Bus Tickets from Piedras Negras to San Antonio, US

Myself, my wife and two other ticker holders (Piedras Negras MX to San Antonio TX) arrived an hour early at the pickup location for the Tornado Bus that was supposed to pick up at 6am cst. We called Tornado Bus in advance when the bus did not arrive at 6am and were told the bus was running late. 4 passengers were standing patiently w/ luggage. The Tornado Bus started approaching at approximately 9am cst. We all waived at the Tornado Bus and the driver simply sped by making no attempt to stop. Even the staff at the gasolinera was suprised the bus did not stop. We immediately (4 passengers) called Tornado Bus. No one in customer service seemed to know what to do and suggested we call back or leave the next day. My job required me to get back to Nashville TN asap. We ended up paying a taxi almost $5000 Pesos to try to catch the Greyhound leaving from Eagle Pass Tx, but missed the Greyhound. We then found a shuttle to take us to San Antonio TX and got an economy hotel, then the next day purchased 2 Greyhound tickets from San Antonio TX to Nashville, TN. I and my wife are down-to-earth and forgiving. But this situation needs to be addressed professionally by Tornado Bus, et al. Respectfully, Robert Grant

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