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Intercity Xpress phone number: +27871501895
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Amenities on Intercity Xpress buses
Entertainment (No Wifi)
Intercity Xpress’s Coverage in Numbers
Intercity Xpress User Reviews
2.9 out of 5 stars
User reviews from travelers who booked their tickets with Intercity Xpress
Ratings and Reviews (30)
The bus played loud music from Johannesburg to Matatiele. It was really unbearable. It also had cockroaches all over
The company is unprofessional and disrespectful. They do not care about their commuters and risked our lives by allowing a nonroadworthy bus take us which it never reaches its destination it broke down in the middle of a dangerous road and the drivers were speeding knowing very well the breakes were also just been fixed. I hate this company and wish it should be closed. I have never felt so abused in my love. The bus arrived after 7hours and died in the middle of the road 5hrs post the arrival time.
What a horrible experience, having to wait 2 and half hours for a bus and then when it finally came certain people were given preference to enter the bus first. I will never use this bus ever again and will make it known to other people not to. We waited up until our cellphones batteries were dead only to find that the bus doesn't have the charging plugs
I'll never book Intercity anymore .. what is Kalamazoo .. really now .. please read my previous comment. We are really struggle since Greyhound left .. the lack of customer service and professionalism is disappointing.
They don’t keep time at all..the bus was one hour late from park station, the 20mins rest was 30mins & wen we arrived at Kimberley we took another 10min unnecessary rest at ultra city us being already 2hrs late. The charging ports don’t work..the hygiene was at its lowest.
I booked three tickets for my sister and my 2 kids, 8years and 10 years, my sister and my 8 year old girl were left behind by the bus at Montrose shell ultra city. When I called the call center a very rude and unprofessional lady answered the call, she asked what were they doing for over 20min to be left behind she then said they have to organize their own transport to get to PMB, as I was trying to level with her, she hung up on me. 2 females were left behind by their mode of transport and were forced to fend for themselves in a country as dangerous as SA, with the level of abuse bieng faced by women and children in this country I am appalled by this level of unprofessionalism and evident prejudice as a result I demand a redress.
My bus was scheduled to leave Durban at 9.30 however we left at 10.15. We reached PMB at before 12pm. And only left PMB around 3am. We changed buses. The driver was so caring and received less to no assistance from the company. But he still spoke to us and said he is doing his best. This delay caused many ppl to leave the bus and also miss their flights to other places. My 8 year old was feeling very uncomfortable and sick due to this. It was our first time on the bus and to experience this was so horrible.
The service was wonderful and I really enjoyed my travel to my destination beside that the bus was late but things happen on the way to pick up points that can delay the bus so it's not any issue so I'm happy either way as long the bus got me and got me safe to my destination
The bus was late and the personnel was not helpful at all when we got to the Big Bird bus terminal, the second thing was that we were just dropped off just outside Park Station and told that the bus we came with from Midrand was only for Cape Town passengers only. I feel our safety was compromised and the drivers seemed to have no concerned of our well-being
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Intercity Xpress Popular Routes, Destinations and Stations