The bus never came to 6565 Dudley Naples, i had to rent a car and drive myself to Miami.
Loved it. Very convenient and cost effective.
Te service and the bus is so bad
During the trip the bus was stuck in traffic. The driver did a u-turn on the highway over a dirt island to turn around which was very unsafe. Also, to catch up on time the driver was going very fast.
The bus never showed up, no one contacted us saying it was not coming. My credit card was charged. I received an email confirmation from the company. We missed our flight and are contacting an attorney.
Falta confort. Aire Acondicionado deficiente
bus smaller than expected and I was cramped but otherwise good service.
Michael M.February 29, 2020
I thougt i arrival to the airport but it was to the airporthotel
Mette W.February 24, 2020
I booked a seat online and when I boarded the bus there was someone sitting in it. I just occupied another seat. So booking a seat online didn't work.
Was not sent a confirmation number.
Jean-paul R.February 2, 2020
I really enjoyed the driver. She was the best driver I’ve had on RedCoach.
Victor F.January 25, 2020
Excellent updates via route tracker. Nice big seats, plenty do leg room.
Charles Noel K.January 18, 2020
I tried to change my ticket to a day earlier but I wasn’t able to do it! So I got charged twice but I traveled only once
Horrible car and very bumpy ride
Very bad came late
Alvaro A.December 21, 2019
Excellent service, excellent and friendly driver, who was very helpful to all passengers.
Vivienne R.December 10, 2019
Good driver. Lots of traffic
Although we left a bit late the driver was very friendly ,efficient and professional
Princess R.December 7, 2019
Traffic was very busy
Corinne S.December 6, 2019
Almudena T.December 4, 2019
We love Florida Red Line! The driver was courteous and a great driver. We will be taking Florida Red Line from now on to the port of Miami!!
Thomas N.November 19, 2019
Great Trip, I usually use the Greyhound but they cancelled it last minute. I found this as an alternative and will now be using going forward. So much more efficient and cleaner
Angela C.November 5, 2019
The ride was smooth and safe but it was late
Gabriela N.October 31, 2019
Terrible, almost 3 hours delay
Natalia M.September 8, 2019
I am completely dissatisfied with their behavior in the matter of me leaving Naples on August 14, I called several times to see why the bus was late. Several times I was given very vague reasons as to why the bus was late, and that the bus would arrive shortly.
After waiting for over 2 hrs and three phone calls to find out about my bus, it took a 4th phone call to find out that I was stranded. I had to incur another charge of 30.00$ to take an Uber back to my friends house. Thankfully I had somewhere to stay.
Due to this , I lost a day of work, which cost me roughly 150.00$.. I had to hire the dog walker again, and that incurred another 45$ in expenses,due to my bus company not getting me home. Late is acceptable but stranding me at 10:45PM without any sort of compensation, is
I had to demand that they put me on a bus home the day after, what kind of customer service is this.
Keep it up! Thanks