Passengers have praised the bus service for its punctuality, comfort, and friendly staff. Many users appreciated the smooth ride and clean buses. However, some reviews mentioned issues with charging ports not working consistently and occasional unpleasant odors from certain seats or toilets. Despite these minor concerns, overall feedback remains positive about the travel experience provided by this company.
First time riding a bus, I felt safe the Drivers we very friendly and loving people.
5 out of 5 stars
Noluthando M.
The bus was supposed to depart at 21:30 and only departed at 22:50. That was not nice.
1 out of 5 stars
Nokubonga M.
My first trip from Durban to Johannesburg was excellent but my trip from Johannesburg to Durban wasn’t good at all first the bus was late 45mins then when were driving the heater was on during hot day and we arrived 1 hour 30 mins late with no apologies nothing
Passengers generally appreciate the friendly drivers and clean buses, with several reviews highlighting punctuality as a positive aspect. However, there are consistent mentions of delays in departure times and a lack of charging ports on board. Despite these issues, many users express satisfaction with their travel experience overall.
Lack of communication and poor service for my departure at O.R Tambo. I had to spend more money to catch up with another bus. Spending entire day on the road. The office did not want to listen to my complaint, instead. I was blamed of being rude.
2 out of 5 stars
Jacqueline O.
First I was suppose to board at 1230 the bus came late
Secondly I was suppose to drop off at durban beach instead the bus ended in durban station
2 out of 5 stars
Tshegofatso M.
The absolute worst trip. The bus was almost two hours late at park station then it broke down for over an hour at Heidelberg
Passengers generally appreciate the friendly and accommodating drivers, as well as the cleanliness of Eagle Liner buses. Many found their journeys to be comfortable and safe. However, some reviews mention issues like unnecessary stops causing delays, lack of power outlets or ventilation on board, overbooking concerns, and occasional discomfort due to small seats or absence of onboard toilets for long trips.
I was told to pay for a cooler box and I wasn't aware that I have to pay for it,I did not have cash I had to run to the ATM to get cash.
Very disappointed.
2 out of 5 stars
Dumsile K.
The only part that I didn't like was the checking in they started late hence we had to make our way to the late n at once n that created chaos because a lot of people wanted to load their bags
5 out of 5 stars
Thendo M.
Couldn't adjust my seat and the heat from my bottom left was burning my leg, the driver was too fast. He entered Durban an hour before. The last trip l was satisfied even though we got to Johunesburg late but it was understandable, the delay was coursed by passengers.
According to 106 reviews, Citiliner received a 3.6-star rating for this journey. Travellers were especially satisfied with the staff and the seats, but some complained about the value for money. Citiliner ticket prices on this trip start at US$17
Citiliner Plus Johannesburg Durban recent customer reviews
1. The bus was meant to leave Johannesburg at 19h45. We ended up leaving at 20h43. However, there were not delays arriving at the destination.
2. All charging ports that were promised were not operational. As a results I had to walk from durban station to the house since I could not make transport arrangements
1 out of 5 stars
Athenkosi M.
I'm not happy about the wifi, as it was not connecting...I assume there is no wifi
3 out of 5 stars
Queen Robyn C.
It didn’t make sense the reasoning behind letting people from the bus after us leave and we had to wait
Many users commend the bus service for its punctuality, comfort, and friendly staff. The drivers are often described as courteous and professional, contributing to a smooth travel experience. However, some passengers noted issues such as unpleasant odors from toilets and non-functional charging ports. Despite these minor concerns, overall satisfaction remains high with timely arrivals being frequently highlighted.
Big Sky Johannesburg Durban recent customer reviews
The bus was comfortable and had advantage of charging ports and relaxing space for legs between the seats. 👌
5 out of 5 stars
Tshepo A.
I enjoy it although it stopped twice having mechanical issues. Unfortunately drivers were not interested to explain the problem to passages, but maybe it a rule
3 out of 5 stars
Ps N.
It was not indicated that the bus will go via Pinetown on booking it. I was very late at work as l expected bus to arrive in Durban at 05:35. It arrived an hour later than the time on the ticket
Passengers frequently highlight the comfort of the seats and cleanliness of the buses, with many appreciating punctual departures. The drivers are often commended for their professionalism and safe driving skills. However, some reviews mention issues with non-functional charging ports and occasional delays in bus arrivals or departures. Overall, passengers seem satisfied with their travel experience despite minor inconveniences.
Citiliner Plus Johannesburg Durban recent customer reviews
This bus was 1hour 30 minutes late and there was no communication. We were supposed ever to Durban at 5pm however we got to Durban at 8pm. I was almost left at Montrose and had to run behind the bus.The charging pod doesn’t work, most of us were complaining.
1 out of 5 stars
Thembi M.
