Intercape is a company that has received mixed reviews from customers. Some customers have been using their services for a long time and consider them to be good. However, there are several complaints about delays in bus arrivals, with some buses being as much as 4 hours late. Additionally, charging ports on the buses were reported to be broken. There are also concerns about the lack of control over passengers by the drivers and unnecessary stops along the way which caused further delays. Overall, while Intercape has its positive aspects, these issues should be addressed for an improved customer experience.
Intercape Plettenberg Bay Durban recent customer reviews
Intercape is a good company i have been using them for long time, so i think they should swipe around management someone is not doing his job correctly
2 out of 5 stars
Sihle C.
Driver doesn’t control passengers and we lose time at the stops. Bus was late to me by 1 hour then we are 4 hours late to the final destination. Also he pulled over to the side of the road randomly which many people were upset about
1 out of 5 stars
Timothy K.
Poor service bus delay with almost 2hours, and driver was very rude
Based on 2706 reviews, the company was rated 2 stars on Busbud. Travelers were especially satisfied with the ticket access and the cleanliness but often complained with the wifi. APM WC ticket prices on this trip start at $121
Based on 2981 reviews, the company was rated 3.6 stars on Busbud. Travelers were especially satisfied with the ticket access and the staff but often complained with the wifi. Big Sky ticket prices on this trip start at $46
Big Sky Plettenberg Bay Durban recent customer reviews
I was very disappointed cause we had to wait not knowing what are we waiting for and tue driver didn't communicate with us we had to ask for ourselves
1 out of 5 stars
Langelihle K.
I lost my bag and I reported to the driver and I'm still waiting for the answers. The trip from Plettenberg Bay to Durban on the 2nd of March to the 3rd of March.
1 out of 5 stars
Siphesihle M.
What I enjoyed about Big sky is their time keeping, the bus was able to keep up with time. But what I didn't enjoy was the temperature inside the Bus, it was very cold I'm not sure whether the heater was not working or the Drivers never wanted to open the heating. Imagine being in the Bus for long hours in extremely cold.
Intercity Xpress is a long-distance bus company operating in South Africa. The company established itself as an affordable intercity bus operator, offering services between cities all over the country. Their coaches are equipped with standard seats and they have a generous luggage policy of up to 25 kg. Although they make an effort to respect their timetables, travelers report that delays are expected for Intercity Xpress, so it's good to be flexible with your schedule if you're traveling with them. Their cancellation policy is also flexible, as you can cancel your ticket up to 6 hours before travel time and get a refund of 80% of your ticket value.
Frequently asked questions about traveling from Plettenberg Bay to Durban by bus
What is the distance between Plettenberg Bay and Durban?
About 534 miles (861 km) separate Plettenberg Bay and Durban.
What are the departure and arrival stations when taking the bus from Plettenberg Bay to Durban?
If you're headed to Durban from Plettenberg Bay, chances are that your bus will leave from Plettenberg Bay and arrive at Durban Beach - Intercape Office, o. R Tambo Parade (Opposite Tropicana Hotel). These are the main departure and arrival locations on this route, but you could find others that could be a better fit for your travel plans.
What are the best sights and things to do in Durban?
Once in Durban, you can start exploring the city and discover its surroundings. The top sights and things to do are Wilson’s Wharf, Surfing, BAT Centre, Umgeni River Bird Park and The Golden Mile & Beaches.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11/14
$51
11/15
$48
Today
$42
11/17
$36
11/18
$47
11/19
$33
11/20
$48
11/21
$50
The cheapest trip from Plettenberg Bay to Durban was searched and found on Nov 19, 2025 with a price of $33
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Plettenberg Bay to Durban, as early as possible.
You can expect to pay from $33 to $76 for a bus ticket from Plettenberg Bay to Durban based on the last 2 days. You can expect to find the cheapest price for the trip at $33 which is on 2025-11-19.
Usually Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Plettenberg Bay to Durban was searched and found on Nov 19, 2025 with a price of $33
