Not on time, but v helpful/ humane driver who let me on earlier than my ticket said as I had just got nack from Bangcock and was very tired, and comfortable bus
It was a nice experience with a nice driver
Georgios Z.January 5, 2020
Very helpful staff and a comfortable journey
Michael B.December 16, 2019
The drivers were especially helpful. It was the first time I had been to oxford by coach and they made sure I got off at the right spot.
Marion S.November 11, 2019
Nice and comfortable pleasant ride.
Really nice coaches
Clemence L.September 21, 2019
The bus smelled really bad like toilet
Georgia B.September 18, 2019
The driver said i needed a ticket with a UPC code on it; my email-sent ticket did not have one - this caused a problem and i nearly had to buy a new ticket! bad.
Bernard C.September 9, 2019
The perfect team
Ramona-elena D.September 6, 2019
Accident on M40 was the holdup. The driver did an excellent job in loading luggage onto bus... with no help. A young man came and wheeled away three carts and did not return to assist... what’s up with that!
Smooth and friendly, very comfortable
Very pleasant stress free travel
Stephen O.August 12, 2019
There was an accident and road works on the way. Not the fault of the bus company. The driver was excellent.
Yee Lok Enoch L.July 29, 2019
Appart from being late, which was due to traffic the bus drivers were friendly and helpful and i liked the fact, that my ticket was valied for any time of travel, i was however worried, that there would be no place left on the bus i was aiming for.
I was difficicult to find the departure spot at Heathrow
Excellent journey. Great driver, very helpful.
Very friendly, helpful driver
Chris helped with the luggage, and the delay was due to the traffic
Friedrich D.June 27, 2019
bus drivers were very courtious
The driver was very good and explained to everyone of the change of route due to an accident. The journey was smooth and well driven
The bus driver was unaware that his bus was operating for national express, he send to an information booth and drove off. The information staff told me that that had been my bus. I had to wait 30 min for a next bus.
On a full day international trip, this type of stuff makes a journey exhausting.
Extremly professional and distinguished driver giving an exceptional service to the travelers.