I was very disappointed because I booked a greyhound bus,but I ended up traveling with citiliner which was not comfortable 🙃
1 out of 5 stars
Nondumiso M.
I did not enjoy anything ,everything was a mess the bus was so late , the staff they were disorganised it was hard to identify the bus that we supposed to be into while the bus was already late ,the charging points they were not functional . It was my first and last time using a hgeyhound .
Based on 115 reviews, the company was rated 2.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the power outlets but often complained with the WiFi. Big Tree ticket prices on this trip start at US$38
It’s 09:53 21 September and I’m still in the bus in Harrismith, had the bus gotten to Park station on time instead of an hour and a half late, we would’ve gotten ahead of the snow storm
A good way to travel this route is with Citilink buses. The company offers 1 daily departures, with ticket prices starting at US$17 and the shortest trip taking about 475. Citilink gets you where you want to go for a fair price.
Customers mentioned that there is no formal parking place for buses, which they find unsafe. Some customers also noted that the service was okay but lacked a charging port.
APMWC Johannesburg Durban recent customer reviews
The bus came an hour late and didn’t even drive into the bus station to drop us off, it was raining!
1 out of 5 stars
Tamara S.
Firstly I did not know that the bus does not get inside the park station like other buses. Had i have not asked about its parking i was gonna be left behind. It is not safe in the boomgate where it parks. We were sent sms's advising of the delay. It was a 9pm bus however it delayed to 10pm. We were transported by an SMT bus and not by an APMCW bus that we booked and there was no explanation for the changes. The trip was horrible. The bus had windows that did not close properly. It was extremely cold. There was dust all over and the driver was rude
1 out of 5 stars
Noxolo N.
Desatisfied. Bus arrived late and was not in good condition and was not properly branded
With Busbud, comparing and booking tickets for a bus from Johannesburg to Durban is a breeze. Browse through an extensive selection of bus fares and bus schedules to find the best deals.
Bus service from Johannesburg to Durban will be provided by the most trusted bus companies.
From cheap bus tickets to more luxurious buses travelling from Johannesburg to Durban, we offer a wide range of bus services to best suit your needs depending on how much your budget is.
Where are the popular stops in Johannesburg and Durban?
Frequently asked questions on the trip Johannesburg - Durban
What is the travel distance from Johannesburg to Durban?
The distance covered from Johannesburg to Durban is 502 km (311 miles).
What are the departure and arrival locations for buses traveling from Johannesburg to Durban?
Buses traveling this route start their trip at O. R Tambo Airport Johannesburg, in Johannesburg, and end it at Durban Beach - Intercape Office, o. R Tambo Parade (Opposite Tropicana Hotel), in Durban.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
10-20
US$24
10-21
US$21
Today
US$15
10-23
US$16
10-24
US$18
10-25
US$17
10-26
US$17
10-27
US$17
The cheapest trip from Johannesburg to Durban was searched and found on Oct 22, 2025 with a price of US$15
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Johannesburg to Durban, as early as possible.
You can expect to pay from US$15 to US$55 for a bus ticket from Johannesburg to Durban based on the last 2 days. You can expect to find the cheapest price for the trip at US$16 which is on 2025-10-23.
Usually Intercape, Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
About Bus Travel
Bus Travel Tips
Meet and talk to locals at the bus stations while travelling from Johannesburg to Durban.There is no better way to get inside travel information while exploring a new city than to go straight to its people.
Much more than a mere vehicle taking you from Johannesburg to Durban, riding the bus will expose you to some of the most stunning panoramas while enroute to your final bus stop.
Taking the bus creates the smallest carbon footprint compared to other modes of transport. Not to mention that buses will allow you to discover scenic gems from Johannesburg to Durban that are otherwise impossible to come by with a plane.
Make a music playlist for your bus ride from Johannesburg to Durban, and enjoy the scenery to tunes from your own personal soundtrack.
Did you know?
The Superbus, created by a Dutch engineer is the world's fastest bus with 250 km/h. Too bad it's only a prototype for now.
The word 'bus' is an abbreviation of 'omnibus" which means 'for all' in Latin as buses were meant to be transportation for everybody.
The bus driver with the longest career in the world drove more than 2,000,000 miles and is a happy World Record holder.
Busbud helps you easily search, compare and book intercity bus tickets on a worlwide scale with our comprehensive list of bus routes and schedules. With several language and currency options available, Busbud seeks to cater to international bus travellers no matter where they are in the world. With Busbud, you can buy tickets with confidence. We ensure that you make the most out of your bus trip by partnering up with reliable bus companies from all around the world such as Greyhound, Eurolines, ALSA, OUIBUS (BlaBlaBus), National Express and many others.
The cheapest trip from Johannesburg to Durban was searched and found on Oct 22, 2025 with a price of US$15
