User reviews from travelers who booked a bus ticket from Cartagena to Santa Marta
Ratings and Reviews (30)
Worst transportation company ever. No one speaks English. Our bus from Cartagena to Santa Marta (tickets 30€) scheduled on 2pm was delayed by 3 hours without any notice, not even simple email was sent. We paid for tickets on bus that was supposed to leave at 2pm, and it should take 4 hours to reach Santa Marta. In really we got different seats as we reserved and paid for, our bus left Cartagena 20 minutes after 5pm, and it took 6 hours to get to Santa Marta. Total disaster, this bus stopped in almost every village and waited for another 10-15 minutes per every single stop. So in the end, journey that should take 4 hours, instead it cost us 8,5 hours - lost whole day and this company was not even able to apologize.
The bus was 2hrs15 LATE! It arrived at 19.15 instead of 17.00. The conductor was unable to give me an answer each time I asked ‘how much delay do we have?’. Staff was rude. I will not use nor recommend Unitransco to anyone!
The absolute worse experience on a bus I've ever had. the bus was on schedule until the bus driver decided to stop and literally buy fruit and hang out with his friends. Seriously, he stopped the bus and hung out with his friends for 30 minutes. i had a flight to catch and missed it by 30 minutes after timing it out to be 2 hours early. Spend the extra money and fly.
It was freezing cold in the bus and even when we asked to turn down the air condition nothing changed. Also the bus left us at some gas station a few km away from Santa Marta and we didn’t know about it before. We had to take a taxi from there and pay it ourselves.
We left Cartagena with 20 min late whereas everything seems to be ready.
After 45 min of bus, we stopped at Clemencia, because apparently some strikes were going there. We stayed there 3 hours with absolutely no explanation from the staff or the bus driver at any time.
Finally, after we started again, our bus stopped twice at Baranquilla and for a long time (30 min)... why twice ?? and why for such à long time ?? Again, no explanation.
We finally arrived at Santa Marta with 4 hours late compared to what was previously planned.
The bus was excellent, very comfortable. The agents from this company directing people traffic were not very friendly. They were short and not very welcoming or helpful. The transportation however was excellent. Don't forget a sweater as the bus is kept cool.
The service at the terminal was awful. The bus was dirty and smelly. The driver allowed sellers from the street to hop on the bus to sell things and also passangers that did not have a ticket to ride for free. The bus left late and arrived to our destination 1 hour and 15 min later than schedule. Overall, extremelly bad service
We wrote an email that we wanted to cancel our bus ride and change them for other tickets (we used the email address that was indicated at the bus tickets). We never received a reply, which is not really professional. We even added a sentence in Spanish saying that if they did not understand the email, we could translate it into Spanish.
Booking the tickets was easy enough but the staff were pretty cold. I suppose by now I should not expect any bus in Central America to be on time, but 2.5hrs later and being required to switch busses and wait throws off our plans for the rest of the day. Simply have more honest scheduling so passengers can plan accordingly :)
Impossible to sleep, occasional sellers coming in and out, shouting their products, loud movie (no headphones), the bathroom was blocked by a reclining seats (had to wake up a passenger to use it), multiple long stops, honking, heavy braking, almost no space for the overhead compartment (about 40cm tall, NOTHING fits). Never riding on a UNITRANSCO again.
Unsafe driving, the ride was supposed to take 4hours, instead it took 8!!
many very long stops, zero communications to the guests about stops and possibility to take breaks and go to bathroom. So far the worst experience on bus in all central/south america
The bus leave really late around 1 hour and 20 min. At the first stop, they transfer me to another bus. Luckily for me, it was a better bus because they have wifi and they give snacks and drinks. And I arrive in Santa Marta around 9pm, which was 3 hours late from schedule.
The check in was horrible. Didn’t get the seat I reserved, was put on the back of the bus by the bathroom in separate seats. We had to ask another passenger if he will let the person riding with me seat next to me. The trip was horrible. A 3:30 hrs trip turn into a seven hour trip.The bus was to make 3 STOP and it turn out making about 6 or 7 STOP. I wound up taking another means of transportation on my return trip cos I refuse to be on the bus another 7 hrs.
Frequently asked questions for your trip Cartagena - Santa Marta
How much does a bus ticket from Cartagena to Santa Marta cost?
The average bus ticket price from Cartagena to Santa Marta is $11. The best way to find cheap bus tickets from Cartagena to Santa Marta is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Cartagena to Santa Marta?
The average travel time between Cartagena and Santa Marta is around 5h 15m, although the fastest bus will take about 3h 45m.This is the time it takes to travel the 103 miles that separates the two cities.
How many daily bus connections are there between Cartagena and Santa Marta?
The number of buses from Cartagena to Santa Marta can differ depending on the day of the week. On average, there are 15 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Cartagena to Santa Marta by comparing and selecting the bus that fits you travel style and budget on Busbud.
Which bus companies travel from Cartagena to Santa Marta?
When taking the bus from Cartagena to Santa Marta, you can travel comfortably and safely with Almirante Padilla S.A., Expreso Brasilia, Copetran.
Best time to book your trip
Price is for a one-way ticket for one passenger and based on past departures.
Days before departure
Buddy tip: The best time to book this trip is usually 7 days before departure.
The average bus ticket from Cartagena to Santa Marta costs around $9 for departures 7 days prior.
Over the last 90 days, ticket prices from Cartagena to Santa Marta vary and during peak season, ticket prices are around $11 while at other times, you can expect to pay around $8.
Usually Expreso Brasilia, Unitransco will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Cartagena to Santa Marta, as early as possible. The best time to find and book cheap bus tickets is to book at least 7 days in advance.
About Bus Travel
Bus Travel Tips
Meet and talk to locals at the bus stations while traveling from Cartagena to Santa Marta.There is no better way to get inside travel information while exploring a new city than to go straight to its people.
Much more than a mere vehicle taking you from Cartagena to Santa Marta, riding the bus will expose you to some of the most stunning panoramas while enroute to your final bus stop.
Taking the bus creates the smallest carbon footprint compared to other modes of transport. Not to mention that buses will allow you to discover scenic gems from Cartagena to Santa Marta that are otherwise impossible to come by with a plane.
Tune out to the fine sounds of your best music playlist on your bus trip from Cartagena to Santa Marta while indulging in miles on end of beautiful scenic views.
Did you know?
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