Overall the experience was great, bus was spacious & comfortable. However I was surprised with the attitudes of both travellers & staff? Come on people let’s make it a pleasurable experience for all!
The bus service was wonderful I really like using greyhound
The Atlanta staff was excellent. The Savannah counter staff are extremely slow.
The trip was fine.
Aggelos Iason P.January 6, 2020
Joseph A M.January 4, 2020
Congratulations for your éprouvent
Furai P.December 25, 2019
Surrounded by a noisy soldier in training
The driver were the best
Jolynn J.December 15, 2019
The service was okay, but the organisation needs to provide clearly stated parking for customers as my daughter 's car was towed and charged $ 75 yesterday.
Taofiqat S.November 14, 2019
I was never allowed on the bus. I had selected “will call” for my ticket delivery, which has never been an issue, but my station’s entire office was closed and my will call tickets could not be delivered. My driver had no record of my reservation. I had to be driven to my destination by family because it would have cost 80$ to change my ticket time at a different station
Bus never showed up. Waited 3 hours as they kept saying it was delayed. It skipped the airport stop. I was waiting with 4 other people who take the bus frequently. They said it happens all the time. Will never ever take the bus again.
Bus driver was very courteous. Online ticket plus ID check system made us feel safe. Bus wasnt new but ride was quiet and aircon was cool. Good way to go to our destination simply and without having to drive myself.
Gwendolyn W.April 8, 2019
Bus was very late, WiFi never works and there are some seats with no outlets. Just inconvenient all the way around.
After I waited for the over 3 hour delay on the bus, the bus ride past me and never stopped at the station !
Jaiveona S.February 20, 2019
Excellent driver! Everyone was very helpful!
Amanda D.December 11, 2018
$90 for a 3 hour bus trip is extortionate. Seat assignment is non existant. Perhaps look at the Mexican bus system, a great example of service, comfort and value. The value Greyhound delivers for that heavy heavy price is pale in comparison.
Thomas H.November 19, 2018
It was the worst experience I ever had and I don’t write reviews but that was ridiculous.. I had to miss two days of work because they greyhound there and back both got cancelled I had to sit at the station from 9 in the morning until 5 in the afternoon.. I get to Atlanta finally and when I come back my bus cancelled again .. So say there from 4 in the morning until 6 & caught a jammed in bus to Macon then wait until 10:30 to take another jammed in bus to Savannah it was just horrible
Juwan G.September 10, 2018
The trip never happened, was delayed by 3 hours and had to take an Uber!
Theodoros A.September 2, 2018
The driver was very professional
Willedmine J.August 6, 2018
My bus ticket says the departure time is 8:45. But when I got there at 8:42. The bus is already gone.
The bus was within 15 minutes of being on time. The driver was kind and corteous, helpful.
Had serious problems printing the ticket. I was given too many explanations to a problem that still has not been solved. Told that my ticket had expired, that I cant print until the day of. Miss communication between customer service and they offices.
Best way to move around with out being irradiated and groped... 😀
After I was picked up at the Atlanta airport, and after two stops, en route to Savannah, we had a flat tire about 11:30 pm. We waited over an hour for a man to commit to coming to fix the tire. When he arrived we had to get off the bus maybe 1:30 am. We were on the side of the road for awhile for the man to fix the tire. I get nausea from cigarette smoke and many people were smoking. For safety reasons, why didn't Greyhound send another bus or two smaller ones to get us out of that place in the middle of the night? I don't feel the situation was handled correctly. Is there any compensation for our inconvenience? I hope to hear back about this situation. When the bus driver got off the bus to check on the situation, he turned on the radio and had it blasting while we sat on the bus. I shut it off.
Was a great way to travel!
Bus was fine. Passengers were rude.
Great job Keep doing what you're doing
I only found a seat at the one before the last seat. And the smell was so bad because of the restroom