My best travel by bus ever
Ahichel M.December 28, 2020
It was a smooth ride and a nice friendly driver.
Eugene Ali P.January 26, 2020
Our driver was excellent. We thought we were at the wrong location since no one showed up on time. Turns out prior boarders has issues making him late.
Sarita N.January 20, 2020
Eventhough the personal was kind and the bus was in time, the hole experience was not good. The seats on the station are extremely unconfortable. I waited my bus there 2 hours and my back hurted. The coffee machine took my money and didn´t give me the coffee. I wast told I must pay por a Carrion because was my second luggage and there was no place for it inside the bus and then, I had two seats free for me with plenty of space for it, because the bus had few passengers. It was unnecesary to pay. I couldn´t believe the stops where so long in each place! After a 9 hours flight, I had to wait 5 hours to take the bus and then 6 hours to reach Sarasota seemed too much for me.- I hope this will help to improve the service!
When I book my ticket I received an email with confirmation to the wrong address of where the bus would be. It cost me additional $14 to take another Uber to get to the right destination. If I hadn’t called I would have missed the bus. I got there with 3 minutes to spare and $14 lighter in my pocket. That is not acceptable. The bus driver was very nice and a good driver. However, I’m dissatisfied with giving me the wrong address.
GREAT driver very personal and drove well
I felt that the staff wasn't helping enough since I'm a tourist and my English wasn't perfect and also because o don't know any Spanish
It’s my first time traveling with Ourbus.
Everything was okay, except for the bus driver. He wasn’t nice giving me information about the trip. Besides that, everything was in good conditions.
Upset, dissatisfied because we wait since very early at an address listed in the ticket 1751 N. Cruise Blvd and the bus was park they said at 2299 cruise blvd. How do I know the parking site was change?, look and look , walked back and forth so we missed the bus because their mistake. We just got to sarasota another way, not to miss a family wedding. Hope in our way back the same thing will not happen and address pickup will be ok.
Everything was good, but when we board the bus in Orlando only seats at the back near the toilet we're available and it was strong smell.
Galina D.January 31, 2019
Good amenities on board (wifi + power outlets) but it took WAY too long!
Eliza M.November 25, 2018
Very helpful driver.
Guiomar M.November 15, 2018
All was great
Vladlena L.September 25, 2018
Quiet, comfortable, clean
Melinda D.September 24, 2018
Me gustó mucho transpórtame con ustedes, excelente servicio. Gracias!
Fiorelcis R.April 22, 2018
Was very accurate on time, we’ll manage by the driver and a smouth ride
Juan Sebastian C.January 16, 2018
The bus driver sent me on the wrong bus. When I arrived in Orlando instead of Sarasota the people weren’t really helpful
The buses need to be in better shape in the inside.
Staff is really rude in Fort Lauderdale station
Guilan D.January 20, 2017
It was freezing on the bus. I had two jackets on me and still caught a cold
It was such a quick and easy trip. The shuttle was cleans and driver was friendly. I'll definitely use it again
Kathryn W.December 25, 2016
Too cold and no WiFi !!!!
Great trip except for a very cranky and rude bus driver. Two young men talking a little too loud for him were told to be quiet, and that went for the rest of us, too! Could not believe he behaved like we were all on his school bus!