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RedCoach is a relatively young company that shuttles passengers between the most popular cities in Florida. It's owned by the Argentinian bus firm Grupo Plaza and came to Florida with the intention of raising standards in the US bus market.
User reviews from travelers who booked their tickets with Red Coach4.0 out of 5 stars
Driver on time and very nice he was very safe on the road. 5 stars over all. And GREAT PRICE!
The bus was shaking immensely the entire time it was honestly scary and I was unable to sleep or do work. I didn't feel like the bus was in condition to operate.
what an excellent driver
It was very hard for a "foreigner" or a "first-time-user" to find out where the bus-stop was, in Tampa as well as in Gainesville. But once on the bus much smoother than drivning a car.
The chair was very comfortable, I was surprised!
I use bused & train ALL the time to go see my nieces in Orlando, but never used redcoach b4. Based on my 1st experience, I would rate it above Megabus & Greyhound. 👍
Super inefficient route was taken with no explanations. Stops without any sort of announcement also took place.
Seat was very comfortable, driver amicable, temperature too cold at some moments
Unsanitary, the toilet was clogged. Chairs were broken. The bus was late
The only suggestion I have regarding on how to improve your service is the cleanliness of the bus. Overall is was not clean, especially the bathroom and the sink didn't have water. Everything else was OK
Check in was easy at the counter. Actual coach was clean and comfortable. Driver was good. Redcoach staff did not update us of the departure time, the coach arrived at the station, driver needed a break and a meal and in the end departed 2 hours later than scheduled.
Bus itself was okay, but started late and arrived even later. Also in the middle of the trip, they asked us to leave the bus for 30 mins, interrupted sleep for no reason.
The bus was not at the lot prior to departure so none of the passengers knew if we were at the right place. It would have been less stressful if the bus was there 15 minutes early as our ticket said to be there early . Also the bathroom was not clean
The bus took a whole hour to leave from Orlando to ocala and there was water running from the air conditioning unit onto seat . I didn't make it to ocala on time I was an hour late. And not only that they make two other stops that I was unaware of before making it to Orlando.
very nice ride
The bus was to cold so that made the trip a little uncomfortable
Great ride! The driver was amazing and always looking out for us. Wifi was down. Thats the only downside of this trip.
Dirty bus. Rude drivers. Hot inside. Driver allowed a person to pay him cash and allowed him on. To much
Great too travel on
Driver was miserable apart from that great
It was a very comfortable ride, except it was so cold. Asked the driver to turn down air, he said it was set at 79 degrees, and he did not know why it was so cold
The bus could use a good cleaning. Also would be better if bus drop off was at least on a bus line that u could catch a connection with.
It’s just a little beat strange the place where we arrived ... is a parking with nothing around... ;(
Reliable, punctual and easy
No complaints. Friendly driver no attitude about doing her job. Fast & easy. I love it.
Excellent service. For my first time!
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