Bus Tickets from The Edward Hotel (Durban) to Harrismith

The service was 100 my luggage was too big n 1 of the intercape assistant helped me to get to the bus, most importantly was time, for the first time intercape arrived in time, plus we get to Harrismith exact time, wow I was super happy

My impression about their service is that everything was smooth and fast and the drivers was on time What I didn't like is that our ride was delayed for 1hour 40min due to unforseen circumstances I just hope everyone to arrive at their destinations

It was terrible, the bus experienced a breakdown just after PMB and we had to wait for 2 hours before the next bus came.

The bus was clean and comfortable. The driver waa also friendly however the ladies working for Eagle Liner were very unprofessional. They checked our tickets while sitting in the bus and also mixed people who were supposed to leave at 9am and 10am together and people who were supposedly yo be in the bus were 9am ,that alone caused confusion and it was incompetent of them .

To start with, the bus was supposed to keave at 09h00 but only left at 09h20. We left from Durban station and before we got to Marian hill the bus driver phoned the office and requested a mechanic to look at the bus because it seemed to be stuck in 4th gear. We struggled on to Pietermaritzburg where the mechanic tried to fix the bus. After about 20 minutes they realized that they could not fix the bus and requested another bus to continue the journey. The replacement bus arrived about 80 minutes later. By that time I had already nade other arrangements.

I enjoyed nothing driver was very horrible disrespectful and the bus was giving us the problem arrived late

Everything I needed was there

They told us we are not going to Harrismith while we booked tickets to there but the bus was going to Montrose in Pietermaritzburg

Overall it's not bad coaches nor bad services just minor things to be iron out. I also suggest that the bus station in harrismith be shell garage in MacKenzie street because it's in operation for 24 hours for safety of the passengers. On the other side is not safe as the garage near that bus station does not operate during the night

Very bad service I will the company can close down

Service is very bad

Bus was on time and the driver tried not to waste time during transit stops. We reached the destination as quickly as possible. I was impressed 💯

I got dropped off in the middle of the road had to find my way back to my drop off zone because the bus didnt stop where it was suppose to,the driver tells me he shouted out asking passengers who getting dropped off at harrismith,how am I suppose to hear that when I'm sitting at the back of the bus?he then tells me the bus cant go back he will put in the that's going back to harrismith..I'm really teally disappointed

Not good at all because the driver didn't stop at my bus stop