it was extremely cold and uncomfortable for someone that paid r880. The bus smelt of pee .would not recommend travelling with this bus line ever again
1 out of 5 stars
Nomfundo G.
I had an excellent travel experience. The journey was smooth, comfortable, and well-organized. I will certainly be using this bus service for all my future travels.
4 out of 5 stars
Khusela M.
Arrival and departure time were exactly 💯 correct no delays , vehicle clean and warm 😀
Based on 3092 reviews, the company was rated 2.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the Wi-Fi. APM WC ticket prices on this trip start at R 429
APMWC East London Durban recent customer reviews
Bad experience. Bus never came. I asked from office they have no answer and they don't care .
They didn't know where is the bus and it was every late no communication with us the office and driver and I had to book other bus .never again
1 out of 5 stars
Nolitha N.
There was a 2 and a half hour delay.My plans were disruputured.Checkered in at 01H00
Users have shared positive experiences, highlighting the bus's punctuality and cleanliness. Many found the journey comfortable with welcoming drivers contributing to a pleasant atmosphere. While some mentioned minor issues like needing toilet refreshment or improved communication from one driver, overall satisfaction remains high among travelers who appreciated features such as charging ports and fridges.
Greyhound East London Durban recent customer reviews
There was no trip, I was told that the trip was cancelled when I was checking in…I had to look for another transport alternative and pay more. I’ll never ever use greyhound buses again. Y’all showed me flames.
1 out of 5 stars
Anathi S.
On time
Good driving
One driver did not have patience. & talking like he's been telling you something several times.
Need to refresh toilet
To put off light
Change change ùûe
According to 12 reviews, Big Sky received a 3.2-star rating for this journey. Travellers were especially satisfied with the temperature and the power outlets, but some complained about the timeliness. Big Sky ticket prices on this trip start at R 574
Big Sky East London Durban recent customer reviews
Bus was late with 3 hours, was very slow and it arrived 5 hours late to my destination
1 out of 5 stars
Yongama M.
Bus arrived late, drivers were cocky, no explanation as to why they were late. We were stuck on the road for 6 hours without moving. The whole experience wasn't pleasant.
1 out of 5 stars
Londeka Precious M.
1. Bus was very late
2. Driver did not check tickets due to poor signal. Stated he would while stopping at a certain place and never did.
3. Bus smelt very bad (throughout the bus it smelt of urine, very strong stench)
4. Bus looked horrific (rubbish/food everywhere)
5. Bus had cockroaches crawling on people due to mess (rubbish/food on the floor and behind the seats)
Based on 101 reviews, the company was rated 2.2 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the Wi-Fi. Jacobs Coaches ticket prices on this trip start at R 752
Frequently asked questions about travelling from East London to Durban by bus
Please note that timetables, routes, or operator details shown here may be updated or differ at the time of your trip.
How much is the bus ticket from East London to Durban?
The cheapest bus tickets from East London to Durban start at R 369. The average price for this route is around R 668. Busbud recommends booking your tickets in advance for the best chance of getting the lowest possible price.
How long is the bus journey from East London to Durban?
The average bus journey time from East London to Durban is 10h 30m, covering a distance of 459 km. The fastest bus gets you there in 9h 40m and is operated by Greyhound South Africa.
Which bus companies service the East London to Durban route?
What is the earliest and latest departure time for the bus from East London to Durban?
The earliest bus departs from East London to Durban at 00:30. And the latest bus departs at 23:05.
What are the CO₂ emissions for the bus trip from East London to Durban?
A bus trip from East London to Durban produces an estimated 11 kg of CO₂, making it a highly eco-friendly travel option and Busbud’s recommended way to travel.
What is the best bus company from East London to Durban?
According to Busbud customers, the highest-rated bus company on this route is Intercape, with an average rating of 3.5 out of 5 stars based on 45204 reviews.
Which bus company has the best Wi-Fi from East London to Durban?
Based on reviews on Busbud, the bus company Big Sky has the best Wi-Fi rating with a score of 1.5.
Which bus company offers the most punctual service from East London to Durban?
According to Busbud traveller reviews, the most punctual bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from East London to Durban?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Big Sky, with a cleanliness rating of 4.1 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
15/01
R 580
16/01
R 536
Today
R 374
18/01
R 316
19/01
R 316
20/01
R 316
21/01
R 337
22/01
R 337
The cheapest trip from East London to Durban was searched and found on 18 Jan 2026 with a price of R 316
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from East London to Durban as early as possible.
You can expect to pay from R 316 to R 749 for a bus ticket from East London to Durban based on the last 2 days. You can expect to find the cheapest price for the trip at R 316, which is on 2026-01-18.
Usually Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from East London to Durban was searched and found on 18 Jan 2026 with a price of R 316
