Many users have praised the bus service for its professionalism, friendly staff, and cleanliness. The buses are often on time and provide a comfortable travel experience with ample leg space. However, some reviews mention issues such as non-functional charging ports, overly cold air conditioning throughout the night, occasional delays without prior notification, and small seating areas lacking sufficient space.
The bus came 30 minutes late, to make things worse it was big Sky not intercape, and arrival time was after 8am instead of 6am. I loved nothing about that trip
1 out of 5 stars
Simamkele N.
I booked intercape mainliner but was shoved into an intercity bus, the seats are uncomfortable
1 out of 5 stars
Sindiswa Philile N.
The toilet had a dissatisfying smell and smelt almost half the bus. The bus kept stopping at random places and the overall trip was delayed by 2 hours. I was very dissatisfied with this experience.
Passengers have praised the punctuality and friendliness of drivers, as well as the overall cleanliness of buses. However, several reviews highlight discomfort due to limited legroom and lack of charging facilities or toilets on board. Some users also mentioned issues with bus maintenance such as leaks and non-functioning doors or air conditioning systems.
I didn't enjoyed anything because the bus broke down and I arrived later Iwas supposed to arrive at 6:00 but arrived at 11:00
1 out of 5 stars
Bongeka M.
exchange of buses (being moved from one bus to another is inconveniencing) i didn't enjoy that.
1 out of 5 stars
Zibuyile M.
I only loved that charging spots were available and working and there was a fan when we needed it most. The toilet was smelling all the way and the bus was dirty, and stuffy.
Passengers have praised the bus service for its cleanliness, friendly and skilled drivers, comfortable seating, and efficient booking process. However, some users noted issues with charging ports not working and occasional delays in departure times. Despite these minor concerns, many found the overall travel experience to be pleasant and satisfactory.
The bus was not on time, had only one stop to buy food or to go to the toilet yet the bus toilets are not hygienic clean enough, was a bit uncomfortable though it’s not a bus for long hours I have back pains , even the aircons were on and off and that caused flu … but home safe
3 out of 5 stars
Nompumelelo N.
The trip was smooth and great The only problem I have is that the driver was a bit off his mood was not welcoming at all
5 out of 5 stars
Talente S.
The trip was perfect,but there is a lady who works there as a front liner ,she was very rude towards all to us as customers..When I first entered the door seeking help she just stared at me up and down then ,helped the next person and skipped me ..When I come back I want to file a complaint towards her
Users have reported that the ride was smooth and satisfactory overall. However, there were some concerns regarding a lack of timely communication about schedule changes at the bus station and an unpleasant odor during the journey.
Citiliner Plus Durban Pretoria recent customer reviews
I enjoyed how the driver was driving what I didn't enjoy is that the temperature was cold inside the bus
5 out of 5 stars
Botshelo T.
I hate that my trip was postponed from 19:45 to 20:30 and I wasn't informed only got the info at the bus station (didn't get any SMS) but satisfied with the rest of the trip
4 out of 5 stars
Xoliswa M.
Adjust air conditions, so that everyone can be satisfied. Not very cold and not hot please
Passengers have shared positive experiences with Big Sky, highlighting the professionalism and friendliness of the drivers as well as comfortable seating. The buses are generally clean, equipped with charging ports, and punctual. However, some users noted issues such as unpleasant odors from toilets and occasional delays due to frequent stops or road closures. Overall satisfaction remains high among travelers who appreciate the service provided by this company for long-distance journeys.
Big Sky Durban Pretoria recent customer reviews
Everything was fine but the toilet had bad smell of which the bus started to be smelly
4 out of 5 stars
Tshiamo M.
The bus was an hour late and no one informed us. I am grateful to that driver who came to fetch us and took us to durban station to catch a bus and the gentleman man assisted us in showing us where to go so that we can catch a bus.
2 out of 5 stars
Nokwazi M.
The seats were comfy and the toilet was not smelly. We also arrived earlier than expected.
Many users have praised the comfort and punctuality of their bus journeys, highlighting friendly staff and efficient service. The buses are generally clean with useful amenities like charging ports. However, some reviews mention issues such as poor communication regarding schedule changes, unpleasant toilet odors, occasional air conditioning problems, and confusion about boarding locations for certain routes. Despite these concerns, overall feedback remains positive with many travelers enjoying a pleasant experience on board.
Greyhound Durban Pretoria recent customer reviews
The bus had a problem we had to change to citiliner when we reach Harry Smith but we reach on time to our destination
3 out of 5 stars
Thembisa N.
Their punctuality is on point. Air conditioning was provided for all passengers during the freezing cold.
5 out of 5 stars
Rifumo M.
The ride was very nice,the seats were comfortable,ventilation was good.the problem is the bus was not clean and the were many cockroaches in the bus and their smell.
Frequently asked questions about traveling from Durban to Pretoria by bus
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How much is the bus ticket from Durban to Pretoria?
The cheapest bus tickets from Durban to Pretoria start from $15. The average price for this route is around $27. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus ride from Durban to Pretoria?
The average bus trip duration from Durban to Pretoria is 9h 45m, covering a distance of 331 miles (534 km). The quickest bus can get you there in 8h and is operated by Intercity Xpress.
Which bus companies service the Durban to Pretoria route?
What is the earliest and latest departure time for the bus from Durban to Pretoria?
The earliest bus departs from Durban to Pretoria at 6:30am. And the latest bus departs at 10:30pm.
What are the CO₂ emissions for the bus trip from Durban to Pretoria?
A bus trip from Durban to Pretoria generates an estimated 13 kg of CO₂, making it a highly eco-friendly travel option and recommended mode of travel by Busbud.
What is the best bus company from Durban to Pretoria?
According to Busbud customers, the highest-rated bus company on this route is Citiliner, with an average rating of 3.6 out of 5 stars based on 2004 reviews.
Which bus company has the best Wi-Fi from Durban to Pretoria?
Based on reviews on Busbud, the bus company Citiliner has the best Wi-Fi rating with a score of 1.6.
Which bus company has the most timely service from Durban to Pretoria?
According to Busbud traveller reviews, the most timely bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from Durban to Pretoria?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Citiliner, with a cleanliness rating of 4.2 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
12/22
$19
12/23
$22
Today
$15
12/25
$19
12/26
$16
12/27
$17
12/28
$18
12/29
$19
The cheapest trip from Durban to Pretoria was searched and found on Dec 24, 2025 with a price of $15
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Durban to Pretoria, as early as possible.
You can expect to pay from $15 to $59 for a bus ticket from Durban to Pretoria based on the last 2 days. You can expect to find the cheapest price for the trip at $16 which is on 2025-12-26.
Usually Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Durban to Pretoria was searched and found on Dec 24, 2025 with a price of $15
