Intercape is a company that has received mixed reviews from customers. Some customers have been using their services for a long time and consider them to be good. However, there are several complaints about delays in bus arrivals, with some buses being as much as 4 hours late. Additionally, charging ports on the buses were reported to be broken. There are also concerns about the lack of control over passengers by the drivers and unnecessary stops along the way which caused further delays. Overall, while Intercape has its positive aspects, these issues should be addressed for an improved customer experience.
Intercape Plettenberg Bay Durban recent customer reviews
Intercape is a good company i have been using them for long time, so i think they should swipe around management someone is not doing his job correctly
2 out of 5 stars
Sihle C.
Driver doesn’t control passengers and we lose time at the stops. Bus was late to me by 1 hour then we are 4 hours late to the final destination. Also he pulled over to the side of the road randomly which many people were upset about
1 out of 5 stars
Timothy K.
Poor service bus delay with almost 2hours, and driver was very rude
Based on 2754 reviews, the company was rated 2.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the WiFi. APM WC ticket prices on this trip start at $173
Based on 3065 reviews, the company was rated 3.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the WiFi. Big Sky ticket prices on this trip start at $67
Big Sky Plettenberg Bay Durban recent customer reviews
I was very disappointed cause we had to wait not knowing what are we waiting for and tue driver didn't communicate with us we had to ask for ourselves
1 out of 5 stars
Langelihle K.
I lost my bag and I reported to the driver and I'm still waiting for the answers. The trip from Plettenberg Bay to Durban on the 2nd of March to the 3rd of March.
1 out of 5 stars
Siphesihle M.
What I enjoyed about Big sky is their time keeping, the bus was able to keep up with time. But what I didn't enjoy was the temperature inside the Bus, it was very cold I'm not sure whether the heater was not working or the Drivers never wanted to open the heating. Imagine being in the Bus for long hours in extremely cold.
Based on 11046 reviews, the company was rated 3.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the WiFi. Intercity Xpress ticket prices on this trip start at $39
Frequently asked questions about travelling from Plettenberg Bay to Durban by bus
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How much is the bus ticket from Plettenberg Bay to Durban?
The cheapest bus tickets from Plettenberg Bay to Durban start from $39. The average price for this route is around $85. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus ride from Plettenberg Bay to Durban?
The average bus travel time from Plettenberg Bay to Durban is 19h 15m, covering a distance of 862 km. The quickest bus can get you there in 18h 15m and is operated by Intercity Xpress.
Which bus companies service the Plettenberg Bay to Durban route?
What are the earliest and latest departure times for the bus from Plettenberg Bay to Durban?
The earliest bus departs from Plettenberg Bay to Durban at 1:10am. And the latest bus departs at 4:30pm.
What are the CO₂ emissions for the bus trip from Plettenberg Bay to Durban?
A bus trip from Plettenberg Bay to Durban generates an estimated 22 kg of CO₂, making it a highly eco-friendly travel option and a mode of travel recommended by Busbud.
What is the best bus company from Plettenberg Bay to Durban?
According to Busbud customers, the highest-rated bus company on this route is Big Sky, with an average rating of 3.6 out of 5 stars based on 3015 reviews.
Which bus company has the best Wi-Fi from Plettenberg Bay to Durban?
Based on Busbud reviews, the bus company Big Sky has the highest Wi-Fi rating with a score of 1.5.
Which bus company has the best on-time performance from Plettenberg Bay to Durban?
According to Busbud traveller reviews, the most punctual bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from Plettenberg Bay to Durban?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Big Sky, with a cleanliness rating of 4.2 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11-26
$108
11-27
$76
Today
$86
11-29
$76
11-30
$97
12-01
$97
12-02
$86
12-03
$81
The cheapest trip from Plettenberg Bay to Durban was searched and found on Nov 29, 2025 with a price of $76
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Plettenberg Bay to Durban, as early as possible.
You can expect to pay from $76 to $172 for a bus ticket from Plettenberg Bay to Durban based on the last 2 days. You can expect to find the cheapest price for the trip at $76 which is on 2025-11-29.
Usually Big Sky, Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Plettenberg Bay to Durban was searched and found on Nov 29, 2025 with a price of $76
