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Intercity Xpress’s Coverage in Numbers
Intercity Xpress User Reviews
2.8 out of 5 stars
User reviews from travelers who booked their tickets with Intercity Xpress
Ratings and Reviews (3083)
The bus was supposed to leave at 7.30 unfortunately the bus only arrived at the terminal 8.30. Furthermore it got stuck at pmb until 12.30. We are elderly people and couldn't sit for so long in the hot weather
They don't communicate, on Friday we were left in PE station bcz of no communication. On Saturday they exchanged busses in uMtata, the bus stopped before we reached out destination it cuts off an couldn't start. We have to organize a car to pick us. It's a disaster to climb intercity Xpress
Gqeberha to Kokstad
1 October 2023
The bus was fine but there's no time keeping we arrived 3 hrs late to the destination
10pm bus. Arrived at 23:30. At Pietermaritzberg bus had flat tyre. Waited for 1h30 minutes until I resort to a local taxi that cost me 50rand to taxi rank then R160 from Pietermaritzburg to Durban then 45 rands Uber as our lift guy left as we were late.
First of all i love intercity buses because they are nice and clean and the drivers do not speed but the bus we took today was so very slow. we were supposed to have left the station around 12h00 o'clock but ended up leaving around 13h00. The fact that we arrived around eleven at night made me changed my mind about InterCity. We were given a broken bus from Johannesburg that was overheating and stopping all the way. What if I did not have enough money for uber? I felt like my life was in danger for arriving that late.
Very dissatisfied, was told to get onto another bus at the first stop. Arriving later at final stop and the driver dropped me next to the road as he was not will to drive back to the booked drop-off spot that he skipped for reasons unknown.
It’s very sad to drive in a bus with 60 passengers,no windows and the air conditioning is switch off,not broken…switch OFF.preference to one of the drivers-the older gentleman man of the two.disappointing.
What I liked is that the bus arrived on time at my departure bus stop. What I hated was us waiting for almost an hour at PMB waiting for another bus to exchange people. This waisted time and w ended up reaching destination at 6:30 AM instead of 5:00 AM
Very incompetent , too slow, disorganised, our suitcases were didn’t have tags so anyone could’ve picked up a random suitcase and left with it and they wouldn’t be able to trace it. No regard for passengers feelings. They left a passenger at the petrol stop in Harrismith
Nothing I enjoy at all,firstly the bus was very late,after an hour the phoned me busy laughing while we was waiting an whole hour ,secondly the first drive was wreck less driving,busy with his phone while driving for 52 passages, how he was busy with his whatsapp viewing status while driving.
I loved that they were on time and that passengers were checked by name at several stops. The drivers were friendly and patient. The bus was clean and comfortable. Only problem was that not all the charging ports were working .
The bus was on time and I enjoyed my trip. There is one problem with the driver that started driving from East London, he was rude to some of the passengers
Port Shepstone to Gqeberha
26 September 2023
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