Bus Tickets from New York City to Binghamton

No communication from female driver about destination leading to a missed bus and 80 dollars given for unrendered services!!!

The bus service itself was perfectly fine, the bus just arrived over an hour late

bus smelled the entire ride

I was taking the 4:30pm bus until worker at bus station informed us all greyhound buses was delayed. No bus just driver. So I went back to greyhound customer service. Try to exchange my ticket to trailway so I can get home on time. Trailway Customer service was very pleasant help me with ticket so I was able to take there bus. Return home 15 early very please with trailway clean bus.

Grey hound busdrivers were great but the informational booth in porto authority provided wrong information almost causing us to miss bus and the bus driver at bust stop 81 not greyhound a total jerk.

The bus arrived on time, but the seats were uncomfortable and the smell of the bus was fowl

I've taken this bus line 3 times and have always had such great experiences with the drivers. They are very nice and friendly. My only complaint is that the bus was a bit cold. It would be nice if they can turn up the heat.

My seat (almost the only one left) had a piece of metal sticking into my butt, it was an hour delayed, but the driver was great as she tried to make up time by calling for better directions according to traffic.

Technical Issue- Discrepancy There were two locations on the confirmation email. The link of the location in the email brought my friend to the wrong location, resulting her to miss her bus. We have both contacted customer service trying to resolve the issue because we were charged only to get a different location, where the bus was not located. I have gotten a reply that did not help resolve the issue and my friend hasn’t gotten a response yet. The person who got back to me claimed it was my fault that my friend missed her bus because the location was stated on the ticket, but the link clearly brought her to a random place in Brooklyn. No one has reached out yet.

I love taking OurBus. This driver was particularly welcoming. I appreciate the water bottles too!

Great service , my bus driver Andrew was very friendly and we arrived 10 minutes before schedule which was great !

I was very cold with my 8 month old baby. I have health conditions so the coldness on bus caused me to swell and joints lock up and bones in pain.

I loved my ride, it was smooth and fast. But it was difficult for me to find the bus terminal number bcos it wasn't writing in the ticket. I almost missed my bus time while trying to locate the terminal number

the bus had roaches, smelled like the tires were burning, seemed too overcrowded