Comfy nice clean toilets greet snack
Very good trip, safe driving. Just traffic was bad. Very happy with journey and quality of bus. Thks
Great Service - nice bus and bathrooms for a long hall trip - good safety and nice movie and food too
Carol Rene M.February 21, 2020
I like the professionalism of the staff. The seats are comfortable and the ride is smooth. The food is poor. In Arequipa the bag claim was a big confused mess, not like Paracas where it was organized.
David F.February 17, 2020
Heard good things and not quite up to what i had heard
Joseph T.February 1, 2020
Super noisy fan ahead of our heads, bus attendant a bit rude, late on arrival without apology
Vincent F.January 15, 2020
Great bus company
Keith H.December 15, 2019
Love the bus company. Comfortable, timely and best. Us I’ve used in Peru
Alexander N.December 4, 2019
Comfortable seats with personal TV for entertainment. Snack and drink included. Pillow and blanket also included. Highly recommend.
Valerie R.November 29, 2019
Staff didn't make any announcements (stopovers..), just gave away the snacks and turned off the lights directly, no drinks..
Julien B.November 23, 2019
On this trip no USB charger was available to my seat as it was broken and when l asked crew member on other socket to connect he didn't propose any solution (eg. on his seat for example), they also needed to be reminded on switching on the tvs for movies, didn't intoduce the trip details and themself etc
Joanna M.November 15, 2019
Comfortable bus with good features. Staff could have been more helpful.
Alexander M.November 2, 2019
Very good service, only in the puno bus station it wasn't very clear to me where I needed to be and where I needed to drop off my bag.
Lennard R.October 31, 2019
Very good service at good price
Anthony P.October 15, 2019
Polly C.September 18, 2019
Hot and slow
Mitchel N.September 15, 2019
We had tickets from Puno to Arequipa at 8am and we arrived early to the station, that was when the staff told us the bus was not going to leave to Arequipa due to the demonstrations. They did not give us any more alternatives and we lost our flight from Arequipa to Lima. They could basically let us know the day before so we could rearrange the trip, but they didn't.
A comfortable trip. Drinks could be offered another time other than just with lunch but overall a good trip.
Everything perfect, fast, the staff was helpful!
I went with my girlfriend and the counter attendant sat us 7 rows apart even though there were about 11 open seats!! I thought it was because the bus was full but again when we arrived in Arequipa I realized there where so many seats empty
We have bought vip travel with hot meal. Unfortunately we did not get hot meal. Additionally there was no wi fi. Dissapointed on waisting Additionally dollars...
A disaster, worst experience ever
Mine and my three friends bags got sent to Cusco instead of Arequipa. Meaning we had none of our belongings for almost 24 hours. We are going to the terminal today as they should have arrived then. We now have to spend more money on two taxi rides there and back to collect the luggage.
Very comfortable and clean. Staff were personable md helpfull
Overall it was a good comfortable trip AMD I would use Cruz del Sur again
Very clean; good service; great price
Very comfortable seats. Food was poor